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Export Co-ordinator
Teknion
Toronto, ON
- Full-time
…freight forwarders, trucking companies, international clients, associate companies) for cost-effective and timely logistics…
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SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
Collaborate with Associate Director, Acquisition Marketing to develop innovative strategies for face-to-face monthly donor acquisition across the following channels: door-to-door,…
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MR
Par-Time Sales Associate
Match Retail
Burnaby, BC
- $25 CAD / hour
- Part-time
What You’ll DoAs a Sales Associate, you will be the face of our brand, working independently at a kiosk within a retail location. You will engage with customers, provide personalized…
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Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Senior Associate SIEM Implementation, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
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Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Forensic & Dispute Senior Associate (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
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Corporate Finance Senior Associate (Bilingual FR/EN)
PwC
Quebec, QC
- Full-time
As a Corporate Finance Senior Associate (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and…
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Sales Associate
Structube
Richmond, BC
- Full-time
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Payroll & Benefits Coordinator
Nicola Wealth
Vancouver, BC
Maintain complete and accurate employee and associate payroll, benefits and personnel records, ensuring changes are supported, entered promptly and reflected consistently across systems.
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Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
ON · Simcoe, Ontario
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
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Retail Store Associate Part time Seasonal - HomeSense - Viewmount
TJX Companies
Ottawa, ON · Nepean, Ontario
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
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Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
Added 2 mins ago
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Sr QA Engineer (POS)
GSPANN Technologies, Inc
Vancouver, BC
- Contract
2+ years of experience testing iOS mobile applications using tools such as Appium or XCode – experience with Xmobile or store-associate handheld apps would be highly valued
Added 16 mins ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
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E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
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Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
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Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
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Bilingual Wish Discovery Coordinator (12-month contract)/Coordonnateur.trice, exploration des rêves (contrat 12 mois)
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
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Associate Dentist
Passion Dental Group Inc.
Calgary, AB
We’re looking for an Associate Dentist who is passionate about providing exceptional patient care while building meaningful relationships with patients and colleagues alike.
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Sales Associate-Retail
Roots
Vaughan, ON
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Sales Associate-Retail
Roots
Oshawa, ON
Added 16 mins ago
Sales Associate-Retail
Roots
Pickering, ON
Added 16 mins ago
Customer Accounts Advisor
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Prince Albert, SK
Able to lift up to 50 lbs. on your own and up to 300 lbs. assisted with appropriate equipment and/or another associate.
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Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Saskatoon, SK
Ability to lift up to 50 lbs. independently and up to 300 lbs. with appropriate equipment and/or assistance from another associate.
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Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 16 mins ago
Bilingual Wish Discovery Coordinator (12-month contract)
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
-Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

CBI Health

Clinic Experience Associate

Maple Ridge, BC, V2X 3J5, Canada

Hourly Rate Range: $21.00 - $23.00 · Full-time

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Job details

Pay: Hourly Rate Range: $21.00 - $23.00
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Full-Time Clinic Experience Associate – Golden Ears, Maple Ridge BC -

Expected schedule is 30-hours per week Tuesday to Friday with a schedule of either 8am-3pm or 12pm-7am.

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

Hourly Rate Range: $21.00 - $23.00

About Us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients. Learn more at cbihealth.ca.

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More about this job

Responsibilities

The Clinic Experience Associate serves as the primary point of contact for clients, ensuring a welcoming environment and providing administrative support. Responsibilities include managing client schedules, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

The ideal candidate possesses strong communication and problem-solving skills with the ability to build rapport with clients. Proficiency in Microsoft Office and a proactive, customer-focused approach are essential for success in this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Active listening
Administrative support
Attention to detail
Teamwork
Proactive

Benefits

Group health benefits
Dental benefits
Vision benefits
Continuous learning
Skills development
Growth opportunities
Leadership opportunities
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Rehabilitation Services
Healthcare
Clinicmaster
Client Portal
Administrative Support
Scheduling
Customer Service
Microsoft Office
Client Relations
Operations
Communication
Problem Solving
Time Management
Healthcare Administration
Patient Support

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