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Added 2 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
…safety and environmental program compliance in their assigned store (s). The APS will drive execution of the Company’s internal and external theft and fraud strategy and utilize several…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 16 mins ago
Customer Experience Lead; St. Vital Centre, Winnipeg
Laura Canada
Winnipeg, MB
Monitor sales targets frequently and take the required actions to influence the store’s results.
Added 16 mins ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
Lead Alterations Specialist is responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for…
Added 16 mins ago
Sr. Account Manager - West
United Services Group
Kelowna, BC · Vancouver, BC · BC
Lead proactive outreach and store visits to discuss performance, address operational issues, and resolve cases collaboratively.
Added 31 mins ago
SI
Keyholder
SNDL Inc.
Ajax, ON · Pickering, ON · Toronto, ON · Value Buds Danforth & Main
- Part-time
Support daily operations including merchandising and store upkeep
Added 31 mins ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
Starbucks Coffee Company
Longueuil, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 46 mins ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
…consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 46 mins ago
LA
Warehouse Worker - Contract (Day Shift)
Lordco Auto Parts
Port Coquitlam, BC
- From $18.85 CAD / hour
- Full-time
…retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974. Start your career in customer…
Added 46 mins ago
LA
Warehouse Worker - Contract (Afternoon Shift)
Lordco Auto Parts
Port Coquitlam, BC
- From $20 CAD / hour
- Full-time
…retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974. Start your career in customer…
Added 46 mins ago
IG
Product Manager
Insight Global
Vancouver, BC
- $65 to $72 CAD / hour
- Contract
Lead discovery, MVP definition, and delivery across OMS, sourcing, EDD, and Pick, Pack, Ship workflows
Added 46 mins ago
DG
Service Lot Attendant
Dilawri Group of Companies
Vancouver, BC
- Full-time
…Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through…
Added 46 mins ago
B
Senior Quality Manager
Beiersdorf
Montreal, QC
- Full-time
Lead country quality and compliance activities for products sold in Canada
Added 1 hour ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Mississauga, ON
- Full-time
…safety and environmental program compliance in their assigned store (s). The APS will drive execution of the Company’s internal and external theft and fraud strategy and utilize several…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Victoria, BC
- Full-time
Ready to level up, lead the floor, and take ownership of your store experience? Apply today.
Added 1 hour ago
C
Team Leader, Trade
CB2
Toronto, ON
- $18.4 to $23 CAD / hour
- Full-time
…Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye…
Added 1 hour ago
RR
Production Lead
Radius Recycling
Calgary, AB
- Full-time
Lead and actively participate in one or more phases of store production operations to ensure goals are met safely and efficiently. Responsible for monitoring select store production…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 hour ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…frictionless and high-performing experiences. The role will lead the UI/UX and digital product agenda, establishing customer journeys, experience principles, product priorities and a…
Added 1 hour ago
C
Part-Time Sales Lead - Stuart Weitzman
Caleres
Halton Hills, ON
- Part-time
Primary Purpose: Deliver sales to achieve store and individual goals, execute company initiatives and operational standards.
Added 1 hour ago
R
Team Lead-Retail- Full Time
Roots
Waterloo, ON
- Full-time
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…
Added 1 hour ago
Sales Advisor-Langley
VinFast Recruitment
Langley (District), BC · Langley, BC
Greet clients promptly and professionally, while executing established lead capture processes
Added 1 hour ago
P
Part Time Sales Lead
Pandora
Laval, QC
- Part-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…

CB2

Team Leader, Trade

Toronto, ON, Canada

$18.4 to $23 CAD / hour · Full-time

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Job details

Pay: $18.4 to $23 CAD / hour
Job type: Full-time
Apply by: Dec 7, 2026
Experience: 1+ years customer service or retail leadership experience
Posting language: English
Posted: Nov 7, 2026

Original job description

Your upbeat attitude and ability to engage customers keeps the salesfloor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the salesfloor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

A Day in the life as a Team Leader, Trade...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What You'll Bring To The Table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management

We'd love to hear from you if you have...

1+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

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More about this job

Responsibilities

Lead and support a designated sales team by managing workloads, coaching associates, developing their performance, and helping achieve sales goals. Maintain a visible presence on the sales floor, model excellent customer service, support store operations, and coordinate with the Assistant Store Leader on business results and team development.

Requirements

Requires at least one year of customer service or retail leadership experience, strong communication, organizational, time-management, and problem-solving skills, and experience with Microsoft Office, Google applications, computer systems, and tablets. Candidates must be available for a flexible full-time schedule, including weekdays, evenings, weekends, and holidays, and spend substantial time working in the store.

Skills

Team Leadership
Customer Service
Sales
Coaching And Mentoring
Associate Development
Performance Management
Communication
Interpersonal Skills
Organization
Time Management
Problem Solving
Sales Floor Operations
Product Knowledge
Training
Loss Prevention
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Retail
Trade
Sales
Customer Service
Team Leadership
Sales Goals
Sales Floor
Associate Workload
Coaching
Associate Development
Performance Management
Product Knowledge
Selling
Store Operations
Visual Merchandising
Loss Prevention
Security
Safety
Leader On Duty
Microsoft Office
Google Applications
Computer Systems
Tablet Devices
Customer Feedback

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