Find work in Canada.

327,254 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 8 days ago
Maintenance Analyst
Edmonton Regional Airport Authority
Nisku, AB
…business decisions. A core value of YEG is "investing in our talent" and it considers professional development, specialty training, and career growth among its top priorities to expand team…
Added 9 days ago
Analyst, Regulatory Reporting (18 months Contract)
Royal Bank of Canada
Toronto, ON
Full-time
Leaders who support your development through coaching and managing opportunities
Added 8 days ago
Analyst, Product Support
Bombardier
Dorval, QC
Full-time
…our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are…
Added 9 days ago
Financial Analyst, Contract Surety - Vancouver
Trisura Guarantee Insurance Company
Vancouver, BC
We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our…
Added 8 days ago
SCM Procurement Analyst
NES Fircroft
Calgary, AB
Contract
Supply Chain Management (SCM) Procurement Analyst
Added 9 days ago
Financial Analyst
Aviva
Markham, ON
The Financial Analyst supports the accurate, complete, and timely accounting and reporting of ceded and assumed reinsurance activity. Working within the Reinsurance Accounting team, the…
Added 8 days ago
Senior Credit Risk Analyst
Elective
Vancouver, BC
Full-time
As a Senior Credit Risk Analyst you will join a growing team, reporting directly to the Head of Finance & Risk while also working closely with our Co-Founder & CEO. In this role you will…
Added 9 days ago
Analyst, Regulatory Reporting (15 months Contract)
Royal Bank of Canada
Toronto, ON
Full-time
Leaders who support your development through coaching and managing opportunities
Added 8 days ago
Senior Financial Analyst
Aviva Canada
Markham, ON
Full-time
We are looking for our next Senior Financial Analyst of Finance Business Partnering. This role works within a highly professional and strategically focused business partnering team…
Added 8 days ago
Financial Analyst
Aviva Canada
Markham, ON
Full-time
The Financial Analyst supports the accurate, complete, and timely accounting and reporting of ceded and assumed reinsurance activity. Working within the Reinsurance Accounting team, the…
Added 9 days ago
Entry Level Advisory Development Program - Strategy Analyst - Canada - NAELFY27
Accenture
Toronto, ON · Montreal, QC · Calgary, AB
Full-time
Launch your career at the forefront of innovation by joining one of Accenture's Analyst Development Programs. You'll apply your unique skills and perspective to help leading organizations…
Added 9 days ago
Analyst, Regulatory Reporting (18 months Contract)
RBC
Toronto, ON
Full-time
Leaders who support your development through coaching and managing opportunities
Added 9 days ago
Analyst, Regulatory Reporting (15 months Contract)
RBC
Toronto, ON
Full-time
Leaders who support your development through coaching and managing opportunities
Added 9 days ago
Business Insights Analyst II - Marketing Measurement and Insights
TD
Toronto, ON · Montreal, QC
Full-time
…Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding…
Added 9 days ago
Analyste en Intelligence d'Affaires / Business Intelligence Analyst
McKesson
Montreal, QC
Full-time
The Business Intelligence Analyst performs financial and commercial analysis for revenue generation initiatives. The role is involved in the financial reporting process and provides the…
Added 8 days ago
Lead Technical Data Analyst - Data Warehouse Services
Aylo
Montreal, QC
Full-time
We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral…
Added 1 month ago
Senior Reporting Analyst, Financial & Regulatory Reporting
Scotiabank
Toronto, ON
Be part of the development and mentorship of the junior / co-op team members;
Added 9 days ago
Senior Financial Analyst
Aviva
Markham, ON
We are looking for our next Senior Financial Analyst of Finance Business Partnering. This role works within a highly professional and strategically focused business partnering team…
Added 8 days ago
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$70 to $85 CAD / hour
Contract
You'll be joining the client's Global Derivatives Technology (Capital Markets Technology) team. As a Business Systems Analyst, you'll play a pivotal role in designing and delivering…
Added 8 days ago
Data Analyst (Contract, 6 months)
Ainsworth Inc
Mississauga, ON
Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 9 days ago
Intern - Financial Analyst, Starting Fall 2026
EQ Bank | Canada's Challenger Bank
Toronto, ON
As a Financial Analyst Intern, you will be supporting the accounting processes for PC Bank and PC Insurance payroll, expense reports and intercompany transactions as well as the month end…
Added 8 days ago
Business Insights Analyst II - Marketing Measurement and Insights
TD
Montreal, QC
Full-time
…Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding…
Added 8 days ago
Intern - Financial Analyst, Starting Fall 2026
EQ Bank
Toronto, ON
Internship
As a Financial Analyst Intern, you will be supporting the accounting processes for PC Bank and PC Insurance payroll, expense reports and intercompany transactions as well as the month end…
Added 8 days ago
HR Application Analyst
City of Calgary
Calgary, AB
$46.21 to $61.78 CAD / hour
Temporary
As a Human Resources (HR) Application Analyst, you will be responsible for application sustainment and configuration of SaaS/cloud-based platforms, including Adaptive Learning Platforms…
Added 8 days ago
Senior IT Risk Analyst
goeasy Ltd.
Mississauga, ON
Full-time
…commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us…

Closed listing

CDW

Sr Analyst

Mississauga, ON, Canada

Pay: Salary : $75,000
Job type: Full-time
Closing date: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

Added 1 day ago
AI Product Manager
Insight · Toronto, ON, Canada
Added 1 day ago
AI Product Manager
Insight Enterprises, Inc. · Toronto, ON, Canada
Added 1 day ago
Marketing Analyst, Consumer & Operator Insights
'' · Toronto, ON, Canada
Added 1 day ago
Sr. Analyst Enterprise IT VMO
McKesson · Mississauga, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Senior Analyst provides second-level technical client support such as: cyber security analysis of detected anomalies; deep analysis of the operating system; dealing with system crashes and bug fixes; handling troubleshooting; packets capture; configurations; restoring from back up; repair for appliances, networks, and infrastructure, and other system issues.

This role upholds defined service level agreements (SLA) and customer service excellence. The Sr. Analyst continues to develop a platform of technical expertise.

What You’ll Do

Services Delivery - 24x7 Support (70%)

Monitors and resolves support requests. Escalates unresolved issues to senior team members and/or manager(s)
Performs deep analysis of the operating system. Handles cyber incidents, system crashes and bug fixes. Handles troubleshooting, packets captures, configurations, restoring from back up, and repair for appliances, networks, infrastructure, and other system issues. Issues may multiple interactions with clients and/or vendors to resolve
Identifies efficiencies and improvements in workflow, thus reducing false-positives in client environments
Performs root cause analysis and collaborates with Consultants and other Analysts to solve repetitive system performance or configuration problems
Provides technical knowledge transfer to clients and internal department on low complexity problems
Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
Applies Trusted Advisor techniques to build up client trust and influence loyalty

Professional Development (30%)

Provides mentorship and guidance to less senior resources as a trusted advisor in the application of Sirius methodologies and the use of tools and templates to troubleshoot client requests
Attends training sessions or shadowing activities, and obtains industry related certifications as determined by the Manager

Must-Have

What You Need to Succeed:

Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field
Has one of the following required combinations of technical certifications and experience:
Holds technical certifications for at least three (3) technologies for which Forsythe Technology provides managed security services* and has at least one (1) year of IT Support experience that includes firewall configuration and administration with Palo Alto and Checkpoint, SIEM tools, and cloud security in a client-focused environment and/or working in a Security Operations Centre
Holds technical certifications for at least two (2) technologies for which Forsythe Technology provides managed security services* and has at least two (2) years of IT Support experience that includes firewall configuration and administration with Palo Alto and Checkpoint, SIEM tools, and cloud security in a client-focused environment and/or working in Security Operations Centre
Holds at least one (1) technical certification for a technology for which Forsythe Technology provides managed security services* and has at least four (4) years of IT Support experience that includes firewall configuration and administration with Palo Alto and Checkpoint, SIEM tools, and cloud security in a client-focused environment and/or working in Security Operations Centre
Managed Security Services technical certifications may include, but are not limited to: Check Point: CCSA, CCSE: Cisco; CCNA-Security, CCNP – Security, CCIE – Security; Blue Coat: BCCPA, BCCPE; Palo Alto: ACE, PCNSE; QRadar; SANS GCIA, GCIH, Splunk, LogRhythm, Microsoft Azure, Amazon Web Services (AWS), or similar technology certifications

Other Position Requirements

Positive influence on the floor
Is approachable, helps teammates
Willing participant in coaching system, always learning
Experience with direct call handling/ticket management in a client-based support environment
Experience with direct system engineering or support involving hardware, software and services at an enterprise level for at least one product line in Managed Security Services
Direct experience working with internal and external teams to troubleshoot simple configuration hardware, software, and services
Demonstrated understanding of company products and services and IT infrastructure systems
Demonstrated ability to investigate less complex problems where analysis of data requires evaluation of identifiable factors from multiple IT infrastructure systems
Demonstrated ability to establish positive working relationships and contribute to measurable team and/or organizational objectives in a consulting environments
Demonstrated ability to achieve high level of Customer Satisfaction on all engagements
Demonstrated good judgment in selecting methods and techniques for meeting technical requirements within the context of best practices, and making recommendations necessary to achieve targeted objective
Proven ability to collaborate, ensuring that others input is gathered and discussed
Demonstrated ability to provide technical guidance to less experienced team members
Demonstrated ability to work under minimal supervision, using latitude for independent judgment
Demonstrated resourcefulness in working with disparate clients and internal departments to deliver technical services
Demonstrated verbal and written communication skills
Demonstrated Word, Excel, Visio, PowerPoint, and Outlook skills

Nice-to-have

Cloud security experience with Microsoft Azure or Amazon Web Services (AWS)
Palo Alto and/or Check Point Certification
IBM QRadar and Exabeam experience
Previous work experience in a Managed Services Security Operations Centre (SOC)

Essential Functions

The position is part of a 7 day per week, 24 hour per day managed services operations. To provide the required coverage, must be willing to work weekends, holidays, and overtime.

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.

Salary : $75,000

We make technology work so people can do great things.    

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

About employer

More about this job

Responsibilities

The Senior Analyst provides 24/7 technical support, including cyber security analysis, system troubleshooting, and root cause analysis for infrastructure and network issues. They also mentor less senior team members and ensure service level agreements are met through effective incident management.

Requirements

Candidates must hold a bachelor's degree or diploma in a technology-related field and possess specific technical certifications alongside 1-4 years of relevant IT support experience. Proficiency in firewall administration, SIEM tools, and cloud security in a client-focused environment is required.

Skills

Cyber security analysis
Operating system analysis
Troubleshooting
Packet capture
Firewall configuration
SIEM tools
Cloud security
Root cause analysis
SLA management
Technical support
Incident handling
Mentorship
System engineering
Infrastructure support
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Cyber security
Operating system
Firewall
Palo Alto
Checkpoint
SIEM
Cloud security
Azure
AWS
QRadar
Exabeam
Managed services
SOC
SLA
Infrastructure
Troubleshooting
Root cause analysis
Technical support
Network
Hardware
Software
Mentorship
Consulting
Incident management
Service delivery

Report this job