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CBRE

Workplace Experience Coordinator

Ottawa, ON, Canada

The salary range being offered for the Workplace Experience Coordinator is between $20-$23 per hour. · Full-time

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Job details

Pay: The salary range being offered for the Workplace Experience Coordinator is between $20-$23 per hour.
Job type: Full-time
Apply by: Nov 7, 2026
Experience: High School Diploma or GED with up to 2 years of job-related experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

About The Role

At CBRE, we believe exceptional workplace experiences start with exceptional people. As a Workplace Experience Coordinator, you'll be at the heart of creating a welcoming, professional, and engaging environment for employees, clients, and visitors. Serving as the face of our client's workplace, you'll play a key role in delivering outstanding service, fostering meaningful connections, and helping ensure every interaction leaves a lasting positive impression.

This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment and enjoys variety in their day. From coordinating workplace services and supporting employee onboarding to organizing memorable events and enhancing the overall employee experience, you'll have a direct impact on the culture and success of the workplace. If you're passionate about hospitality, relationship-building, and creating exceptional experiences, we'd love to hear from you.

What You’ll Do

First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need

High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
A strong knowledge of both English and French is required, as this role involves regular communication in both languages with clients and staff located across all Canadian provinces and the United States.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values In Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.

This position involves technologies regulated by the Canadian government’s Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance, candidates must be Canadian citizens or permanent residents of Canada, have resided in Canada for a minimum of five consecutive years, and meet all other program requirements. Job offers will be conditional upon candidates undergoing a successful security screening per the Controlled Goods Regulations and the Contract Security Program.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range being offered for the Workplace Experience Coordinator is between $20-$23 per hour. The compensation that is provided to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: Group Retirement Program, Medical, Dental and Vision coverage, Life Insurance and more.

Equal Employment Opportunity Statement: CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.)

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More about this job

Responsibilities

Serve as the first point of contact for employees, clients, and visitors, providing welcoming and professional service while following security procedures. Coordinate workplace services, onboarding, vendors, maintenance requests, and on-site events, and respond to inquiries or complaints.

Requirements

A high school diploma or GED and up to two years of job-related experience are required, along with working knowledge of Microsoft Office and strong organizational skills. The role requires strong English and French communication skills and the ability to follow established routines and work standards.

Skills

Customer Service
Hospitality
Communication
Organization
Relationship Building
Event Coordination
Visitor Reception
Security Protocols
Employee Onboarding
Vendor Coordination
Microsoft Office
Presentation Skills
Problem Solving
English Language
French Language

Benefits

Group Retirement Program
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Customer Service
Hospitality
Visitor Reception
Visitor Passes
Parking Passes
Security Protocols
Emergency Procedures
Workplace Services
Employee Onboarding
Mail Services
Office Supplies
Event Coordination
Event Setup
Vendor Coordination
Maintenance Work Orders
Janitorial Services
Microsoft Office
Word
Excel
Outlook
Presentations
English
French
Commercial Real Estate

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