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Added 34 mins ago
Optometrist - Part Time - Full-Scope Care - Canmore, AB (Canmore, AB, Canada)
Eyes On Eyecare
Canmore, AB
Part-time
…has a fantastic team comprised of another OD, tech support, front desk, a practice manager, and our fantastic…
Added 1 hour ago
Guest Service Agent Lead 3rd Shift
River Cree Resort & Casino
Spruce Grove, AB
Full-time
Opens and closes Front Desk shifts and ensures completion of assigned shift checklist and other duties.
Added 5 hours ago
Guest Service Agent Lead 3rd Shift
River Cree Resort & Casino
Enoch, AB
Full-time
Opens and closes Front Desk shifts and ensures completion of assigned shift checklist and other duties.
Added 8 hours ago
Front Desk Supervisor
Banff Caribou Properties
Banff, AB
Reporting to the Front Office Manager, the Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If…
Added 8 hours ago
Lodge Host - Lake Louise
Banff Caribou Properties
Lake Louise, AB
…returning year after year. This is a dynamic position that supports Front Desk, Housekeeping, and Property Operations while helping ensure every guest enjoys a safe, comfortable, and…
Added 11 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Langford, BC
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 11 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Regina, SK
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 11 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Cambridge, ON
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 11 hours ago
General Merchandise Associate
Walmart Canada
Woodstock, ON
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 13 hours ago
Night Auditor
True Key Hotels & Resorts
Harrison Hot Springs, BC
Up to $19 CAD / hour
Part-time
Oversee the night operations of the front desk.
Added 13 hours ago
Guest Service Agent
PR Hotels
Kelowna, BC
Up to $23 CAD / hour
Full-time
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Added 13 hours ago
Slot Attendant - Casino Victoria
Lahal Management LP
Victoria, BC
Up to $19.29 CAD / hour
Full-time
Act as a front-line guest service liaison by greeting guests, answering questions, assisting with game and facility orientation, and providing information on events and promotions to create…
Added 13 hours ago
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
$50,000 to $55,000 CAD / year
Full-time
Serve as the main point of contact at the front desk: greet visitors, manage sign-in/out, answer calls, and notify team members of guest arrivals.
Added 16 hours ago
Nurse Practitioner- All ages: In person
Level Up Wellness Group
Beaumont, AB
Other
Dedicated Client Relations Team: Focus on clinical care while our front-desk and administrative staff handle intake, scheduling, patient billing, and client support.
Added 17 hours ago
Care Coordinator
Lifemark Health Group
Halifax, NS · Liverpool, NS
Temporary
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 17 hours ago
Medical Office Administrator
Lifemark Health Group
AB
Full-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 17 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Hamilton, ON
Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 19 hours ago
Cashier
Princess Auto Ltd.
Grande Prairie, AB
Part-time
…spend your day working at the checkout or customer service desk processing transactions, responding to customer inquiries in person and over the phone, keeping the front of the store tidy…
Added 19 hours ago
Guest Service Representative
Hampton Inn by Hilton
Orangeville, ON
Full-time
…coordinating with housekeeping and maintenance, and ensuring lobby and front desk areas are clean and organized. The Guest Service Representative will provide local information, promote…
Added 22 hours ago
Chiropractor - York Region (Join the Talent Pool!)
Myo
ON
Contract
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team
Added 22 hours ago
Physiotherapist - York Region (Join the Talent Pool!)
Myo
ON
Contract
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team
Added 22 hours ago
Registered Massage Therapist - York Region (Join the Talent Pool!)
Myo
ON
Contract
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team
Added 22 hours ago
Chiropractor - York Region (Join the Talent Pool!)
Myo
Toronto, ON
Full-time
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team
Added 22 hours ago
Physiotherapist - York Region (Join the Talent Pool!)
Myo
Toronto, ON
Full-time
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team
Added 22 hours ago
Registered Massage Therapist - York Region (Join the Talent Pool!)
Myo
ON · York, ON
Full-time
Collaborative in nature and see the importance and impact of partnering closely with your clinic’s Front Desk team

CBI Health

Clinic Experience Associate

Regina, SK, S4S 3R1, Canada

Pay: Hourly Rate Range: $21.03 - $25.13
Job type: Part-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Clinic Experience Associate – Regina Gold Square, SK

Hours of work: Tuesday-Friday 4-7pm and Saturdays 9-5pm.

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

Hourly Rate Range: $21.03 - $25.13

About Us

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 16th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

#NREHAB

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More about this job

Responsibilities

The Clinic Experience Associate acts as the first point of contact for clients, ensuring a welcoming environment and managing clinic administrative tasks. Responsibilities include scheduling appointments, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

The ideal candidate possesses strong communication and problem-solving skills with a natural ability to build rapport with clients. Proficiency in Microsoft Office and the ability to manage tasks in a fast-paced environment are essential for success in this role.

Skills

Customer service
Scheduling
Problem solving
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Attention to detail
Active listening
Relationship building

Benefits

Health benefits
Dental benefits
Vision benefits
Continuous learning
Leadership opportunities
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Healthcare
Administrative Support
Client Scheduling
Clinicmaster
Customer Service
Rehabilitation Services
Patient Care
Front Desk
Operations
Microsoft Office
Communication
Problem Solving
Time Management
Data Entry
Client Portal

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