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Added 1 min ago
WW
Store Operations and Customer Experience Associate
Wheel Walkers
Toronto, ON · North York, ON
- Full-time
…real relationships across Toronto's healthcare and seniors community along the way, from local trade shows and conferences to specialty products built for the specific communities we…
Added 1 min ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
Rosemère, QC
Being part of a family-owned business committed to the community;
Added 15 mins ago
AD
Associate Dentist - 45% Production + Busy Rural Schedule
Alberta Dental Jobs
Cold Lake, AB
- Part-time
Tri-Town Dental in Cold Lake is actively hiring an Associate Dentist to join our growing, owner-operated dental clinic. This is a strong opportunity for a dentist who wants a busy schedule,…
Added 17 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · BC · West Vancouver Thrift Store
- Part-time
Added 17 mins ago
C
Associate Site Director (Onsite)
CNX
Chatham-Kent, ON · CAN Chatham
- Full-time
Join a world-class team in CAN Chatham, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a…
Added 17 mins ago
C
Associate Financial Advisor - Rouyn-Noranda
CIBC
Rouyn-Noranda, QC · Principale & Perreault
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 17 mins ago
C
Financial Associate CIBC Wood Gundy
CIBC
Toronto, ON
- Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 47 mins ago
F
Mail Processing Associate II
FIS
Canada
- Full-time
As a Mail Processing Associate II, you will play a critical role in supporting the daily management of physical and electronic securities correspondence, mail distribution, document…
Added 47 mins ago
FG
Securities Operations Associate II
FIS Global
Toronto, ON
- Full-time
- Other
As a Securities Operations Associate II, you will support the efficient execution, monitoring, and control of securities-related operational activities. You will analyze daily financial…
Added 1 hour ago
TB
Sales Associate-2
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
…in the United States with access to capital, education and…
Added 1 hour ago
S
Seasonal Associate
Sephora
Prince George, BC
- $19.85 to $24.8 CAD / hour
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 1 hour ago
MF
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
- Other
…currently accepting applications for the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to…
Added 1 hour ago
H
Substation CADD Technician
HDR
Calgary, AB · Vancouver, BC · Saskatoon, SK
- Full-time
…you could help make great things possible not only in your community, but around the…
Added 2 hours ago
AH
Associate Physician - Diagnostic Imaging
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Candidates must submit a current Curriculum Vitae and an AHS Clinical Assistant/Associate Physician Eligibility Pre‑Screen Letter with their application. Incomplete applications will not be…
Added 2 hours ago
AH
Associate Physician - Pediatric Neurology
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Candidates must submit a current Curriculum Vitae and an AHS Clinical Assistant/Associate Physician Eligibility Pre Screen Letter with their application. Incomplete applications will not be…
Added 2 hours ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Added 2 hours ago
S
Seasonal Associate
sephora.com
St. John's, NL
- $18 to $22.5 CAD / hour
- Full-time
At Sephora Canada, beauty is about feeling seen, valued, and empowered - individually and as a community. This holiday season, we’re looking for people who are excited to bring warmth,…
Added 2 hours ago
BH
Security Officer
BayCare Health System
St. Joseph's, NL · St Josephs, NL
- Full-time
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than…
Added 2 hours ago
SH
Diversity, Equity, Inclusion and Accessibility Associate - TFT
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…team, making a difference in the lives of our employees and the community we…
Added 2 hours ago
SH
Transport Service Associate
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
…team, making a difference in the lives of our employees and the community we…
Added 2 hours ago
RI
Lead Warehouse Associate
RXO, Inc.
Dartmouth, NS
- Full-time
As a Lead Warehouse Associate at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error-free. As part of our team, you’ll have…
Added 2 hours ago
RJ
Associate Financial Advisor/Financial Advisor
Raymond James
Vancouver, BC
- Full-time
Sophia Financial Group (sophiafinancial.ca) is an independent agency of Raymond James Ltd. We are seeking an Associate/ Financial Advisor to work in our west side Vancouver office. Our…
Added 2 hours ago
CL
Actuarial Analyst/Associate
Canada Life
Toronto, ON
- Full-time
This role may be filled at either the Actuarial Analyst or Actuarial Associate level. Placement will be determined based on the successful candidate's actuarial exam progress, experience,…
Added 2 hours ago
MF
District Sales Associate
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…currently accepting applications for the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to…
Added 2 hours ago
MF
District Sales Associate
Mackenzie Financial Corporation
Vancouver, BC
- Other
…currently accepting applications for the position of District Sales Associate. Reporting to the Manager, District Sales Associates, the successful candidate’s primary responsibility is to…

CBI Health

Part-time Clinic Experience Associate

AB, Canada
Calgary, AB, T3K 0S3, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Clinic Experience Associate – Calgary North, AB

This is a part-time position. Hours of work would be weekdays from 2pm - 6pm.

About Rehabilitation Services

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

About this opportunity

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through Clinicmaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly and with ease
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

Who you are

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

What CBI Health offers you

Continuous learning and skills development, including growth and leadership opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
Flexible hours, which allow work-life balance and focus on quality of life

About Us

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 16th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

Apply About employer

More about this job

Responsibilities

The Clinic Experience Associate is responsible for creating a welcoming environment, managing client scheduling, and providing administrative support to ensure effective clinic operations. They act as the primary point of contact for clients, addressing inquiries and resolving potential challenges to ensure a positive experience.

Requirements

The ideal candidate possesses strong communication and problem-solving skills with a natural ability to build rapport with clients. Proficiency in Microsoft Office and the ability to manage multiple tasks in a fast-paced environment are essential for success in this role.

Skills

Customer service
Problem solving
Scheduling
Communication
Time management
Organizational skills
Computer literacy
Microsoft Office
Interpersonal skills
Attention to detail
Active listening
Relationship building

Benefits

Continuous learning and skills development
Growth and leadership opportunities
Competitive compensation
Group health benefits
Dental benefits
Vision benefits

Visa sponsorship

Not detected in the job text

Keywords

Clinic Experience Associate
Healthcare
Rehabilitation Services
Clinicmaster
Client Portal
Administrative Support
Customer Service
Scheduling
Microsoft Office
Client Relations
Operational Flow
Problem Solving
Communication
Time Management
Healthcare Administration

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