Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
IG
Bulletproof and Retrofitted Motor Vehicle Assembly Coordinator (NOC 92020)
INKAS® Group
Toronto, ON · North York, ON
- Internship
…for providing a high-level assistance, project management and administrative support for armored tactical, passenger protective, special, and custom bulletproof vehicles assembly projects…
Added just now
E
Agent·e de promotion et de communication
Engagés
Montréal-Ouest, QC
- Full-time
Added just now
AU
Dispatcher
Allied Universal
Calgary, AB
- $20 CAD / hour
- Full-time
Must be able and willing to work 12-hour rotating shifts, including days, nights, weekends, and statutory/religious holidays
Added just now
DG
Accounts Payable Clerk
Deveraux Group of Companies
Calgary, AB
- Full-time
Added just now
SA
Mental Health Counselor
St. Andrew's School
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
…the director of health services, and participating in regular administrative…
Added just now
GF
Credit Administrator
GM Financial
Toronto, ON
- Full-time
…the credit approval process by providing timely and accurate administrative support for consumer and commercial applications. This role reviews financial and credit documentation, conducts…
Added just now
DU
Accounts Payable Clerk
Dalhousie University
Halifax, NS
- Full-time
Added just now
IC
Senior Programme Associate
International Civil Aviation Organization
Montreal, QC
- Full-time
The incumbent of the position reports to the Technical Officer ICAO TRIP and works independently to provide administrative services, programme coordination, and management support, prepare…
Added just now
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Added just now
K
Payroll Specialist
Kinectrics
Toronto, ON
- Full-time
Added just now
UO
Resource Sharing Assistant I
University of Victoria
Victoria, BC
- Full-time
Added just now
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
…and retention goals, the Residence Admissions Clerk performs administrative, customer service duties related to student room assignments to support maximizing student occupancy and revenue…
Added just now
CI
Cartus - International Relocation Consultant II - Canada
Compass International Holdings
Canada
- Full-time
Added just now
CS
Human Resources Assistant (12-month Contract)
Condor Security Inc.
Toronto, ON
- Full-time
The HR Assistant provides administrative and operational support to the Human Resources Department in managing day-to-day HR activities across the employee lifecycle. This role assists with…
Added just now
K
Warehouse Supervisor
Kuehne+Nagel
Mississauga, ON
- $65,000 to $90,000 CAD / year
- Full-time
…returns/damaged goods, maintenance, value-added activities, and administrative functions to ensure customer requirements are met efficiently and cost-effectively, while keeping teams…
Added just now
AC
HR Specialist
AVI-SPL Canada
Montreal, QC
- Full-time
Provide comprehensive administrative support across all areas of human resources.
Added just now
A
Billing and Collections Specialist
Altis
Vancouver, BC · Greater Vancouver Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
Added just now
CO
Linear Infrastructure Services Maintenance Officer
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Must have experience dealing with the general public
Added just now
R
Community Associate
Regus
Calgary, AB
- Full-time
…within your centre, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their…
Added just now
SP
Field Ministry Administrator
Samaritan's Purse Canada
Calgary, AB
- Full-time
Do you have a passion for administrative excellence and a desire to use your organizational skills to support meaningful ministry? Are you motivated to be part of an organization dedicated…
Added 1 min ago
VC
Mental Health and Substance Use (MHSU) Support Worker
Vancouver Coastal Health
Sechelt, BC
- $33.49 to $35.31 CAD / hour
- Other
Added 1 min ago
LL
Logistics Associate
Lineage Logistics
Edmonton, AB
- Full-time
Added 1 min ago
LL
Traffic Clerk
Lineage Logistics
New Westminster, BC · Delta, British Columbia
- Full-time
Added 15 mins ago
RM
Ward Clerk
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Added 15 mins ago
PL
Guest Service Agent
Pomeroy Lodging
Kananaskis, AB
- Full-time
Ability to sit for extended periods while operating the switchboard and completing administrative tasks.

CBI Home Health

Scheduling Coordinator – Peterborough (Full-Time)

Peterborough, ON, K9J 5Y3, Canada

Salary: $39,000 per year · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: Salary: $39,000 per year
Job type: Full-time
Experience: Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Scheduling Coordinator - Care Access Representative - Peterborough (Full-Time)

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Peterborough.

Salary: $39,000 per year
Hours: Full-time, 40 hours per week
Location: On-site at our Peterborough office
Start date: Paid orientation begins December 7, 2026
Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.

Your schedule

Our clients count on us every day of the year, so our scheduling team works across a 7-day operating window. By applying, you’re confirming you’re available to work:

Days: Monday to Sunday, including statutory holidays
Hours: Any shift between 6:00 AM and 10:00 PM
Flexibility: Occasionally starting or staying 1–2 hours outside your scheduled shift when needed

What you can count on

Full-time hours: 40 hours every week
2 days off each week (days are based on business needs)
A recurring schedule wherever possible
Schedules posted 4 weeks in advance, so you can plan your life around them
Advance notice if your schedule needs to change

Good to know before you apply

This role has rotating shifts rather than a fixed schedule, so open availability across the full operating hours is required
We’re only able to move forward with candidates who can consistently work within these hours
This is a fully on-site role, working alongside your team at our Peterborough office

Orientation and training

Your paid orientation starts December 7, 2026. Training runs from December 7, 2026 to January 4, 2027, Monday to Friday, 8:00 AM – 5:00 PM. You’ll need to be available for the full training period. It’s a great chance to learn the role with dedicated support before you start your regular schedule.

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Care Access Representative manages the scheduling of direct care staff within a high-volume contact center to ensure seamless client care. They handle inbound and outbound communications, maintain accurate scheduling databases, and resolve scheduling issues while ensuring compliance with organizational policies.

Requirements

Candidates must have a minimum Grade 12 education and at least 2 years of experience in customer service, scheduling, or coordination. Proficiency in Microsoft Office and scheduling software is required, along with the ability to work rotating shifts in an on-site office environment.

Skills

Scheduling
Customer service
Data entry
Communication
Problem-solving
Multitasking
Time management
Microsoft Office Suite
AlayaCare
Telephone etiquette
Medical terminology
Organizational skills
Attention to detail
Computer literacy

Benefits

Reward and recognition programs
Earned-wage access
Comprehensive benefit packages
Employee discount and perk offerings
Employee assistance program
Paid orientation
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Coordinator
Care Access Representative
Home Health
Contact Center
Personal Support Workers
Nurses
Health Care Aides
AlayaCare
Microsoft Office
Data Management
KPI Achievement
Client Relations
Medical Administration
Scheduling Software
Healthcare Scheduling
Administrative Support

Report this job

Work requirements

Jobs in Canada