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Added 4 mins ago
(CAN) Directeur adjoint des marchandises générales
Walmart Canada
Saint-Constant, QC · St Constant, QC
Full-time
…analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results…
Added 4 mins ago
Pharmacy Manager
Walmart Canada
Guelph, ON
Contract
…Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing business action plans to meet the…
Added 4 mins ago
Sales Associate, Toronto Premium Outlet
Jimmy Choo
Halton Hills, ON
$19 to $21 CAD / hour
Full-time
…achieve results and a passion for customer engagement. As a Sales Associate, you are a brand representative with the ability to multitask and a focus on building lasting client…
Added 4 mins ago
icebreaker: Seasonal Sales Associate - Kitsilano
icebreaker
Vancouver, BC
$19.25 to $20.79 CAD / hour
Part-time
We’re a community of passionate, authentic, and adventurous achievers! Today, we’re a global brand with a diverse team across the Globe. We strive to celebrate those differences and create…
Added 4 mins ago
Assistant Food & Beverage Manager-Hilton Garden Inn & Homewood Suites by Hilton Ottawa Downtown
Concord Hospitality Enterprises
Ottawa, ON
Full-time
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Added 4 mins ago
Client Service Associate-Bilingual
CIBC
Montreal, QC
Full-time
You're fluent in French and English to serve our clients in the community.
Added 4 mins ago
Financial Analyst II
City of Vancouver
Vancouver, BC
The Financial Analyst II is an integral member of the Financial Planning & Analysis team and reports to the Associate Director FP&A – Parks & Recreation. The role supports financial…
Added 34 mins ago
RN - Registered Nurse - Pediatric Med/Surg/Tele - Nights
BayCare Health System
St. Joseph's, NL · St Josephs, NL
Full-time
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health…
Added 34 mins ago
IT - Support Analyst 1, Revelstoke
Sandman Hotel Group
Revelstoke, BC
Full-time
Added 34 mins ago
Clerical Support (Customer Care Associate)
SaskTel
Yorkton, SK
Part-time
Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as…
Added 34 mins ago
Client Service Associate-Bilingual
CIBC
Montreal, QC
Full-time
You're fluent in French and English to serve our clients in the community.
Added 34 mins ago
Marketing Associate
DS North Property Services
Mississauga, ON
Part-time
Role Description This is a part-time, hybrid Marketing Associate role based in Mississauga, ON. The Marketing Associate will support daily marketing activities, including promoting services…
Added 50 mins ago
Associate Director, Facilities Operations and Ancillary Services
University of Ottawa
Ottawa, ON
Full-time
…sustainable environment for students, researchers, teachers and…
Added 1 hour ago
PT Sales Associate-2
Tory Burch
Halton Hills, ON
Part-time
…in the United States with access to capital, education and…
Added 1 hour ago
PIA Client Service Associate
TD
Toronto, ON
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 1 hour ago
Customer Experience Associate - Cumberland Plaza, Saskatoon, SK (15 hours/week)
Scotiabank
Saskatoon, SK
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Panorama Place,Surrey, BC (15Hours/Week)
Scotiabank
Panorama, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Seasonal Associate
Sephora
ON · Markham, ON
$19.2 to $22.6 CAD / hour
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 1 hour ago
SALES ASSOCIATE
Bikini Village
Mont-Royal, QC
Full-time
Being part of a family-owned business committed to the community;
Added 1 hour ago
GARAGE - Seasonal Sales Associate - Pen Centre
Groupe Dynamite
St. Catharines, ON
Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
Associate Optometrist
Specsavers
Toronto, ON
Contract
Associate Optometrist – Changing lives through better sight
Added 1 hour ago
DYNAMITE - Operations Associate PT - Yorkdale Shopping Centre
Groupe Dynamite
Toronto, ON · North York, ON
Full-time
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…

CBI Health

Clinic Experience Associate - Antigonish, NS

Antigonish, NS, B2G 2C7, Canada

Job type: Full-time
Working hours: 25 hours per week
Posting language: English
Posted: Sep 25, 2026

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Original job description

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues. This role contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A CEA’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits (must maintain a minimum average of 25 hours per week to be eligible)
Flexible hours, which allow work-life balance and focus on quality of life

About Us

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca.

Inclusion Matters

We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.

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More about this job

Responsibilities

The Clinic Experience Associate manages the front-desk operations by welcoming clients, scheduling appointments, and ensuring an efficient clinic flow. They act as the primary point of contact to resolve client inquiries and provide administrative support to the clinical team.

Requirements

Successful candidates must possess strong communication and problem-solving skills with a natural ability to build rapport with clients. Proficiency in Microsoft Office and the ability to multitask in a fast-paced environment are essential for this role.

Skills

Customer service
Problem solving
Scheduling
Administrative support
Communication
Time management
Organizational skills
Attention to detail
Computer literacy
Microsoft Office
Interpersonal skills
Relationship building
Empathy
Active listening
Adaptability

Benefits

Continuous learning and skills development
Growth and leadership opportunities
Competitive compensation
Group health benefits
Dental benefits
Vision benefits
Flexible hours

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Healthcare
Administrative Support
Client Scheduling
Clinicmaster
Customer Service
Patient Care
Data Entry
Communication
Problem Solving
Microsoft Office
Interpersonal Skills
Operational Flow
Confidentiality
Health Information
Client Portal
Online Booking
Time Management
Relationship Building
Empathy

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