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Added 1 hour ago
BC
Business System Analyst
BrainRidge Consulting
Toronto, ON
- Full-time
Write SQL queries to validate data, perform analysis, and support ETL or API integrations between the contact center platform and back-end banking systems.
Added 1 hour ago
EC
Business Analyst
Experis Canada
Toronto, ON
- Contract
Support API validation, integration testing, and UAT.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
C
YYZ - Fuel & De-Icing Accounting Analyst (6-Month Fixed Term Contract)
Cargojet
Mississauga, ON
- Full-time
Support process improvements through the enhancement and optimization of database systems (e.g., SAP S/4HANA, SQL, Microsoft Access, Oracle).
Added 2 hours ago
E
Analyste QA senior, SDET – Tests de paiements, d’API et d’événements / Senior QA Analyst, SDET – Payments, API & Event Testing
Expleo
Montreal, QC
- Contract
EXPLEO GROUP CANADA is looking for a Senior QA Analyst, SDET – Payments, API & Event Testing to join our team in Montreal, QC
Added 3 hours ago
TI
Workday Lead
Teranet Inc.
Toronto, ON
- $126,500 to $148,500 CAD / year
- Full-time
5+ years of Workday experience in a lead analyst, release lead, project lead, or platform support role.
Added 3 hours ago
IW
Business Systems Analyst & Developer - Data, AI & Agentic Automation
Innotech Windows + Doors
Langley (District), BC · Langley, BC
- Full-time
Job Title: Business Systems Analyst & Developer - Data, AI & Agentic Automation
Added 4 hours ago
C
Supervisor - SOC
CDW
Toronto, ON
- Full-time
…reporting, security investigations, incident response, technology support, and customer…
Added 5 hours ago
S
Business System Analyst
SMARTFOX
Canada
- Full-time
Business Systems Analyst I - 0-2 years : System support, configuration changes, reporting, testing, and documentation, learning our platforms with a dedicated mentor
Added 5 hours ago
Business Systems Analyst, Systems & Data Transformation
Munich Re
Toronto, ON
The successful candidate will possess strong Business Systems Analyst experience within the Canadian insurance industry, with the ability to bridge business needs and technology delivery…
Added 6 hours ago
EI
Senior Quality Assurance Analyst
Echelon Insurance
Mississauga, ON
- Full-time
Support the team in creating reusable test assets
Added 7 hours ago
Senior Quality Assurance Analyst
CAA Club Group
Mississauga, ON
Support the team in creating reusable test assets
Added 13 hours ago
RB
Senior Cyber Security Network Analyst (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Network Security Analyst will support leadership and utilize organizational change management practices, including operational processes and tools to support business-as-usual…
Added 14 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 19 hours ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
Experienced in design and implementation decisions, not only administered tools or done analyst work. Your primary background is identity engineering, application security engineering, or…
Added 20 hours ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
Experienced in design and implementation decisions, not only administered tools or done analyst work. Your primary background is identity engineering, application security engineering, or…
Added 23 hours ago
M
Mobile Application Support Analyst
MethodHub
Toronto, ON
- Contract
Support and troubleshoot mobile applications and APIs.
Added 23 hours ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established…
Added 1 day ago
AS
Technical Product Manager - Digital Channel Applications
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Support the execution of the product vision and roadmap for digital channel applications.
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
QI
QA Automation Analyst – Salesforce
Quality IT Resourcing
Toronto, ON
- Contract
Design, develop, and execute automated test scripts for Salesforce, API, web, and mobile applications.
Added 1 day ago
WM
Junior IT Analyst
Weldco-Beales MFG Alberta Ltd
Barrie, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Junior IT Analyst supports day-to-day technology operations while helping transform financial and operational data into accurate, meaningful reports and dashboards. This role is suited…
Added 1 day ago
RB
Lead Business System Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
API & Integration Knowledge : Familiarity with REST/SOAP APIs to facilitate data exchange between systems.
Added 1 day ago
T
Business Systems Analyst
TEKsystems
Toronto, ON
- $75 to $80 CAD / hour
- Contract
A Tier 1 bank needs a Business Systems Analyst (BSA) to support a significant increase in project work, including enhancements to existing products and the development of a net new platform…
Added 1 day ago
UT
.NET Developer # 26-25476
US Tech Solutions
St. John's, NL
- $65 to $70 USD / hour
- Contract
We are seeking a Systems Analyst II (.NET Developer) to support a large-scale enterprise application modernization initiative. The resource will contribute across the application,…

CDW

Supervisor - SOC

Toronto, ON, Canada

Pay range: $93,000- $ 130,000, depending on experience and skill set · Full-time

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Job details

Pay: Pay range: $93,000- $ 130,000, depending on experience and skill set
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

As a Supervisor, Security Operations Centre, you will play a paramount role in the effectiveness of Cybersecurity Operation within our Security Operation Centre (SOC). You will lead, coach, and mentor a team of highly skilled Cybersecurity Analysts whose primary role is to monitor and investigate security incidents. In this role you will provide guidance to the team on reporting, security investigations, incident response, technology support, and customer service.

Join us and bring your considerable talent and desire to learn, experiment, lead and succeed in an innovative, highly autonomous and entrepreneurial environment. Together, we can advance Cybersecurity and your career like nowhere else.

What You Will Do

Hire, train, and lead a team of Cybersecurity Analysts
Lead an ‘always on’ 24x7 operation including onboarding, capacity management, and scheduling
Act as a primary point of contact for customer escalations, major incidents, and complex issue management
Mentor and support Cybersecurity Analysts and other SOC personnel with security investigations, incident analysis, incident response, customer reporting, vendor support, troubleshooting, and customer escalations
Track metrics and provide recommendations in tuning and optimization of security systems, security process, procedures, and policies
Develop, track, and maintain security operations and SOC metrics and present to senior leadership
Document, maintain, and govern SOC operational information, and security procedures and processes
Identify Cybersecurity Analyst team requirements to drive continuous improvement of SOC operations in collaboration with SOC Management, Senior Cybersecurity Analysts, Security System Specialists, and Security R&D stakeholders to integrate customer security requirements
Operationalize governance of managed security technologies such as Endpoint and Extended Detection and Response (EDR/XDR), SIEM, Next Generation Firewalls (NGFW), Cyber Threat Intelligence platforms (TIP), etc.
Understand current and future customer security priorities to recognize potential scope expansions, and identify gaps in service or new client requirements
Participate in Cybersecurity strategy meetings and provide input in defining the future of Cybersecurity Operations
Participate and help in SOC client onboarding and lead internal SOC projects
Support and coordinate people management functions including, but not limited to, Performance Management, vacation and expense approvals, and coworker time management (time tracking)
Deliver other tasks and responsibilities as discussed and agreed with your Manager

What We Expect Of You

Must-have

Degree or College Diploma in Computer Engineering, Information Security, Computer Science or a related field, or demonstrated equivalent combination of education and experience
5+ years of Managed Cybersecurity Services or Cybersecurity Operations experience with at least 1 year of experience in a technical people leadership role or equivalent experience with leading other teams or leading projects
Knowledge or experience of Security Operations Centre (SOC) technologies such as SIEM, SOAR, EDR/XDR, NGFW, TIP, etc.
Understanding and ability to speak to security frameworks (NIST CSF, ISO 27001), security compliance (PCI-DSS, SOC II) and ITIL frameworks
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities
Experience with reporting and SLAs
Ability to work after-hours from time to time

Nice-to-have 

Industry certification such as CISSP, OSCP, PNPT, CySA, GSEC, CISM, etc., or other related security certifications or training
Experience with tools integration (via API or custom scripting)
Ability to obtain and maintain Canadian Security Clearance
Bilingual (English and French) or multilingual (other languages)

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.

Pay range: $93,000- $ 130,000, depending on experience and skill set

CDW is committed to being an AI-fluent organization

As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don’t need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do - it’s how we do it. At CDW we act as one - building trust, speaking candidly, and working together to achieve more. We play to win - focusing on what matters most and delivering for our customers. And we think forward - staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees - working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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More about this job

Responsibilities

Lead and develop a team of cybersecurity analysts while overseeing a 24/7 SOC, including incident investigations, response, customer escalations, onboarding, and staffing. Govern security technologies and operational procedures, track and report performance metrics, support customer requirements, and contribute to SOC strategy and continuous improvement.

Requirements

Requires a degree or college diploma in a relevant field, or equivalent education and experience, plus at least five years of cybersecurity operations or managed security services experience and one year in technical leadership or equivalent. Candidates should know SOC technologies, security frameworks and compliance, ITIL, reporting, and SLAs; relevant certifications, integration or scripting experience, and Canadian security clearance eligibility are desirable.

Skills

SOC Operations
Cybersecurity Incident Response
Security Incident Investigation
Team Leadership
Coaching And Mentoring
SIEM
SOAR
EDR/XDR
Next-Generation Firewalls
Cyber Threat Intelligence Platforms
Security Reporting And SLAs
Security Metrics
Capacity Management And Scheduling
Security Frameworks
Tools Integration And Scripting

Visa sponsorship

Not detected in the job text

Keywords

Security Operations Centre
Cybersecurity Operations
Managed Cybersecurity Services
Security Information And Event Management (SIEM)
Security Orchestration, Automation And Response (SOAR)
Endpoint Detection And Response (EDR)
Extended Detection And Response (XDR)
Cyber Threat Intelligence Platforms (TIP)
NIST Cybersecurity Framework
ISO 27001
PCI-DSS
SOC 2
ITIL
Incident Response
Security Investigations
Security Reporting
Performance Management
Capacity Management
Customer Escalations
Security Governance
Continuous Improvement
API Integration
Custom Scripting
CISSP
OSCP
CySA
GSEC

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