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Added 22 mins ago
iOS Senior Developer - OTT Team (French Services) (Telework/Hybrid)
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Montreal, QC
Full-time
Every day, you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of…
Added 22 mins ago
Senior Digital Producer - CBC Entertainment - Eurovision Song Contest - Designated
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Added 52 mins ago
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Scarborough Bluffs Park, ON
$29.59 to $34.45 CAD / hour
Part-time
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Added 4 hours ago
Live-In Treatment Child & Youth Practitioner
Strides Toronto
Scarborough Bluffs Park, ON
$29.59 to $34.45 CAD / hour
Contract
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CCI- Computer Consultants International, Inc.

Systems Admin - Senior | Must-Have: Siebel CRM Admin, Oracle DB, EAI/REST | Eval: Technical (40%), Knowledge (25%), Comm (25%), OPS (10%)

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 25, 2026
Experience: Minimum 7+ years of experience supporting, administering, and maintaining Oracle Siebel CRM environments in large enterprise organizations.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Title

Systems Administrator/Operations Support Specialist - Senior

Description

Responsibilities

Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.

Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.

Upkeep, configure, install and support the clients’ network and coordinate the various systems.

General Skills

Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations

Experience with one or more operating systems Experience with one or more hardware platforms

Experience with information retrieval packages Experience with one or more communications protocols

Experience with middleware and gateways (i.e. Siebel CRM, Oracle databases, ADOBE LiveCycle)

Experience with integration technologies such as RESTAPI

Experience with scripting such as Python, Powershell, Batch

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills

A team player with a track record for meeting deadlines

Desirable Skills Experience with distributed and networked systems Awareness of emerging IT trends

Experience in one or more programming languages Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location

Skills

Experience and Skill Set Requirements

Skills (40%):

Minimum 7+ years of experience supporting, administering, and maintaining Oracle Siebel CRM environments in large enterprise organizations.

Demonstrated experience with Siebel Server administration, including installation, configuration, patching, upgrades, and environment maintenance.

Extensive experience managing multi-tier Siebel environments (Development, Test, UAT, Production) and supporting high-availability architectures.

Experience troubleshooting Siebel performance issues, server bottlenecks, component failures, enterprise synchronization issues, and application outages.

Proven experience administering Siebel Gateway, Siebel Enterprise Server, Siebel Web Server Extension (SWSE), and related infrastructure components.

Experience performing Siebel migrations, deployments, repository management, and release management activities.

Experience monitoring application health, capacity planning, log analysis, and implementing proactive maintenance procedures.

Knowledge (25%):

Working experience with Oracle databases, including performance monitoring, SQL troubleshooting, and coordination with database administrators.

Experience supporting integrations between Siebel CRM and external systems using web services, EAI, REST/SOAP services, and middleware platforms.

Knowledge of ITIL-based service management processes, incident management, problem management, change management, and operational support.

Experience developing and maintaining operational procedures, technical documentation, architecture diagrams, and support runbooks.

Hands-on experience with Siebel Tools, repository development, and configuration management.

Experience with Business Components, Business Objects, Applets, Views, Workflows, Assignment Manager, and Runtime Events.

Experience developing and troubleshooting eScript, Browser Script, Business Services, and Workflow Processes.

Experience with Siebel EAI, Integration Objects, XML, Web Services, and data migration utilities.

Familiarity with Open UI configuration, customization, and troubleshooting.

Experience supporting code promotions, repository merges, and deployment activities across environments.

Communication Skills: 25%

Ability to explain technical terms related to Application Support in non-technical terms.

Public Sector / OPS Experience: 10%

Must Have: (Siebel Systems Admin)

Minimum 7+ years of experience supporting, administering, and maintaining Oracle Siebel CRM environments in large enterprise organizations.
Demonstrated experience with Siebel Server administration, including installation, configuration, patching, upgrades, and environment maintenance.
Extensive experience managing multi-tier Siebel environments (Development, Test, UAT, Production) and supporting high-availability architectures.
Experience troubleshooting Siebel performance issues, server bottlenecks, component failures, enterprise synchronization issues, and application outages.
Proven experience administering Siebel Gateway, Siebel Enterprise Server, Siebel Web Server Extension (SWSE), and related infrastructure components.
Experience monitoring application health, capacity planning, log analysis, and implementing proactive maintenance procedures.
Working experience with Oracle databases, including performance monitoring, SQL troubleshooting, and coordination with database administrators.
Experience supporting integrations between Siebel CRM and external systems using web services, EAI, REST/SOAP services, and middleware platforms.
Experience with Siebel EAI, Integration Objects, XML, Web Services, and data migration utilities.

Nice to have:

Prior OPS or Public sector experience.

Apply About employer

More about this job

Responsibilities

Administer and maintain enterprise Siebel CRM environments, including installation, configuration, upgrades, patching, deployments, monitoring, and troubleshooting across development, test, UAT, and production. Provide systems operations support, manage integrations and database-related coordination, maintain operational documentation, and support reliable, high-availability services.

Requirements

Requires at least 7 years of experience administering Oracle Siebel CRM in large enterprise environments, including multi-tier and high-availability systems, Siebel infrastructure components, and performance troubleshooting. Candidates should also have Oracle database experience, Siebel EAI and web services integration knowledge, and familiarity with ITIL service management; public-sector experience is desirable.

Skills

Siebel CRM Administration
Oracle Database Administration
Siebel Server Administration
Siebel Gateway
Siebel Enterprise Server
Siebel Web Server Extension
Siebel EAI
REST and SOAP Web Services
Siebel Tools
Siebel Repository Management
Siebel Open UI
SQL Troubleshooting
Performance Monitoring
Incident and Change Management
Technical Documentation
Application Support

Visa sponsorship

Not detected in the job text

Keywords

Oracle Siebel CRM
Siebel Server
Siebel Gateway
Siebel Enterprise Server
Siebel Web Server Extension
Oracle Database
SQL
Siebel Tools
Siebel Repository
Siebel EAI
Integration Objects
REST
SOAP
XML
Web Services
Middleware
Open UI
eScript
Browser Script
Business Services
Workflow Processes
Assignment Manager
Runtime Events
ITIL
Incident Management
Problem Management
Change Management
High Availability
Capacity Planning
Log Analysis

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