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Added 11 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 11 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 11 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles…
Added 11 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Bracebridge, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 11 mins ago
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Warehouse & Delivery Assistant
GCHC
Guelph, ON
- Contract
EMPLOYMENT STATUS: Part-Time, 6 month contract
Added 11 mins ago
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Assoc., Expérience client
TD
Montreal, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
Alternative combination of education and Experience may be considered.
Added 11 mins ago
RS
Sr Field Service Technician
Rapiscan Systems
Vancouver, BC
- $38 to $48 USD / hour
- Full-time
We are currently seeking a Senior Field Service Technician to be part of our fast paced and quality focused team. ** The candidate for this position will need to be based out of Vancouver,…
Added 11 mins ago
ES
Counter Sales Associate
ECCO Supply™
AB · Edmonton, AB
- Full-time
The Counter Sales Associate is a hands-on role, responsible for serving customers, processing orders, and supporting warehouse operations. As a key member of the team you will provide…
Added 26 mins ago
FS
Warehouse Associate Night Shift
Fresh Start Foods Canada Ltd.
Ottawa, ON · Fresh Start East Ottawa Operations-Ontario-FSE
- Full-time
We are currently seeking Full-Time Warehouse Associate (Night Shift) to join our Ottawa, ON team.
Added 26 mins ago
M
Member Experience Associate - Opener (4:30AM-12:30PM)
Movati
Ottawa, ON
- Full-time
Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:
Added 26 mins ago
M
Member Experience Associate - Closer
Movati
Ottawa, ON
- Part-time
Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:
Added 41 mins ago
GS
Research Associate, Analytical Ops
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Demonstrates effective time management skills and ability to work independently and as part of a team.
Added 56 mins ago
P
Corporate Finance Senior Associate (Bilingual FR/EN)
PwC
Quebec, QC
- Full-time
As a Corporate Finance Senior Associate (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 1 hour ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
Added 1 hour ago
SL
Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 1 hour ago
SL
Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and…
Added 1 hour ago
Sales Associate-Retail
Roots
Vaughan, ON
…of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in…
Added 1 hour ago
Customer Accounts Advisor
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Prince Albert, SK
…we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An…
Added 1 hour ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Saskatoon, SK
Aaron’s Delivery Drivers are an integral part of ensuring positive customer experiences. This fast-paced, store-based role includes driving, installing, moving, and picking up merchandise,…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Cloverdale, BC · Surrey, BC
- Part-time
Alternative combination of education and Experience may be considered.
Added 1 hour ago
B
Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
As a Client Service Associate with BMO Nesbitt Burns, you’ll be an integral part of an Investment Advisor team, helping deliver a high-quality wealth management experience to clients.
Added 1 hour ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
…passionate individuals interested in teaching welding courses on a part-time basis for the Apprenticeship & Trades Training…
Added 1 hour ago
CM
Clerical Associate, Medical Day Clinic PTC 2026-7213
Cambridge Memorial Hospital
Cambridge, ON
- Other
As an integral member of the Medical Day Clinic team, the Clerical Associate plays a key role in delivering exceptional patient-centered care by ensuring the efficient coordination of…

CBI Health

Clinic Experience Associate

Courtenay, BC, V9N 2T3, Canada

Hourly Rate Range: $21.00 - $23.00 · Part-time

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Job details

Pay: Hourly Rate Range: $21.00 - $23.00
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Part-Time Clinic Experience Associate – Courtenay, BC

Expected start date is Mid December 14, 2026 or January 4, 2027
Approx hours per week:20
Hourly Rate Range: $21.00 - $23.00

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

About Us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 16th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

#NREHAB

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More about this job

Responsibilities

The Clinic Experience Associate serves as the first point of contact for clients, ensuring a welcoming environment and providing administrative support. Responsibilities include managing client scheduling, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

Successful candidates must possess strong communication and problem-solving skills with the ability to build rapport with clients. Proficiency in Microsoft Office and a proactive, results-oriented approach are essential for this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Active listening
Administrative support
Attention to detail
Teamwork

Benefits

Health benefits
Dental benefits
Vision benefits
Continuous learning
Skills development
Leadership opportunities

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Rehabilitation Services
Customer Service
Administrative Support
Clinicmaster
Scheduling
Client Portal
Microsoft Office
Healthcare
Patient Care
Operations
Communication
Problem Solving
Time Management
Data Entry
Relationship Management
Professionalism

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