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Added 7 mins ago
Senior Customer Experience Associate - Castleridge Centre, AB (30 hours/week)
Scotiabank
Calgary, AB
…achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking,…
Added 7 mins ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Full-time
VON Canada (Ontario)
Thunder Bay, ON
- $25.12 to $27.04 CAD / hour
- Full-time
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 22 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
Meaningful client relationships: The opportunity to build lasting partnerships with member organizations and help them address real business challenges and impact individual careers.
Added 22 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
Meaningful client relationships: The opportunity to build lasting partnerships with member organizations and help them address real business challenges and impact individual careers.
Added 22 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
Meaningful client relationships: The opportunity to build lasting partnerships with member organizations and help them address real business challenges and impact individual careers.
Added 22 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
Meaningful client relationships: The opportunity to build lasting partnerships with member organizations and help them address real business challenges and impact individual careers.
Added 22 mins ago
MI
Senior Associate, Nexus, Global AML Team
MUFG Investor Services
Toronto, ON
- $63,000 to $92,400 CAD / year
- Full-time
2-4 years experience in financial services, fund administration, asset management, banking or client service
Added 22 mins ago
MI
Senior Fund Accountant, Capital Activity- Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 22 mins ago
MI
Fund Accounting Supervisor, Capital Activity- Private Markets
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 22 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
…business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC…
Added 37 mins ago
UL
Manager, Professional Resources & Legal Support
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Our valued client is seeking a Manager, Professional Resources & Legal Support to join their Calgary office on a 15-month contract.
Added 37 mins ago
L&
Associate Lawyer
Lewis & Associates LLP
Montreal, QC
- Full-time
This is a full-time on-site role for an Associate Lawyer. The Associate Lawyer will be responsible for providing legal advice and representation to clients in various legal matters: From…
Added 37 mins ago
C
Client Engagement Associate
CIBC
Burnaby, BC · Brentwood, NS
- Part-time
…fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the…
Added 37 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Toronto, ON
- Part-time
…fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the…
Added 37 mins ago
C
Financial Services Associate (Mandarin)
CIBC
Vancouver, BC
- Full-time
…secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth…
Added 37 mins ago
C
Sr. Client Engagement Associate [Hourly]
CIBC
Owen Sound, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 51 mins ago
Clinical Psychology Centre Office Coordinator
Simon Fraser University
Burnaby, BC
…encompasses three main activities: provision of psychological services to clients in the Lower Mainland, training and education of clinical psychology students, and psychological…
Added 1 hour ago
MI
Senior Associate, Nexus, Global AML Team
MUFG Investor Services
Toronto, ON
- $63,000 to $92,400 CAD / year
- Full-time
2-4 years experience in financial services, fund administration, asset management, banking or client service
Added 1 hour ago
C
Sr. Client Engagement Associate [Hourly]
CIBC
Owen Sound, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 1 hour ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
Added 1 hour ago
C
Financial Services Associate (Mandarin)
CIBC
Vancouver, BC
- Full-time
…secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth…
Added 1 hour ago
Bilingual Customer Service Specialist
The Canada Life Assurance Company
Montreal, QC
Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered…
Added 1 hour ago
ST
Senior Associate, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 1 hour ago
W
Compliance Analyst, Group Audit & Conduct
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
Reporting to the Associate Vice-President, Group Audit and Conduct, the Compliance Analyst, Group Audit, will conduct the Compliance Audit Review Program for the entirety of all…
Added 1 hour ago
T&
Associate Director - Cost Management
Turner & Townsend
Montreal, QC
- Full-time
As an Associate Director in Cost Management, you will lead the delivery of high‑quality cost management services across all project stages. You will own cost deliverables, provide clear…

CBI Health

Clinic Experience Associate

Maple Ridge, BC, V2X 3J5, Canada

Hourly Rate Range: $21.00 - $23.00 · Full-time

Apply About employer

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Job details

Pay: Hourly Rate Range: $21.00 - $23.00
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Full-Time Clinic Experience Associate – Golden Ears, Maple Ridge BC -

Expected schedule is 30-hours per week Tuesday to Friday with a schedule of either 8am-3pm or 12pm-7am.

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

Hourly Rate Range: $21.00 - $23.00

About Us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients. Learn more at cbihealth.ca.

Apply About employer

More about this job

Responsibilities

The Clinic Experience Associate serves as the primary point of contact for clients, ensuring a welcoming environment and providing administrative support. Responsibilities include managing client schedules, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

The ideal candidate possesses strong communication and problem-solving skills with the ability to build rapport with clients. Proficiency in Microsoft Office and a proactive, customer-focused approach are essential for success in this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Active listening
Administrative support
Attention to detail
Teamwork
Proactive

Benefits

Group health benefits
Dental benefits
Vision benefits
Continuous learning
Skills development
Growth opportunities
Leadership opportunities
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Rehabilitation Services
Healthcare
Clinicmaster
Client Portal
Administrative Support
Scheduling
Customer Service
Microsoft Office
Client Relations
Operations
Communication
Problem Solving
Time Management
Healthcare Administration
Patient Support

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