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Added 9 mins ago
C
Sr. Client Engagement Associate [Hourly]
CIBC
Owen Sound, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 9 mins ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
Added 9 mins ago
C
Financial Services Associate (Mandarin)
CIBC
Vancouver, BC
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 24 mins ago
W
Compliance Analyst, Group Audit & Conduct
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
Client Relationship Management & Risk Mitigation
Added 24 mins ago
T&
Associate Director - Cost Management
Turner & Townsend
Montreal, QC
- Full-time
You are an expert Associate Director in Cost Management with a minimum of 15+ years post-graduate experience looking for the next step or are currently undertaking a similar role in a…
Added 24 mins ago
Z
Associate Customer Success Manager
Zefr
Remote, Canada
- Full-time
- Remote
We are hiring a new Associate Customer Success Manager to oversee the working relationships with Zefr clients on our programmatic product. This person will work with the biggest and best…
Added 24 mins ago
Sales Associate (Land Rover Royal Oak)
Go Auto
Calgary, AB
Luxury Automotive Sales Associate (Land Rover Royal Oak)
Added 24 mins ago
Sales Associate (Aurora Ford Yellowknife)
Go Auto
Yellowknife, NT
Exciting Sales Associate Opportunity - Get Ready to Supercharge Your Career!
Added 24 mins ago
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Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 24 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 24 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 26 mins ago
LH
2600002952 - Medical Staff Coordinator
Lakeridge Health
Oshawa, ON
- Internship
Coordinate documentation for the Medical Advisory Committee and support progression from Associate to Active staff.
Added 26 mins ago
TP
Senior Officer, Noise Management (Term Opportunity - Six Months)
Toronto Pearson International Airport
Toronto, ON
- Temporary
Reporting to the Associate Director, Airport and Aviation Policy, this position is responsible for noise management office functions including responding to community concerns about Toronto…
Added 26 mins ago
MU
DIRECTOR, STUDENT WELLNESS AND COUNSELLING CENTRE
Memorial University, Newfoundland and Labrador
St. John's, NL
- Contract
…for a renewable three (3) year term and will report to the Associate Vice-President (Academic) and Dean of…
Added 26 mins ago
MC
Wealth Management Advisor (full-time; Goderich)
Mainstreet Credit Union Canada
Goderich, ON
- $63,703 to $99,535 CAD / year
- Full-time
Demonstrate proficiency in relationship management and sales, with a proven ability to discern member needs and provide suitable solutions.
Added 26 mins ago
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Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 26 mins ago
SI
Associate Lawyer
Synectics Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Seeking an Associate Lawyer to join a litigation practice in Etobicoke, ON, with a focus on employment law and civil litigation. The successful candidate will manage a diverse caseload,…
Added 26 mins ago
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Associate Lawyer
Synectics Inc.
Calgary, AB
- Full-time
Seeking Associate Lawyers with 3+ years of experience to join civil litigation and family law practices in Edmonton or Calgary, Alberta. The ideal candidates will have strong knowledge of…
Added 27 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Windsor, ON
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 27 mins ago
C
Client Associate (12 month contract) CIBC Wood Gundy
CIBC
London, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 27 mins ago
C
Client Engagement Associate
CIBC
Kitimat, BC
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 27 mins ago
SH
Provincial Chief Medical Officer
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The incumbent is responsible for ensuring a collaborative, team-oriented working relationship with the Shared Health Chief Executive Officer, the Ministries of Health, Seniors and Long-Term…
Added 27 mins ago
CA
Service Advisor- Crown Toyota
Crown Auto Group
Winnipeg, MB
- Full-time
Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
Added 27 mins ago
LHB - Sales Associate 1
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 27 mins ago
Financial Service Representative
Money Mart
Toronto, ON
…financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll…

CBI Health

Clinic Experience Associate

Maple Ridge, BC, V2X 3J5, Canada

Hourly Rate Range: $21.00 - $23.00 · Full-time

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Job details

Pay: Hourly Rate Range: $21.00 - $23.00
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Full-Time Clinic Experience Associate – Golden Ears, Maple Ridge BC -

Expected schedule is 30-hours per week Tuesday to Friday with a schedule of either 8am-3pm or 12pm-7am.

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

Hourly Rate Range: $21.00 - $23.00

About Us

CBI Health supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients. Learn more at cbihealth.ca.

Apply About employer

More about this job

Responsibilities

The Clinic Experience Associate serves as the primary point of contact for clients, ensuring a welcoming environment and providing administrative support. Responsibilities include managing client schedules, responding to inquiries, and facilitating effective operational flow within the clinic.

Requirements

The ideal candidate possesses strong communication and problem-solving skills with the ability to build rapport with clients. Proficiency in Microsoft Office and a proactive, customer-focused approach are essential for success in this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Active listening
Administrative support
Attention to detail
Teamwork
Proactive

Benefits

Group health benefits
Dental benefits
Vision benefits
Continuous learning
Skills development
Growth opportunities
Leadership opportunities
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Rehabilitation Services
Healthcare
Clinicmaster
Client Portal
Administrative Support
Scheduling
Customer Service
Microsoft Office
Client Relations
Operations
Communication
Problem Solving
Time Management
Healthcare Administration
Patient Support

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