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Added 11 mins ago
Grocery Utility Clerk (West Springs)
Calgary Co-operative Association Limited
Calgary, AB
…offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social…
Added 11 mins ago
Liquor Store Clerk Cashier (Midtown)
Calgary Co-operative Association Limited
Calgary, AB
…offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social…
Added 11 mins ago
Liquor Store Clerk Cashier (West Springs)
Calgary Co-Op Wine Spirits Beer
Calgary, AB
…offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social…
Added 11 mins ago
Liquor Store Clerk Cashier (Shawnessy)
Calgary Co-Op Wine Spirits Beer
Calgary, AB
…offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social…
Added 11 mins ago
GT
Order Picker (Day Shift)
Giant Tiger
Johnstown, ON
- Full-time
Support other departments as directed by the supervisor
Added 11 mins ago
Structure Technician
Westerkirk
Breslau, ON
Execute assigned work tasks and other duties as directed by the Structures Supervisor/Manager.
Added 11 mins ago
Guest Service Manager
Northland Properties
Castlegar, BC
Have previous hotel experience, specifically in the Rooms Division Department. Demonstrate supervisor skills; good judgment and common sense.
Added 11 mins ago
SC
Crane & Rigging Supervisor (Prince George, BC)
Sterling Crane
Prince George, BC
- Full-time
As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better…
Added 11 mins ago
SC
Clerk Steno - Part-time 0.2 FTE (7 hours per week) - Temporary
Simcoe County District School Board
Coldwater, ON
- Part-time
Schedule: Temporary Part-time, 0.2 FTE - 7 hours weekly; Schedule: Wednesday afternoons & Friday afternoons
Added 11 mins ago
SC
Crane & Rigging Supervisor (Calgary, AB)
Sterling Crane
Calgary, AB
- Full-time
As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better…
Added 11 mins ago
RV
Family School Liaison Worker - Education Centre
Rocky View Schools
Airdrie, AB
- Full-time
RVS invites applications for a continuing, full-time (35 hrs/wk) Family School Liaison Worker to join our dynamic team and work a 10-month school calendar schedule. This position will start…
Added 11 mins ago
WC
Expression of Interest - 0.5 FTE - RECE (Registered Early Childhood Educator) at St. Josephine Bakhita (K)
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
…implementing age appropriate learning for groups of students as part of the Extended Day…
Added 11 mins ago
WC
Expression of Interest - 0.5 FTE - RECE (Registered Early Childhood Educator) at St. Augustine (C)
Waterloo Catholic District School Board
Cambridge, ON
- Full-time
…implementing age appropriate learning for groups of students as part of the Extended Day…
Added 11 mins ago
WC
Expression of Interest - 0.5 FTE - RECE (Registered Early Childhood Educator) at Canadian Martyrs(C)
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
…implementing age appropriate learning for groups of students as part of the Extended Day…
Added 11 mins ago
VH
RPN - Foot Care Nurse
VHA Home HealthCare
Toronto, ON
- Part-time
We are seeking a part-time Registered Practical Nurse (RPN) with Advanced Foot Care Certification to work in the Central and Toronto Central regions.
Added 11 mins ago
VH
RPN - Foot Care Nurse
VHA Home HealthCare
Toronto, ON · Greater Toronto Area, Canada
- Part-time
We are seeking a part-time Registered Practical Nurse (RPN) with Advanced Foot Care Certification to work in the Central and Toronto Central regions.
Added 11 mins ago
VH
RPN - Foot Care Nurse
VHA Home HealthCare
Toronto, ON · Greater Toronto Area, Canada
- Part-time
We are seeking a part-time Registered Practical Nurse (RPN) with Advanced Foot Care Certification to work in the Central and Toronto Central regions.
Added 11 mins ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Nanaimo, BC
- Temporary
Monitor patients needing computer/phone time for financial/legal/family issues, etc. as directed by clinical staff.
Added 11 mins ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway - you’ll be doing things that matter, leading at every level, and winning a better…
Added 11 mins ago
VH
RPN - Foot Care Nurse
VHA Home HealthCare
Toronto, ON · Greater Toronto Area, Canada
- Part-time
We are seeking a part-time Registered Practical Nurse (RPN) with Advanced Foot Care Certification to work in the Central and Toronto Central regions.
Added 26 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect…
Added 26 mins ago
C
Field Technical Lead - BAS
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Leads communication with client and stakeholders with email turnaround time not more that 24hrs. Copy Supervisor/PMO in all communications and advise on any delay in response and assign…
Added 26 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Full-time
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect…
Added 26 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sudbury, ON
- Part-time
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect…
Added 26 mins ago
SD
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
Charlottetown, PE
- Full-time
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect…

CCM Hockey

Customer Service Representative (Part-Time/ Contractual)

Montreal, QC, Canada

Part-time

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Job details

Job type: Part-time
Experience: A minimum of 1-2 years experience in a similar role.
Posting language: English
Posted: Nov 5, 2026

Original job description

CCM Hockey is present worldwide, we have offices in Canada, the United States, Sweden, Finland, Germany and Taiwan. Our headquarters are located in Montreal, where we create and develop our equipment. Our mission is to inspire dreams and empower every player to fulfill their passion while enjoying their game. Our team's vision is to be the leading brand on and off the ice, by delivering innovative products and outstanding experience to our athletes and partners everywhere, all while putting our employees and communities at the forefront. We aim to unlock the full potential of every CCM athlete from pond to forum by delivering innovation to maximize performance and ignite in them the self-confidence to chase their dream. We’re looking for passionate players who share our core values and will help us become THE industry leader!

At CCM Hockey, we live our values everyday:

Authenticity: Standing up for who you are, doing what you mean and what you believe in.

Empowerment: Through their unique contributions, each person is different, each person is important, and each person has the opportunity to make a difference.

Teamwork: A team that works together always beats a team of highly skilled individual players.

Respect: Valuing differences and allowing others to express themselves when working together, to achieve common goals, to grow and succeed as a company.

PURPOSE

At CCM Hockey, the Customer Service department plays a key role. We are searching for bilingual candidates with a passion for customer service and a desire to work in the dynamic world of hockey. Reporting to the Customer Service Supervisor, the purpose of this position is to provide customer service to our independent dealers. The successful candidate will have to ensure that all pre-sales and after-sales service levels are met.

KEY ACCOUNTABILITIES

Effectively enter, track orders, and process returns.
Handle customer issues (and inquiries) in a timely and efficient manner.
Responding to customers via email, telephone.
Work closely with different divisions such as the Distribution Centre, Credit and Claims Department, etc.

KNOWLEDGE, SKILLS, AND ABILITIES

College diploma.
A minimum of 1-2 years experience in a similar role.
Customer service oriented.
Strong communication skills.
Ability to provide solutions.
Work well within a team.
Bilingualism (French and English).

WHY JOIN THE CCM TEAM?

Competitive salaries, including a performance-based bonus program.
Full range of group insurance benefits (medical, dental, vision, life, etc.) from Day 1.
Group retirement pension plan with employer matching (up to 5% of base salary).
3 weeks of vacation per year prorated as of your start date.
Discounted prices on CCM products.
Free gym at the head office.
Fun social events throughout the year.

At CCM Hockey, we celebrate the difference for the benefit of our employees, our products and our collaborators. We work to create an inclusive environment where everyone, regardless of gender, ethnicity, religion, age or other motives, can give the best of themselves.

Please note that only retained candidates will be contacted. We respectfully ask agencies to not contact us or send unsolicited applications. We thank all applicants for their interest.

*Please note that the benefits may vary depending on the location and the position. All unionized employees are governed by the collective agreement.

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More about this job

Responsibilities

The successful candidate will manage pre-sales and after-sales service for independent dealers by processing orders and returns. They will also handle customer inquiries via email and telephone while collaborating with internal departments like distribution and credit.

Requirements

Candidates must hold a college diploma and possess 1-2 years of experience in a similar customer service role. Proficiency in both French and English is required, along with strong communication and problem-solving abilities.

Skills

Customer service
Order processing
Communication skills
Problem solving
Teamwork
Bilingualism
French
English
Data entry
Relationship management

Benefits

Performance-based bonus program
Medical insurance
Dental insurance
Vision insurance
Life insurance
Group retirement pension plan
Employer matching
Paid vacation
Discounted CCM products
Free gym access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Bilingual
Hockey
Dealer Support
Pre-sales
After-sales
Distribution
Credit
Claims
Data Entry
Communication
Problem Solving
Teamwork
Retail
Sports Equipment

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