Jobs in Toronto, ON and nearby

Jobs within 25 km of Toronto, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

52,106 listings · 7,325 employers Counted Sep 18, 2026. How we count

About these jobs

Employers hiring include RBC (730 listings), Scotiabank (682 listings), Royal Bank of Canada (570 listings).

Common roles: Software engineer, Project manager, Retail sales associate.

7,680 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / year	85,000.00	4,790
CAD / hour	24.00	2,059
USD / year	110,000.00	399
USD / hour	20.00	143
GBP / hour	35.00	14
CAD / week	2,346.20	13
CAD / month	5,500.00	12

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 30% hybrid, 69% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Toronto, ON and nearby

Within 25 km

Save this search

Added 3 hours ago
Retail Store Associate Full Time Winners - Etobicoke
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
Full-time
Added 3 hours ago
Retail Store Associate Temporary Part Time Winners -Markham
TJX Canada – Winners, Marshalls, HomeSense
Markham, ON
Part-time
Added 3 hours ago
Wealth Digital Enablement Trainer
Richardson Wealth Ltd
Toronto, ON
Added 3 hours ago
Customer Success Manager, Ontario
United Services Group
Toronto, ON
Added 3 hours ago
Internal Auditor
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
Added 3 hours ago
Retail Sales Associate
Fire & Flower Inc.
Toronto, ON
Added 3 hours ago
Building Operator - Toronto
Groupe Mach
Mississauga, ON
Added 3 hours ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
Added 3 hours ago
Assistant Lead Hand – Shipping, Receiving & Inventory Control
Price Industries Limited
Vaughan, ON
Added 3 hours ago
Senior Operational Excellence Consultant (Contract)
Richardson Wealth Ltd
Toronto, ON
Added 3 hours ago
Small Engine Mechanic - GTA/Brampton - Cleaning Industry
United Services Group
Mississauga, ON · Toronto, ON
Added 3 hours ago
Janitorial Overnight Supervisor
United Services Group
Mississauga, ON · Toronto, ON
Added 3 hours ago
Master Control Operator (6-Month Contract)
Blue Ant Media Inc.
Toronto, ON
Added 4 hours ago
ASSOCIATE BUYER
Northern Reflections Ltd
Toronto, ON
$45,000 to $55,000 CAD / year
Full-time
Added 4 hours ago
SR. MICROSOFT DYNAMIS NAV BC DEVELOPER
Northern Reflections Ltd
Toronto, ON
Full-time
Added 4 hours ago
Senior Accounts Payable Specialist
Northern Reflections Ltd
Toronto, ON
Full-time
Added 4 hours ago
Intermediate Electrical Engineer
Stantec
Markham, ON
Full-time
Added 4 hours ago
RGI Housing and Administrative Coordinator
Youth Without Shelter
Toronto, ON
Up to $55,000 CAD / year
Full-time
Added 4 hours ago
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
$50,000 to $55,000 CAD / year
Full-time
Added 4 hours ago
Property Administrator- 8 Months Contract
Park Property Management
Mississauga, ON
$40,000 to $46,000 CAD / year
Contract
Added 4 hours ago
Lead Software Engineer
RBC
Toronto, ON
Full-time
Added 4 hours ago
Lead IT Scrum Master, AI Initiatives
RBC
Toronto, ON
Full-time
Added 4 hours ago
Senior Software Developer - SQL/Python
RBC
Toronto, ON
Full-time
Added 4 hours ago
Senior Application Support Analyst
RBC
Toronto, ON
Full-time
Added 4 hours ago
Director, Audit & Regulatory Liaison
RBC
Toronto, ON
Full-time

CBI Home Health

Workforce Management Analyst

Winnipeg, MB, R2M 4A5, Canada
Calgary, AB, T2A 6R1, Canada
Toronto, ON, M2N 6N5, Canada

Pay: Salary Pay Range: The salary range for this position is $45,000k - $55,000K
Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Workforce Management Analyst will optimize staffing and scheduling for the Contact Centre by forecasting call volumes and analyzing performance metrics. They will collaborate with leadership to identify process improvements and ensure service level goals are met through data-driven insights.

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least 3 years of experience in workforce management within a contact center. Proficiency in Excel, Access, and SQL is required, along with strong analytical and organizational skills.

Experience

2 to 5 years

Education

bachelor degree

Working hours

40 hours per week

Work arrangement

On-site

Skills

Workforce management
Forecasting
Scheduling
Data analysis
Excel
Access
SQL
Reporting
Performance metrics
Communication
Problem-solving
Organizational skills
Contact center operations
Staffing optimization
KPI development

Benefits

Reward and recognition programs
Earned-wage access
Comprehensive benefit packages
Employee discount and perk offerings
Employee assistance program
Paid orientation
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Contact Centre
Forecasting
Scheduling
Excel
Access
SQL
Data Analysis
KPIs
Staffing
Reporting
Service Levels
Productivity
Performance Metrics
Business Intelligence
Workforce Business Director
Healthcare
Administrative

Original job description

Workforce Management Analyst

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a Workforce Management Analyst in Toronto, Calgary or Winnipeg.

Salary Pay Range: The salary range for this position is $45,000k - $55,000K

Vacancy Disclosure: This job posting is for new vacancies.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

What you will do

We are seeking a Workforce Analyst for the Care Access Team Contact Centre to optimize staffing, scheduling, and real-time adjustments based on call volumes and performance metrics. Reporting to the Workforce Business Director, you'll collaborate with the Management team to identify and act on opportunities to improve performance and meet service level goals.

KEY RESPONSIBILITIES/TIME ALLOCATION

Workload Analysis, Scheduling & Reporting

- Forecast call volumes and staffing needs, considering factors like holidays, new hires, and special events.
- Analyze team-specific trends and contribute to scheduling for optimal service levels.
- Create, update, and maintain shift schedules, including handling open shifts and new hire onboarding schedules.
- Develop and apply scheduling strategies to manage over/under staffing.
- Provide daily, weekly, and monthly performance reports, comparing actual results to forecasts.
- Design and update reports on service levels, adherence, and productivity.
- Identify process improvement opportunities based on data trends.

Team Collaboration

Facilitate communication with the Contact Centre Leadership team to share data and improve service delivery.
Contribute to the development of business KPIs and actionable insights.
Participate in regular leadership meetings and process improvement initiatives.

QUALIFICATIONS

Bachelor’s degree in business, Mathematics, Statistics, or related field (or equivalent experience).
3+ years of experience in Workforce Management, reporting, and staffing in a contact center.
Strong proficiency in Excel, Access, SQL and analytics tools.
Experience with contact center forecasting, scheduling, and real-time analysis.
Knowledge of WFM framework concepts.

SKILLS

Excellent communication, listening, and organizational skills.
Strong analytical and problem-solving abilities.
Ability to prioritize tasks and work independently.
Detail-oriented, adaptable, and collaborative.

This is a full-time role, from office Monday - Friday (8:30am-4:30pm) with the flexibility to work extended hours as needed. *Some evenings and weekends as required. *

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

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