Find work in Canada.

566,535 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 11 mins ago
AC
Executive Assistant
Aston Carter
North Vancouver, BC
- Full-time
Use Microsoft Excel and other Microsoft 365 tools to create, update, and analyze spreadsheets, presentations, and reports.
Added 11 mins ago
CO
Planning Technician (Full Time)
City of Chilliwack
Chilliwack, BC
- Full-time
Excellent computer skills with proficiency in Microsoft Office, and knowledge of land or property tracking software;
Added 11 mins ago
M
Manager, Aseptic Compounding
McKesson
Calgary, AB
- Full-time
Experience with Kroll pharmacy software and Microsoft Office applications.
Added 25 mins ago
WP
Property Management Administrator
WestUrban Properties Management
Campbell River, BC
- Part-time
Strong computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook), with confidence learning new technology and business specific software.
Added 25 mins ago
RB
Administrative Assistant
Royal Bank of Canada
Vernon, BC
- Full-time
Added 25 mins ago
EC
Strategic Development Program Trainee
EMCO Corporation
Surrey, BC
- Full-time
Added 41 mins ago
BT
SharePoint .NET Developer
BULL TECHNICAL SERVICES LIMITED
Montreal, QC
- Full-time
Integrate SharePoint Online, Microsoft 365, and Microsoft Graph APIs using secure Azure AD authentication.
Added 1 hour ago
LI
Project Manager/Leader Senior
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Proficiency in Microsoft Office (Word, Excel, Outlook) and Microsoft Project
Added 1 hour ago
EP
Industrial Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
Proficiency with Microsoft Office applications, including Word and Excel
Added 1 hour ago
M
Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
Advanced Microsoft Excel skills, including PivotTables, Power Query, data modelling, and complex formulas.
Added 1 hour ago
TT
Database Developer
Torus Talent
Langley (District), BC · Langley, BC
- $80,000 to $100,000 CAD / year
- Full-time
…demanding industrial environments. They are seeking a Database Developer to support the continued development, reliability, and evolution of a product…
Added 1 hour ago
AA
Aircraft Technical Sales Specialist
Aeropol Aviation Services
Mississauga, ON
- Full-time
Proficiency with Microsoft Office programs is a requirement.
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saint John, NB
- Full-time
Added 1 hour ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word, and confidence using technology and business systems.
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
Ability to use Microsoft Office (Word, Excel, PowerPoint) and an iPad
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
Ability to use Microsoft Office (Word, Excel, PowerPoint) and an iPad
Added 1 hour ago
M
Software Engineer
Microsoft
Vancouver, BC
- Full-time
Microsoft is a company where passionate innovators come together to collaborate, envision what’s possible, and take their careers further. In a cloud-enabled world, the possibilities for…
Added 1 hour ago
M
Cloud Solution Architect / Cloud + AI Platform Full-time LOA backfill
Microsoft
Toronto, ON
- Full-time
…value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution,…
Added 1 hour ago
M
Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and…
Added 2 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
Deep, current expertise administering Windows Server, Active Directory / Entra ID, Microsoft 365, and Azure, including Group Policy, DNS, DHCP, and identity and access management.
Added 2 hours ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word, and confidence using technology and business systems.
Added 2 hours ago
PC
Campus Talent Acquisition, Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Advanced technical skills, including proficiency in Excel and the Microsoft Office Suite, with an interest in leveraging systems, AI, and automation tools to drive efficiency and improve…
Added 2 hours ago
ML
FSQA Coordinator - Contract
Maple Leaf Foods Inc
Oakville, ON
- $47,000 to $69,000 CAD / year
- Contract
Added 2 hours ago
BH
Change Management Advisor
BC Housing
Burnaby, BC
- Full-time

CBI Home Health

Scheduling Coordinator – Ottawa (Full-Time)

Ottawa, ON, K1H 8K2, Canada

Salary: $39,000 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $39,000 per year
Job type: Full-time
Experience: Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Scheduling Coordinator - Care Access Representative - Ottawa (Full-Time)

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Ottawa.

Salary: $39,000 per year
Hours: Full-time, 40 hours per week
Location: On-site at our Ottawa office
Start date: Paid orientation begins December 7, 2026
Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.

Your schedule

Our clients count on us every day of the year, so our scheduling team works across a 7-day operating window. By applying, you’re confirming you’re available to work:

Days: Monday to Sunday, including statutory holidays
Hours: Any shift between 6:00 AM and 10:00 PM
Flexibility: Occasionally starting or staying 1–2 hours outside your scheduled shift when needed

What you can count on

Full-time hours: 40 hours every week
2 days off each week (days are based on business needs)
A recurring schedule wherever possible
Schedules posted 4 weeks in advance, so you can plan your life around them
Advance notice if your schedule needs to change

Good to know before you apply

This role has rotating shifts rather than a fixed schedule, so open availability across the full operating hours is required
We’re only able to move forward with candidates who can consistently work within these hours
This is a fully on-site role, working alongside your team at our Ottawa office

Orientation and training

Your paid orientation starts December 7, 2026. Training runs from December 7, 2026 to January 4, 2027, Monday to Friday, 8:00 AM – 5:00 PM. You’ll need to be available for the full training period. It’s a great chance to learn the role with dedicated support before you start your regular schedule.

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

#HHWCLD #CBI-CS

Apply About employer

More about this job

Responsibilities

The Care Access Representative manages the scheduling of direct care staff within a high-volume contact center to ensure seamless service delivery. They handle inbound and outbound communications, maintain accurate scheduling databases, and resolve issues to ensure continuity of care.

Requirements

Candidates must have at least 2 years of experience in customer service or scheduling and a minimum Grade 12 education. Proficiency in Microsoft Office and scheduling software is required, along with the ability to work rotating shifts in an office environment.

Skills

Scheduling
Customer service
Data entry
Problem-solving
Multitasking
Communication
Telephone etiquette
Time management
Organizational skills
Microsoft Office Suite
AlayaCare
Medical terminology

Benefits

Reward and recognition programs
Earned-wage access
Comprehensive benefit packages
Employee discount and perk offerings
Employee assistance program
Paid orientation
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Coordinator
Care Access Representative
Home Health
Contact Center
Personal Support Workers
Health Care Aides
Nurses
AlayaCare
Microsoft Office
Data Management
KPI Achievement
Medical Administration
Healthcare Scheduling
Customer Service
Coordination
Scheduling Software
Administrative
Community Services

Report this job