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XI
Director, Network Development & Operations
Xplore Inc.
Cornwall, ON
- Full-time
…scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring uncompromising reliability, security, and performance from the core to…
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GH
Event Manager
Graydon Hall Manor
Toronto, ON
- Contract
…each booking to uphold our exceptional standards. While event management is the primary focus, this role also supports sales by conducting venue tours and assisting the sales team as…
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I
Senior Consultant - Oracle Field Service Cloud
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Knowledge and experience of implementing Work Order Management and Scheduling, Routing and Capacity Planning, Resource Management and Forecasting, Dispatch Console and Work Assignment, and…
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BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
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XI
Director, Network Development & Operations
Xplore Inc.
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- Full-time
…scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring uncompromising reliability, security, and performance from the core to…
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XI
Director, Network Development & Operations
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…scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring uncompromising reliability, security, and performance from the core to…
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Director, Network Development & Operations
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- Full-time
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TO
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Fleet Advisor/ Conseiller·ère de flotte
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I
Senior Consultant - IFS Cloud FSM Functional
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Mississauga, ON
- $92,740 to $105,007 CAD / year
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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades…
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XI
Director, Network Development & Operations
Xplore Inc.
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- Full-time
…scalable production network, delivering Core & Transport Network Services at a Tier-1 Telco Gold Standard and ensuring uncompromising reliability, security, and performance from the core to…
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RS
Operations Coordinator
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- Full-time
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BT
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- Full-time
Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative…
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B
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Toronto, ON
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Added 30 mins ago
I
Senior Consultant - Oracle RMCS and Financials Cloud
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Mississauga, ON
- $92,740 to $105,007 CAD / year
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Added 46 mins ago
Supply Chain Systems and Optimization Manager
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Mississauga, ON
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CM
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(CAN) Pharmacy Assistant
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Store Associate
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London - 310T Truck & Coach Technician (Truck Mechanic)
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TS
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CBRE

Service Delivery Leader (SDL)

Vancouver, BC, Canada

This is a 35 hour per week position and the rate of pay for this role is $47.72/hour. · Full-time

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Job details

Pay: This is a 35 hour per week position and the rate of pay for this role is $47.72/hour.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: More than 3 years up to five years job-related experience.
Working hours: 35 hour per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Primary Function

The Service Delivery Leader (SDL) organizes and leads projects of less than $50,000 (with some exceptions) from inception to completion. The SDL is accountable for defining the project’s scope, completing the work within predetermined timelines, and ensuring the budget targets are met.

In collaboration with various stakeholders the SDL will be responsible to ensure that the project’s outcome meets the desired objectives. They will function as the central point of contact for all project-related communications. They will be responsible for the creation and the execution of a detailed work plan, identifying the sequence of events required, managing and organizing the resources required, and providing on-going monitoring/managing for multiple projects concurrently. The SDL will evaluate and review projects throughout the project’s life-cycle, making revisions to the project plan as needed, confirming the work is completed satisfactorily, and ensuring that the necessary measures are taken to execute the work safely.

Job Duties and Tasks: 

Plans and oversees the end-to-end delivery of assigned projects. At this level, projects managed are typically of low to moderate complexity, risk and exposure. In collaboration with project stakeholders, defines project scope, deliverables, risks and requirements in accordance with applicable Customer Standards.

Establishes and maintains working relationships and communications with Clients and service providers; organizes start- up/ongoing status meetings with all project stakeholders; develops an understanding of the operation of Client programs/needs.

Implements projects requested via work orders and through approved project plans; generates/prepares Request for Services, Request for Quotations, and all necessary project documentation.

Reviews vendor/contactor value for cost through receipt of quotes/bids and prepares requests for Purchase Orders; assists vendors/contractors in understanding CBRE processes such as security clearance requirements and Client protocols; inspects contractors' work to ensure compliance and performance; signs off and certifies completion; ensure deficiencies are completed as required.

Validates payment of project-related invoices to ensure costs align with Approved Budgets; manages costs within approved budget via change orders, Supplemental Request for Services.

Manages and maintains project schedules to ensure timely completion of projects; provides monthly, annual and year-end project forecasts as required; provides input on 5-year project planning.

Responsible for resolving project-specific issues, managing Client expectations, and ensuring Client satisfaction.

Assists in development and training of SDLs (through project delivery handbook, Team meetings etc…) and participates in personal development and mandatory training.

Adheres to all safety policies and procedures; responsible for documenting asbestos, mold other hazards as and when encountered; complies with all regulatory, environmental and health and safety requirements.

Other duties as assigned.

Decision Making Capacity

Establish contact with clients and display tact in dealing with confidential information.

Recommend actions that display sound judgement and have both the client’s and businesses best interests in mind.

The successful candidate will be required to attain and maintain a valid and active RCMP Enhanced Security Clearance (ERSC). Please note, a condition for attaining an Enhanced Reliability Security (ERS) clearance includes the condition that applicants must have lived in Canada a minimum of five years to apply for ERS.

Qualifications

Community college diploma or equivalent training (e.g. RPA, CET).

More than 3 years up to five years job-related experience.

Knowledge & Skills

Possess or working towards Project Management Professional (PMP) qualifications and/ or an understanding of basic construction principles or equivalent experience.

Three to five years of project management work experience.

Excellent interpersonal and strong customer-oriented skills.

Excellent oral and written communication skills.

Ability to multitask several projects including competing deadlines.

Analytical and problem-solving skills to mitigate and manage project risks.

Ability to work independently as well as within a team environment.

Ability to deliver projects on-time, on-budget, within specifications, and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.

Ability to influence, persuade and negotiate to achieve desired outcomes.

Must be able to develop and maintain relationships with all project stakeholders.

Good working knowledge of industry best practices as well as the ability to continuously innovate in order to optimize project delivery and deliver value to the client.

Computer proficiency with recognized database, e-mail and word processing applications in particular along with the ability to quickly learn new applications.

Licenses And/or Professional Accreditation

Valid driver’s license.

Enhanced RCMP clearance may be required.

One or more of the following is considered an asset:

Project Management Institute Accreditation, complete certificate or in progress.

LEED certification, complete certificate or in progress

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

This is a unionized role with the BCGEU governed by a Collective Bargaining Agreement. This is a 35 hour per week position and the rate of pay for this role is $47.72/hour. This position is eligible for participation in the Public Service Pension Plan and Extended Health and Dental benefits after 6 months of service.

Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.)

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More about this job

Responsibilities

Leads multiple low- to moderate-complexity projects from initiation through completion, managing scope, schedules, budgets, resources, vendors, and project documentation. Coordinates with clients and stakeholders, monitors quality and safety compliance, resolves project issues, and ensures satisfactory delivery and client outcomes.

Requirements

Requires a community college diploma or equivalent training and three to five years of project management experience, with knowledge of project management or construction principles. Candidates should have strong communication, organizational, analytical, and stakeholder-management skills; a valid driver's license is required, and an active RCMP Enhanced Security Clearance is required, subject to eligibility.

Skills

Project Management
Project Planning
Budget Management
Schedule Management
Risk Management
Stakeholder Communication
Vendor Management
Contractor Oversight
Cost Analysis
Problem-Solving
Negotiation
Multitasking
Construction Principles
Health And Safety Compliance
Written And Oral Communication

Benefits

Public Service Pension Plan
Extended Health Benefits
Dental Benefits

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Project Management Professional (PMP)
Construction Principles
Project Scope
Project Deliverables
Project Risk Management
Project Planning
Work Orders
Request For Services
Request For Quotations
Purchase Orders
Vendor Management
Contractor Inspection
Budget Forecasting
Change Orders
Client Standards
Project Scheduling
Five-Year Project Planning
Asbestos
Mold
Health And Safety
Environmental Compliance
Regulatory Compliance
RCMP Enhanced Security Clearance
LEED Certification
Database Applications
Email Applications
Word Processing Applications
Commercial Real Estate

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