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Added 10 mins ago
Dealer Operations & Support Associate/Associé(e), soutien aux opérations de courtage
PBY Capital
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
We’re seeking a motivated, detail-oriented Dealer Operations & Support Associate to join our team. This role offers broad exposure across operations, technology, team support and…
Added 10 mins ago
ScotiaMcLeod Administrative Associate - St John's
Scotia Wealth Management
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 10 mins ago
Warehouse/Commis
DHL Express
Montreal, QC
Full-time
…concurrentiels, nos employés bénéficient d'une gamme de programmes, de services et des avantages qui apportent le meilleur à leur vie…
Added 10 mins ago
IT Vendor & Support Coordinator
Sym-Tech Dealer Services
Richmond Hill, ON
$90,000 to $100,000 CAD / year
Temporary
…passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means…
Added 11 mins ago
Customer Experience Associate - Lebourgneuf, QC - 22.5 hours/week
Scotiabank
QC · Lebourgneuf, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
AVP, Student Experience and Success
Mount Royal University
Calgary, AB
Full-time
Reporting to the Vice-President, Students, the Associate Vice-President (AVP), Student Experience and Success is a senior member of the management team who works closely with the…
Added 26 mins ago
Retail Customer Service Coordinator Full Time Marshalls - Dufferin Mall
The TJX Companies, Inc.
Toronto, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
Merchandise Processing Coordinator Full Time Winners - Cloverdale Mall
The TJX Companies, Inc.
Toronto, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
Retail Store Associate Part time Seasonal Winner/Homesense
The TJX Companies, Inc.
London, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
retail store coordinator full time winners/homesense - westwood
The TJX Companies, Inc.
London, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
Part Time Associate - Tamarack Centre
The TJX Companies, Inc.
Cranbrook, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
Associate Account Manager, Business Sales and Service - Pembina Location
Steinbach Credit Union
Winnipeg, MB
Full-time
We currently have an opportunity for the Associate Account Manager, Business Sales and Service to join our Corporate Sales team. As the Associate Account Manager, Business Sales and…
Added 26 mins ago
Associate, Wealth Management - 18 month contract
Royal Bank of Canada
Mississauga, ON
Full-time
The RBC Dominion Securities Branch located in Mississauga, ON is looking for an Associate to join the team in maintaining, developing and growing an Investment Advisor's business by…
Added 26 mins ago
Associate
Royal Bank of Canada
Toronto, ON
Full-time
…individual to join our leading wealth management firm as an Associate for a fast-growing…
Added 26 mins ago
Associate Operations Representative
Royal Bank of Canada
Vancouver, BC
Part-time
This position is primarily responsible for day-to-day operations of the Currency Processing Department. As an Account Services Representative, you will be responsible for verifying incoming…
Added 39 mins ago
Associate Product Manager
ORION Ontario's Research and Education Network
Toronto, ON
Full-time
As an Associate Product Manager, you will play a hands-on role in supporting the development, launch, and continuous improvement of ORION’s products and services. Working closely with the…
Added 40 mins ago
Production Associate - Cleaning Machine Operator - 2nd Shift
Cintas Canada
Toronto, ON · North York, ON
Full-time
Cintas is seeking a Production Associate – Cleaning Machine Operator to support the Rental Division. The Cleaning Machine Operator is responsible for safely and accurately inspecting mats…
Added 40 mins ago
Retail Customer Service Lead
PetSmart
Markham, ON
Full-time
PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This…
Added 40 mins ago
Production Associate - Utility III
Cintas Canada
Toronto, ON · Scarborough, ON
Full-time
Cintas is seeking a Production Associate – Utility III to support the Rental Division. This position is responsible for performing a variety of production jobs as directed by the shift…
Added 40 mins ago
Technical Program Manager
HCLTech
Vancouver, BC
$120,000 to $135,000 CAD / year
Full-time
Lead cloud-based initiatives leveraging AWS services and cloud-native architectures.
Added 41 mins ago
Systems Engineer - Managed Services
Exchange Technology Services Inc.
Winnipeg, MB
Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including…
Added 56 mins ago
Wireless Sales Consultant
Staples Canada
Ottawa, ON
Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 56 mins ago
Wireless Sales Consultant
Staples Retail
Mississauga, ON
Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 56 mins ago
Retail Print & Services Supervisor
Staples Canada
Kitchener, ON
Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 56 mins ago
Customer Service Representative (Motivator) - Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…

CBI Health

Clinic Experience Associate

Regina, SK, S4S 3R1, Canada

Pay: Hourly Rate Range: $21.03 - $25.13
Job type: Part-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Clinic Experience Associate – Regina Gold Square, SK

Hours of work: Tuesday-Friday 4-7pm and Saturdays 9-5pm.

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

Hourly Rate Range: $21.03 - $25.13

About Us

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 16th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

#NREHAB

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More about this job

Responsibilities

The Clinic Experience Associate acts as the first point of contact for clients, ensuring a welcoming environment and managing clinic administrative tasks. Responsibilities include scheduling appointments, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

The ideal candidate possesses strong communication and problem-solving skills with a natural ability to build rapport with clients. Proficiency in Microsoft Office and the ability to manage tasks in a fast-paced environment are essential for success in this role.

Skills

Customer service
Scheduling
Problem solving
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Attention to detail
Active listening
Relationship building

Benefits

Health benefits
Dental benefits
Vision benefits
Continuous learning
Leadership opportunities
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Healthcare
Administrative Support
Client Scheduling
Clinicmaster
Customer Service
Rehabilitation Services
Patient Care
Front Desk
Operations
Microsoft Office
Communication
Problem Solving
Time Management
Data Entry
Client Portal

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