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Added 47 mins ago
Casual Safe House Support Worker
VitalHires
Tatlayoko Lake, BC
Temporary
The Safe House Support Worker provides compassionate, client-centered support to individuals and families experiencing family violence through crisis intervention and case management. They…
Added 47 mins ago
Client Relations Associate
Convertiqq
Vancouver, BC
$3,199 to $4,199 CAD / month
Full-time
As a Client Relations Associate, you'll become an important part of the customer experience, helping create meaningful interactions while developing valuable communication,…
Added 47 mins ago
Business Development Associate
Convertiqq
Vancouver, BC
$3,499 to $4,499 CAD / month
Full-time
As a Business Development Associate, you'll be at the forefront of customer engagement and sales activity, helping drive campaign performance while gaining first-hand exposure to how…
Added 1 hour ago
Seasonal Associate
sephora.com
Pickering, ON
$19.2 to $22.6 CAD / hour
Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 1 hour ago
Seasonal Associate
sephora.com
London, ON
$19.2 to $22.6 CAD / hour
Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 1 hour ago
Operations Associate (Legal AI)
CanadaVisa
Remote, Canada
Full-time · Remote
…government correspondence against legal deadlines, tracking client payments, onboarding new hires, and more. Today, much of that work is manual, undocumented, and owned informally by…
Added 2 hours ago
Business Development Associate
Ascend Partners Inc.
Toronto, ON
The role of Business Development Associate requires a motivated individual who can recognize and create opportunities/leads for potential new business. The Business Development Associate…
Added 2 hours ago
Associate
RBC
Burlington, ON
Full-time
The RBC Dominion Securities Burlington branch is currently seeking an Associate to join an advisory team. By joining the team, you will participate in growing the business by providing…
Added 2 hours ago
Associate
RBC
Guelph, ON
Full-time
We have a large 16 person team and the Associate role partners with other team members to deliver high quality service to our new and existing clients through ongoing, proactive, and…
Added 2 hours ago
Associate, Global Investment Banking - Real Estate
RBC
Toronto, ON
Full-time
RBC Capital Markets Global Investment Banking is seeking an Associate to join its Real Estate investment banking team in Toronto.
Added 2 hours ago
Relationship Manager, Business Markets
RBC
Rimouski, QC
Full-time
…business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC…
Added 2 hours ago
Investment Associate
RBC
Coquitlam, BC
Full-time
The RBC Dominion Securities Coquitlam Branch is seeking an Investment Associate to provide dedicated support in investment & portfolio management for a successful Advisory Team.
Added 2 hours ago
Financial Services Lawyer
ZSA Canada
Calgary, AB
Full-time
Our client, a leading national law firm is seeking a mid-level associate to join its top-tier Financial Services group. The successful candidate will work on sophisticated lender and…
Added 2 hours ago
Client Service Associate
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
Full-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 2 hours ago
Associate Lawyer - Commercial Litigation
Urban Legal Recruitment Inc.
Vancouver, BC
Full-time
Our highly regarded client, a leading international law firm, is seeking a mid-level Commercial Litigation Associate to join their Litigation and Dispute Resolution team in Vancouver.
Added 2 hours ago
Operations Associate (Legal AI)
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Toronto, ON
Full-time
…government correspondence against legal deadlines, tracking client payments, onboarding new hires, and more. Today, much of that work is manual, undocumented, and owned informally by…
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Associate Lawyer - Corporate Energy
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Calgary, AB
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Our client is now looking for an exceptional mid-level associate to join their prestigious Energy practice group in the Calgary office. This team provides premier advice and legal services…
Added 2 hours ago
Avocat(e) en droit du travail et de l’emploi – Montréal
Ogletree Deakins
Montreal, QC
Full-time
Our Montréal office has an opportunity for a labour & employment associate to join the firm’s dynamic and entrepreneurial practice representing premier national and international employers.…
Added 2 hours ago
Associate Lawyer
Robert Half
Bonnyville, AB
$100,000 to $150,000 CAD / year
Full-time
We are supporting a full-service leading Western Canadian full-service law firm in their search for a Solicitor Associate Lawyer to join their growing team in Bonnyville, Alberta.
Added 2 hours ago
Counter Sales - Plumbing
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Toronto, ON
Full-time
Start a rewarding career at our Dupont (Toronto) Profit Centre as a Counter Sales Associate (Plumbing & HVAC)! We are in business to help our customers succeed!
Added 3 hours ago
Millwork Engineer / CNC Programmer
Giffin Interior
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…Craftsmanship Winner. This project demonstrates Giffin's commitment to client service, craftsmanship, innovation and…
Added 3 hours ago
Sales Associate II
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
Veterinary Reception. Client Care, Beaches Animal Hospital
VCA Animal Hospitals
Toronto, ON
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At Beaches Animal Hospital, we welcome a Veterinary Reception, Client Service Representative to join our team full-time in Toronto, Ontario. This is an exciting opportunity for an…
Added 3 hours ago
Veterinary Assistant, Kew Beach Animal Hospital
VCA Animal Hospitals
Toronto, ON
Internship
A warm, compassionate heart with exceptional client service skills and a nurturing approach to pet care.
Added 3 hours ago
Sales Associate, Toronto Premium Outlet
Jimmy Choo
Halton Hills, ON
$19 to $21 CAD / hour
Full-time
…achieve results and a passion for customer engagement. As a Sales Associate, you are a brand representative with the ability to multitask and a focus on building lasting client…

CBI Health

Clinic Experience Associate

Calgary, AB, T2X 3V1, Canada

Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Clinic Experience Associate - Calgary, AB.

This is a part-time position, offering approximately 16–20 hours per week. While specific shifts will be scheduled in advance, candidates should have flexibility to work within our clinic hours of Monday–Thursday, 8:00 a.m.–7:00 p.m., and Friday, 8:00 a.m.–5:00 p.m.

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

The Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

This is a temporary position on a fixed-term ending April 15, 2027.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through ClinicMaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team
Availability to work evenings and weekends is mandatory

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits (must maintain a minimum average of 25 hours per week to be eligible)
Continuous learning and skills development, including growth and leadership opportunities
Flexible hours, which allow work-life balance and focus on quality of life

Inclusion Matters

We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.

Apply About employer

More about this job

Responsibilities

The Clinic Experience Associate is responsible for creating a welcoming environment for clients and managing daily administrative tasks such as scheduling and inquiries. They act as the primary point of contact to ensure effective clinic operations and a positive client experience.

Requirements

Candidates must possess strong communication, problem-solving, and organizational skills with proficiency in Microsoft Office. The role requires an outgoing, empathetic individual capable of working independently and as part of a team, with mandatory availability for evening and weekend shifts.

Skills

Customer service
Administrative support
Problem solving
Scheduling
Communication skills
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Attention to detail
Listening skills
Observational skills
Teamwork

Benefits

Group health
Dental benefits
Vision benefits
Continuous learning
Skills development
Growth opportunities
Leadership opportunities

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Healthcare
Administrative Support
Client Scheduling
ClinicMaster
Customer Service
Data-driven solutions
Interdisciplinary network
Patient care
Communication
Problem solving
Microsoft Office
Time management
Operational flow
Relationship building
Healthcare provider
Client portal
Online booking

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