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Technical Specialist - Mechanical
Thales
Victoria, BC
- Full-time
As part of the AJISS Engineering team, the primary role of the Mechanical Specialist, based in Victoria, BC, is responsible for engineering support and technical oversight of various Marine…
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Seasonal Retail Sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
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PM Houseperson
MERANI HOSPITALITY
Niagara Falls, ON
- $17.95 to $20.5 CAD / hour
- Part-time
Job Details: Level: Entry, Job Location: Sterling Inn & Spa - Niagara Falls, ON, Position Type: Part Time, Education Level: High School Or Equivalent, Salary Range: $17.95 - $20.50Hourly,…
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AI Product Owner
Jonas Software
Toronto, ON · Canada - Toronto - Ontario
- Full-time
…businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (TSE:CSU), a global Canadian-based software leader at a $96B market cap, we combine…
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CT
Jr. Payment Administrator (Full-Time)
Clutch Technologies Inc.
Mississauga, ON
- Full-time
Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
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Store Leader (Manager) Trainee
7-Eleven
Winnipeg, MB
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
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Operations - Production Worker
Salit Steel
Clarington, ON
…consider our customers, industry partners, and employees to be part of the Salit Steel family. Headquartered in Niagara Falls, Ontario, we have operations across Ontario, Quebec, Western…
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G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Ottawa, ON
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
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System Technician
Eastlink
Bonnyville, AB · Cold Lake, AB · St. Paul, AB · Saint Paul, AB
…on-call rotation and/or work weekend shifts as needed to support customer and network service requirements outside of regular business…
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Sales Associate
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
…retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy,…
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Part-time- Diningroom Server - Stirling Park Retirement
Claridge Homes
Ottawa, ON
- Part-time
Food service experience necessary, preferably with seniors.·
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Part Time Server - Stirling Park
Claridge Homes
Ottawa, ON
- Part-time
Food service experience necessary, preferably with seniors.·
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Overnight Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
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GC
Part Time Security Officer -PET
Great Canadian Entertainment
Peterborough, ON
- Part-time
Under the direct supervision of the Manager or Supervisor of the Security Department, this Part-Time Security Officer position is responsible for the safety and protection of employees,…
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Associate Financial Advisor
CIBC
Gatineau, QC
- Full-time
…their financial goals. You’ll manage, either individually or as part of a team, a portfolio of mortgage clients where the focus is on deepening the client relationship. You’re flexible to…
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Administrative Assistant-Bilingual
CIBC
Victoriaville, QC
- Part-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing…
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Administrative Assistant (18 month contract)
CIBC
Edmonton, AB
- Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing…
Added 1 min ago
BG
Auto Body Detailer (Nepean-South)
Boyd Group Services
Ottawa, ON
- Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
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Administrative Assistant, Wealth Management, Nesbitt Burns
BMO
Brossard, QC · Laval, QC · Montreal, QC · Quebec, QC · MCGC
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission…
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Director-PM Compliance
BMO
Toronto, ON · FCP
- Full-time
…Canada and may be assigned other responsibilities or tasks from time to time within Wealth or elsewhere across the enterprise. These assignments may extend beyond BPIC and may not be…
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Platform Engineer RPA and Agentic Automation
BMO
Toronto, ON · BMOPLACE
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
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Associate, Private Client Services
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…achieve their unique financial goals while providing exemplary service. Our independence allows us to attract and retain top talent with a model of employee ownership that aligns your…
Added 1 min ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
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Security Guard -BNS Wealth Management - Kentville
GardaWorld
Kentville, NS
- Full-time
…identify potential security concerns, and provide professional customer…
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Business Strategy Intern
BIC
Pointe-Claire, QC
- Internship
Position: Part-Time Internship | 15–20 hours/week

CBI Health

Clinic Experience Associate

Courtenay, BC, V9N 2T3, Canada

Hourly Rate Range: $21.00 - $23.00 · Part-time

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Job details

Pay: Hourly Rate Range: $21.00 - $23.00
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Part-Time Clinic Experience Associate – Courtenay, BC

Expected start date is Mid December 14, 2026 or January 4, 2027
Approx hours per week:20
Hourly Rate Range: $21.00 - $23.00

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

About Us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 16th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

#NREHAB

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More about this job

Responsibilities

The Clinic Experience Associate serves as the first point of contact for clients, ensuring a welcoming environment and providing administrative support. Responsibilities include managing client scheduling, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

Successful candidates must possess strong communication and problem-solving skills with the ability to build rapport with clients. Proficiency in Microsoft Office and a proactive, results-oriented approach are essential for this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Active listening
Administrative support
Attention to detail
Teamwork

Benefits

Health benefits
Dental benefits
Vision benefits
Continuous learning
Skills development
Leadership opportunities

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Rehabilitation Services
Customer Service
Administrative Support
Clinicmaster
Scheduling
Client Portal
Microsoft Office
Healthcare
Patient Care
Operations
Communication
Problem Solving
Time Management
Data Entry
Relationship Management
Professionalism

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