Find work in Canada.

569,100 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
FC
Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee benefits plus Health & Wellness Spending Account
Added 1 min ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee benefits plus Health & Wellness Spending Account
Added 1 min ago
TI
Sr. Calibration Technician
Transcat, Inc.
Burlington, ON
- Other
Elite interpersonal and customer service skills
Added 15 mins ago
A
Growth Marketing Specialist
Apertera
Toronto, ON
- Full-time
Employee Referral Program: Earn rewards for bringing amazing talent to our team.
Added 16 mins ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
…with employer-matching contributions - following 6 months of service, employee discount on UNFI products, mentorship program/developmental…
Added 16 mins ago
Receptionist - Gastroenterology
The Peterborough Clinic
Peterborough, ON
…gastroenterology clinic, ensuring patients receive exceptional service while supporting the physician(s) through efficient scheduling, coordination, and administrative support. The ideal…
Added 16 mins ago
Senior Portfolio Manager- EPMO
CAMH
Toronto, ON
Added 16 mins ago
Service Technician
Eastlink
Amherst, NS
Eastlink is currently seeking a Service Technician to join our team in Halifax, NS. The successful candidate is required to reside in or be willing to relocate to this management area.
Added 16 mins ago
NR
Part-time Receptionist
Northern Roads Auto Group
Kawartha Lakes, ON · Lindsay, Ontario
- Part-time
…position, you'll be required to provide a high level of customer service to our valued customers, be agile with many competing tasks and timelines and you'll require a keen eye for detail…
Added 16 mins ago
NS
Leading Garage Mechanic
Nova Scotia Power
Halifax, NS
- Full-time
You are proficient in mechanic’s skills and in completing service reports on all work performed including proper logging of these reports.
Added 31 mins ago
US
Dispatch Manager
Univar Solutions
Guelph, ON
- Full-time
Employee Resource Networks advocating for diversity, equity, and inclusion. Employer-matched defined contribution pension plan
Added 31 mins ago
AS
Configuration Management Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
Equivalent combinations of education, military service, aviation experience, or technical support experience will be considered.
Added 31 mins ago
AS
ILS Manager
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…where the aircraft will operate. As AirPro serves as the In-Service Support (ISS) Integrator for the CC295 Kingfisher fleet, the ILS Manager is accountable for the planning, integration,…
Added 31 mins ago
AS
Aircraft Maintenance Program & Reliability Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
Equivalent combinations of education, military service, aviation experience, or technical support experience will be considered.
Added 31 mins ago
PA
Sales Manager
PAL Airlines
Quebec, QC
- Full-time
…Canada. Offering scheduled flights, air charter and air cargo service, PAL Airlines has earned a global reputation for safety, service, and…
Added 31 mins ago
GO
Customer Service Representative
Government of New Brunswick
Fredericton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Fredericton team as a Customer Service Representative.
Added 31 mins ago
GO
Customer Service Representative
Government of New Brunswick
Burton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Burton team as a Customer Service Representative.
Added 45 mins ago
S
Registered Nurse (RN), Pediatric Intensive Care Unit (PICU) - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 45 mins ago
A
Sales Associate
Ardene
Nanaimo, BC
- $18.25 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 45 mins ago
S
Registered Nurse, Operating Room Surgical Suite - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 45 mins ago
I
Sales and Merchandising Co-worker
IKEA
Toronto, ON · Etobicoke, ON
- Part-time
- Contribute to sales growth by delivering excellent service and inspiring customers with relevant solutions.
Added 45 mins ago
MD
Financial Management Transformation Program Consultant - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 45 mins ago
MD
Spanish Language Translations Specialist - State Program Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 45 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…for vendor partners. The role ensures product availability, service level attainment, cost control, and operational efficiency while supporting business growth initiatives across the M&M…
Added 45 mins ago
Retail Sales Associate Part Time
Moores Clothing
Nanaimo, BC
Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day

CBI Home Health

Scheduling Coordinator – Calgary (Full-Time)

Calgary, AB, T2A 6R1, Canada

Salary: $38,025 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $38,025 per year
Job type: Full-time
Experience: Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Scheduling Coordinator - Care Access Representative - Calgary (Full-Time)

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Calgary.

Salary: $38,025 per year
Hours: Full-time, 40 hours per week
Location: On-site at our Calgary office
Start date: Paid orientation begins December 7, 2026
Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.

Your schedule

Our clients count on us every day of the year, so our scheduling team works across a 7-day operating window. By applying, you’re confirming you’re available to work:

Days: Monday to Sunday, including statutory holidays
Hours: Any shift between 6:00 AM and 10:00 PM
Flexibility: Occasionally starting or staying 1–2 hours outside your scheduled shift when needed

What you can count on

Full-time hours: 40 hours every week
2 days off each week (days are based on business needs)
A recurring schedule wherever possible
Schedules posted 4 weeks in advance, so you can plan your life around them
Advance notice if your schedule needs to change

Good to know before you apply

This role has rotating shifts rather than a fixed schedule, so open availability across the full operating hours is required
We’re only able to move forward with candidates who can consistently work within these hours
This is a fully on-site role, working alongside your team at our Calgary office

Orientation and training

Your paid orientation starts December 7, 2026. Training runs from December 7, 2026 to January 4, 2027, Monday to Friday, 8:00 AM – 5:00 PM. You’ll need to be available for the full training period. It’s a great chance to learn the role with dedicated support before you start your regular schedule.

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

Apply About employer

More about this job

Responsibilities

The Care Access Representative manages the scheduling of direct care staff within a high-volume contact center to ensure seamless client care. They handle inbound and outbound communications, maintain accurate scheduling databases, and resolve scheduling issues while adhering to organizational policies.

Requirements

Candidates must have at least a Grade 12 education and a minimum of 2 years of experience in customer service, scheduling, or coordination. Proficiency in Microsoft Office, scheduling software, and strong multitasking abilities are required for this on-site role.

Skills

Scheduling
Customer service
Data entry
Problem-solving
Multitasking
Communication
Telephone etiquette
Time management
Organizational skills
Microsoft Office Suite
AlayaCare
Medical terminology
Medical administration
Contact center operations

Benefits

Reward and recognition programs
Earned-wage access
Comprehensive benefit packages
Employee discount and perk offerings
Employee assistance program
Paid orientation
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Coordinator
Care Access Representative
Contact Center
Healthcare
AlayaCare
Microsoft Office
Data Entry
Customer Service
Scheduling Software
Medical Terminology
Medical Administration
KPI Achievement
Quality Assurance
Client Care
Staff Coordination
Administrative Support

Report this job