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Added 11 mins ago
LH
Vocational Specialist
Lifemark Health Group
Fort McMurray, AB
- Full-time
…market, and have the ability to collaborate effectively in a team…
Added 11 mins ago
LH
KIN-Kinesiologist
Lifemark Health Group
Cranbrook, BC
- $23 to $27 CAD / hour
- Full-time
Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
Added 11 mins ago
Sales Associate-Retail (Days, Closings, Weekends)
Roots
Belleville, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 11 mins ago
Cook - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Added 11 mins ago
PSW/LCW
Bayshore
Ottawa, ON
…HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best…
Added 26 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Halifax Shopping Centre
Taymax Group
Halifax, NS
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 26 mins ago
AE
Seasonal Propane Delivery Driver
Avenir Energy
Charlottetown, PE
- Temporary
At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:
Added 26 mins ago
AE
Propane Delivery Driver
Avenir Energy
Grande Prairie, AB
- $33 to $35 CAD / hour
- Full-time
At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a full-time member of our team, you’ll enjoy:
Added 41 mins ago
AG
Passenger Service Agent
Alliance Ground International
Richmond, BC · YVR Airport
- Part-time
…across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and…
Added 41 mins ago
BT
Manager, Private Enterprise Services
Baker Tilly Canada
Peterborough, ON
- Full-time
Collaborate with Partners and the client service team to plan, execute, and complete a wide range of review engagements, compilation engagements, and tax engagements for owner-managed…
Added 41 mins ago
BT
Audit and Accounting Manager
Baker Tilly Canada
Toronto, ON
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 41 mins ago
SB
Shift Manager
Superflux Beer Company
Vancouver, BC
- Full-time
Shift Leaders work the shift as a server or bartender while leading it: smooth service, the FOH and BOH team on shift, training and development of future team members and the guest…
Added 41 mins ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 1 hour ago
Fund Accountant
SGGG Fund Services Inc.
Toronto, ON
We are seeking an organized and detail-oriented Fund Accountant to join our team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 1 hour ago
Estimator
Kirmac Collision and Autoglass
Maple Ridge, BC
…contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas…
Added 1 hour ago
Auto Body Apprentice
Kirmac Collision and Autoglass
Kelowna, BC
…contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas…
Added 1 hour ago
Automotive Service Technician - Subaru
The Jim Pattison Auto Group
Winnipeg, MB
Jim Pattison Subaru on Regent is seeking a Service Technician to join our team. In this role, you’ll be a key member of our Service Department, accurately diagnosing, repairing, and…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · BC · West Vancouver Thrift Store
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 1 hour ago
AH
Food Service I
Alberta Health Services
Two Hills, AB
- Part-time
…Services (AHS), you can have all of that and more. As a Food Service Worker you have the opportunity to make a significant impact on patient and resident focused health care as a dedicated…
Added 1 hour ago
AH
Occupational Therapist I
Alberta Health Services
Peace River, AB
- Part-time
…individuals, groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage…
Added 1 hour ago
AH
Occupational Therapist I
Alberta Health Services
High Level, AB
- Full-time
…individuals, groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage…
Added 1 hour ago
AH
Health Care Aide
Alberta Health Services
Brooks, AB
- Part-time
…space with 9 transition and 5 CTB/Palliative care beds. As a member of the CoAct team, you the Health Care Aide will provide excellent patient and resident family centered care. Client care…
Added 1 hour ago
AH
Undergraduate Nurse
Alberta Health Services
Wainwright, AB
- Part-time
…of Registered Nurse (RN) practice. The UNE is an unregulated member of the interprofessional health care team who provides Patient Centered Care with the supervision of a RN. The UNE is…
Added 1 hour ago
AH
Food Service I
Alberta Health Services
High River, AB
- Part-time
Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. As a dedicated member of the Nutrition Food Service (NFS) team, you could make a…
Added 1 hour ago
AH
Service Worker I
Alberta Health Services
Grande Prairie, AB
- Part-time
…assisting to lift up to 157.5 kgs) on a regular basis. As a Service Worker I, you are greatly valued by our patients, their families, and staff. You would have the opportunity to make an…

CBI Health

Clinic Experience Associate

Courtenay, BC, V9N 2T3, Canada

Hourly Rate Range: $21.00 - $23.00 · Part-time

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Job details

Pay: Hourly Rate Range: $21.00 - $23.00
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Part-Time Clinic Experience Associate – Courtenay, BC

Expected start date is Mid December 14, 2026 or January 4, 2027
Approx hours per week:20
Hourly Rate Range: $21.00 - $23.00

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

About Us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 16th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

#NREHAB

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More about this job

Responsibilities

The Clinic Experience Associate serves as the first point of contact for clients, ensuring a welcoming environment and providing administrative support. Responsibilities include managing client scheduling, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

Successful candidates must possess strong communication and problem-solving skills with the ability to build rapport with clients. Proficiency in Microsoft Office and a proactive, results-oriented approach are essential for this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Active listening
Administrative support
Attention to detail
Teamwork

Benefits

Health benefits
Dental benefits
Vision benefits
Continuous learning
Skills development
Leadership opportunities

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Rehabilitation Services
Customer Service
Administrative Support
Clinicmaster
Scheduling
Client Portal
Microsoft Office
Healthcare
Patient Care
Operations
Communication
Problem Solving
Time Management
Data Entry
Relationship Management
Professionalism

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