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Added 4 mins ago
FI
Social Media Manager
Fourway Immigration Services Inc
Mississauga, ON
- Full-time
Role Description The Social Media Manager is a full-time, on-site role based in Mississauga, ON. This role is responsible for planning, creating, and publishing content across social media…
Added 4 mins ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 19 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
…marchandises. Travaillant dans un environnement rapide et orienté client, les titulaires doivent bien travailler en équipe pour maximiser l'efficacité et la sécurité, tout en démontrant une…
Added 19 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 19 mins ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks…
Added 19 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
…leur main-d’œuvre grâce à des technologies innovantes et à un service…
Added 19 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
…leur main-d’œuvre grâce à des technologies innovantes et à un service…
Added 19 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
Reporting to the Regional General Manager, the Service Manager is responsible for overseeing security operations across the Calgary region. This role ensures high service standards,…
Added 19 mins ago
Q
Service Representative (Warranty), serviceQ
Qualico
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Service, as the Service Representative (Warranty) you are responsible for addressing warranty service needs for homeowners, taking the initiative to complete…
Added 19 mins ago
T
Credit Analyst I
TD
Vancouver, BC
- Full-time
TD Wealth is focused on the delivery of legendary client experiences to Mass Affluent and High-Net Worth clients through an integrated team of professionals across Private Investment…
Added 34 mins ago
CC
Manager, Premium Services (Rogers Place)
Compass Canada
Edmonton, AB
- Full-time
Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet…
Added 49 mins ago
MS
Operations Supervisor (Afternoon Shift)
Metro Supply Chain
Elora, ON
- Full-time
Hold Team Members accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
Added 49 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 49 mins ago
MS
Operations Supervisor
Metro Supply Chain
Montreal, QC
- Full-time
Hold Team Leaders accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
Added 49 mins ago
LW
Compliance Officer
Leith Wheeler Investment Counsel Ltd. | Leith Wheeler Conseils en investissements
Vancouver, BC
- Full-time
We are seeking an experienced Compliance Officer to add to our compliance team in Vancouver or Toronto. You will be responsible for marketing and advertising reviews, portfolio monitoring,…
Added 49 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…
Added 49 mins ago
HP
Property Accountant
HighView Partners
North Vancouver, BC
- $70,000 to $90,000 CAD / year
- Full-time
Our client is an established property management company with a diverse portfolio of residential, commercial, retail, and mixed-use properties. With a strong focus on client service,…
Added 49 mins ago
B
Finance Manager
BGIS
Markham, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 49 mins ago
NH
Mental Health Counsellor - NH Scarborough
Nisa Helpline
Toronto, ON · Scarborough, ON
- Full-time
Provide weekly updates to the Home Manager for client progress.
Added 49 mins ago
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
As a Branch Manager, you're a collaborative sales leader with a genuine passion for the client experience and your team members. You're responsible for all our daily office operations.…
Added 1 hour ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads the delivery of integrated supply chain activities from planning and strategy development through…
Added 1 hour ago
A
Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
We're looking to fill an opening for Senior IT Internal Auditor to join our Internal Audit team.
Added 1 hour ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Part-time
The Senior Indigenous Cultural Advisor provides leadership and guidance to the Indigenous Cultural Advisor team by ensuring Indigenous perspectives, knowledge, and approaches to wellness…
Added 1 hour ago
CS
Store Manager - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
- Full-time
The Store Manager builds and develops a high-performing team, sets the service standard on the floor, and cultivates lasting client relationships that drive repeat business and local market…
Added 1 hour ago
N
Account Manager-EN
Noramco
Mississauga, ON
- Full-time
We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who…

CBI Home Health

Operations Supervisor

Brandon, MB, R7A 0M6, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 years of experience in a supervisor or leadership role in a service-focused organization
Posting language: English
Posted: Oct 27, 2026

Original job description

CBI Home Health is looking to hire an Operations Supervisor in Brandon, MB

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Here’s a closer look at our total rewards and benefits

Weekend premiums, travel pay and/or mileage reimbursement

Comprehensive benefits package including Group RRSP, extended medical and dental coverage

Employee Perks and Discount Programs through our partnership with Perkopolis

Employee and Family Assistance Program

Paid orientation, training and development with opportunities to grow your career

What you will do

The Operations Supervisor is responsible for supporting the Operations Manager in overall efficient operations of the community homes and SCS program. This may include coaching, performance management, scheduling and overall supervision of direct care providers. This role is responsible for creating a safe and secure home-like environment for supported individuals, families, and staff, ensuring policies and procedures are followed and licensing requirements are met.

Supervision and People Management  (50%)

        Create a high-performance culture, leading by example, through effective hiring, onboarding, performance management and mentoring/coaching of direct care providers
        Monitor staff schedules to ensure adequate staffing levels, continuity of care, and operational efficiency, where applicable
        Ensure adherence to policies and procedures as well as regional licensing requirements
        Manage the daily operation of assigned homes and provide direction to staff aligned with policies and procedures and standards of professional conduct
        Escalate issues/concerns to Operations Manager/Senior Management when required
        Assist in training and onboarding of direct care providers (and Team Lead in some regions) in collaboration with Clinical and Operations Managers as appropriate
        Ensure direct care providers are well aligned with the Key Accountabilities of their role and are meeting performance expectations, including execution (and creation where applicable) of recreation and activity plans
        Provide feedback and escalate any performance concerns to respective Operations Manager
        Complete probation and annual performance reviews
        Work in collaboration with Operations Manager, and Team Leads (if applicable), when there are challenging performance issues, engaging Human Resources for consultation and support as appropriate
        Monitor and track to ensure all mandatory and annual training requirements are complete and gaps addressed
        Report workplace injuries in reporting system and ensure the workplace injury report is forwarded to the appropriate Operations Manager

Effective Operations Management (30%)

        Supervise and provide direction to staff aligned with policies and procedures and standards of professional conduct
        Provide day-to-day operational supervision to ensure consistent home and program stability
        Participate in proactive workforce planning ensuring effective coverage across all service areas, where applicable
        Support with recruitment and onboarding of new staff – interviewing, training etc.
        Assist in ensuring that direct care providers are scheduled in the homes in accordance with the funding guidelines and Collective Bargaining Agreement –where applicable
        Collaborate with the Clinical team, Operations Managers to develop, and track monthly activity recreational plans
        Accountable for ensuring that home(s) are always well stocked with groceries, household, medical and home office supplies  
        Ensure cleanliness and maintenance of home
        Collaborate with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), Behaviour Support Plan (BSP) protocols
        Maintain supported individual and employee privacy in accordance with CBI Home Health policy and applicable provincial privacy legislation
        Support with monthly monitoring of supported individuals’ finances (e.g. expenditures, reimbursements, etc.) and escalate any discrepancies or concerns to the Operations Manager, or Operations Manager Lead as appropriate

Caseload Management and Reporting (20%)

        Assist Operations Managers to ensure accurate records of house petty cash and the supported individuals personal cash
        Assist with monitoring the supported individual’s finances (expenditures, reimbursements, may include reconciling the client’s personal funds at month end) and complete audits as per policy.
        Assist Operations Managers to ensure completion and submission of  recreation/activity summaries .
        Support with the tracking and completion of progress reports as outlined by respective funders
        Support the team in tracking and meeting KPI’s as developed by respective funders (where applicable)

What you will need to be successful

Minimum 2 years of experience in a supervisor or leadership role in a service-focused organization

Minimum 3-5 years of experience working directly with people with intellectual/developmental disabilities and/or mental health diagnosis and/or experience supporting vulnerable children/youth and adults that have experienced trauma

Previous experience in a Direct Support Specialist role is an asset

Demonstrated patient-centered focus with a commitment to providing quality care

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

#CBI-SCS

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More about this job

Responsibilities

The Operations Supervisor supports the Operations Manager in the efficient daily management of community homes and programs, including staff supervision and performance oversight. This role ensures a safe, secure environment for supported individuals while maintaining compliance with policies, procedures, and licensing requirements.

Requirements

Candidates must have at least 2 years of experience in a leadership role and 3-5 years of experience working with individuals with intellectual or developmental disabilities. A demonstrated commitment to patient-centered care and quality service delivery is essential for success in this position.

Skills

Operations management
Staff supervision
Performance management
Scheduling
Coaching
Mentoring
Recruitment
Onboarding
Crisis management
Policy compliance
Budget monitoring
Patient-centered care
Reporting
Conflict resolution
Team leadership

Benefits

Weekend premiums
Travel pay
Mileage reimbursement
Group RRSP
Extended medical coverage
Dental coverage
Employee perks and discount programs
Employee and family assistance program
Paid orientation
Paid training and development

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Community Homes
SCS Program
Direct Care Providers
Performance Management
Staff Scheduling
Workforce Planning
Licensing Requirements
Individual Support Plan
Plan of Care
Behaviour Support Plan
KPI Tracking
Auditing
Human Resources
Intellectual Disabilities
Developmental Disabilities
Mental Health
Trauma-informed care
Direct Support Specialist
Patient-centered focus

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