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Added 11 mins ago
LH
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 11 mins ago
IW
Business Systems Analyst & Developer - Data, AI & Agentic Automation
Innotech Windows + Doors
Langley (District), BC · Langley, BC
- Full-time
The Business Systems Analyst & Developer turns business needs into practical data, automation, and AI solutions, and builds them to production standards. The role combines business…
Added 11 mins ago
M
Project Manager, IM-Related Level 2
Mindtris
Victoria, BC
- Full-time
Risk identification, analysis and risk mitigation and management.
Added 11 mins ago
BU
Client Engagement Specialist
Brandon University
Brandon, MB
- Full-time
Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting…
Added 11 mins ago
SE
CRM and Email Operations Specialist
Sports Experts
Laval, QC
- Full-time
The CRM and Email Operations Specialist will be primarily responsible for the technical and operational execution of CRM communications for the Sports Experts, Atmosphere and Trio Hockey…
Added 11 mins ago
WL
Sport Medicine and Athlete Performance Manager
Wilfrid Laurier University
Waterloo, ON
- $85,357 to $106,696 CAD / year
- Contract
Clinical Data Analysis: Review and analyze clinical data to identify trends, measure outcomes, and inform decision-making.
Added 11 mins ago
PM
Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
Reporting to SVP Global Head of Marketing, the Global Brand Manager will be responsible for developing, executing, and overseeing strategic marketing initiatives to promote and enhance the…
Added 11 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 11 mins ago
SC
Category Business Manager
Sport Chek
Calgary, AB
- Full-time
Reporting to the AVP, the Category Business Manager is the key leader in the Merchandising Strategic Business Unit (SBU). Operating as the business owner for the category, within…
Added 12 mins ago
A
Data Storage Manager
ATCO
Calgary, AB
- Full-time
At ATCO, you'll have the opportunity to make a meaningful impact by shaping the technology foundation that powers and protects a diverse global business. As Data Storage Manager, you'll…
Added 12 mins ago
AC
Manager, Commercial Accounting
Atlas Corp.
Vancouver, BC
- $120,000 to $140,000 CAD / year
We are looking for a Manager, Commercial Accounting who will lead the financial management and recovery optimization of complex projects and commercial arrangements by overseeing cost…
Added 12 mins ago
Senior Manager, Retail Investments
Scotiabank
Toronto, ON
Leverage data and analytics to understand client, portfolio and market behaviors. Work with distribution, marketing and analytics partners to build and maintain performance reporting…
Added 12 mins ago
Senior Manager, Pricing Strategy & Optimization
Scotiabank
Toronto, ON
The Senior Manager, Pricing Strategy and Optimization, contributes to the overall success of Retail Deposits and Investments in Canada and supports the Director, Pricing, Portfolio…
Added 12 mins ago
Store Manager
Under Armour
Kingston, ON
As a Store Manager, you run the show - driving sales, leading your team, and delivering customer experience that's pure Under Armour. From merchandising to operations, you'll own every…
Added 12 mins ago
SAP Product Lead, HR/Payroll (Computer Services Office 4)
The Government of Nova Scotia
Halifax, NS
Strong proficiency in Microsoft Excel and MS Office Suite for data analysis, reporting, and presentation development
Added 12 mins ago
Analyst, Inventory Control
CONA Services
Brampton, ON
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 12 mins ago
Analyst, Inventory Control
CONA Services
Brampton, ON
Reporting to the Warehouse Inventory Manager, the Inventory Control Analyst works within our warehouses managing and controlling inventory and working through process improvement as…
Added 12 mins ago
Senior Manager, Program Controls, Data Center Construction
Bell
Regina, SK
Bell's AI Fabric program is a transformational initiative focused on delivering scalable, mission-critical data centre infrastructure. The Program Controls Manager will establish and…
Added 12 mins ago
Project Risk Manager
Alstom
Toronto, ON
You'll play a critical role in ensuring the effective identification, assessment, and mitigation of risks, savings, and opportunities within our projects. Day-to-day, you’ll work closely…
Added 27 mins ago
BR
Talent Acquisition Specialist
Brodie Rec League
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Design, build, and continuously optimize workflows in Ashby, our Applicant Tracking System: interview plans, scorecards, automations, candidate communications, and reporting dashboards, so…
Added 27 mins ago
S
Senior Manager, Payments
Super.com
Remote, Canada
- Full-time
- Remote
…mission-aligned team (MAT), partnering with engineering, product, data, and commercial leaders to provide best in class payments experiences to our customers and partners, while increasing…
Added 27 mins ago
R
Manager, FSS Business Operations Support
RBC
Toronto, ON · Bedford, QC · Halifax, NS
- Full-time
This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the…
Added 41 mins ago
L
GTM Operations Lead
lululemon
Vancouver, BC
- Full-time
Reporting to the Sr. Manager, Go-to-Market Operations, the GTM Operations Lead will support seasonal delivery of a go-to-market calendar phase by supporting the execution of pre‑, during‑,…
Added 41 mins ago
E
Gestionnaire de comptes – Canada et États-Unis// Account Manager - Canada and USA
Expresco
Montreal, QC
- Full-time
The Key Account Manager is responsible for handling client accounts at Expresco Foods. The Account Manager must build and maintain a strong relationship with clients. They will be the lead…
Added 42 mins ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Peterborough, ON
- Full-time
In collaboration and support of the department/site Manager and/or Senior Manager, be responsible to manage and mentor team members in order to address staffing, workflow, or testing issues…

CDW

Supervisor - SOC

Toronto, ON, Canada

Pay range: $93,000- $ 130,000, depending on experience and skill set · Full-time

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Job details

Pay: Pay range: $93,000- $ 130,000, depending on experience and skill set
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

As a Supervisor, Security Operations Centre, you will play a paramount role in the effectiveness of Cybersecurity Operation within our Security Operation Centre (SOC). You will lead, coach, and mentor a team of highly skilled Cybersecurity Analysts whose primary role is to monitor and investigate security incidents. In this role you will provide guidance to the team on reporting, security investigations, incident response, technology support, and customer service.

Join us and bring your considerable talent and desire to learn, experiment, lead and succeed in an innovative, highly autonomous and entrepreneurial environment. Together, we can advance Cybersecurity and your career like nowhere else.

What You Will Do

Hire, train, and lead a team of Cybersecurity Analysts
Lead an ‘always on’ 24x7 operation including onboarding, capacity management, and scheduling
Act as a primary point of contact for customer escalations, major incidents, and complex issue management
Mentor and support Cybersecurity Analysts and other SOC personnel with security investigations, incident analysis, incident response, customer reporting, vendor support, troubleshooting, and customer escalations
Track metrics and provide recommendations in tuning and optimization of security systems, security process, procedures, and policies
Develop, track, and maintain security operations and SOC metrics and present to senior leadership
Document, maintain, and govern SOC operational information, and security procedures and processes
Identify Cybersecurity Analyst team requirements to drive continuous improvement of SOC operations in collaboration with SOC Management, Senior Cybersecurity Analysts, Security System Specialists, and Security R&D stakeholders to integrate customer security requirements
Operationalize governance of managed security technologies such as Endpoint and Extended Detection and Response (EDR/XDR), SIEM, Next Generation Firewalls (NGFW), Cyber Threat Intelligence platforms (TIP), etc.
Understand current and future customer security priorities to recognize potential scope expansions, and identify gaps in service or new client requirements
Participate in Cybersecurity strategy meetings and provide input in defining the future of Cybersecurity Operations
Participate and help in SOC client onboarding and lead internal SOC projects
Support and coordinate people management functions including, but not limited to, Performance Management, vacation and expense approvals, and coworker time management (time tracking)
Deliver other tasks and responsibilities as discussed and agreed with your Manager

What We Expect Of You

Must-have

Degree or College Diploma in Computer Engineering, Information Security, Computer Science or a related field, or demonstrated equivalent combination of education and experience
5+ years of Managed Cybersecurity Services or Cybersecurity Operations experience with at least 1 year of experience in a technical people leadership role or equivalent experience with leading other teams or leading projects
Knowledge or experience of Security Operations Centre (SOC) technologies such as SIEM, SOAR, EDR/XDR, NGFW, TIP, etc.
Understanding and ability to speak to security frameworks (NIST CSF, ISO 27001), security compliance (PCI-DSS, SOC II) and ITIL frameworks
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities
Experience with reporting and SLAs
Ability to work after-hours from time to time

Nice-to-have 

Industry certification such as CISSP, OSCP, PNPT, CySA, GSEC, CISM, etc., or other related security certifications or training
Experience with tools integration (via API or custom scripting)
Ability to obtain and maintain Canadian Security Clearance
Bilingual (English and French) or multilingual (other languages)

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek, and paid on a bi-weekly payroll schedule.

Pay range: $93,000- $ 130,000, depending on experience and skill set

CDW is committed to being an AI-fluent organization

As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don’t need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do - it’s how we do it. At CDW we act as one - building trust, speaking candidly, and working together to achieve more. We play to win - focusing on what matters most and delivering for our customers. And we think forward - staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees - working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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More about this job

Responsibilities

Lead and develop a team of cybersecurity analysts while overseeing a 24/7 SOC, including incident investigations, response, customer escalations, onboarding, and staffing. Govern security technologies and operational procedures, track and report performance metrics, support customer requirements, and contribute to SOC strategy and continuous improvement.

Requirements

Requires a degree or college diploma in a relevant field, or equivalent education and experience, plus at least five years of cybersecurity operations or managed security services experience and one year in technical leadership or equivalent. Candidates should know SOC technologies, security frameworks and compliance, ITIL, reporting, and SLAs; relevant certifications, integration or scripting experience, and Canadian security clearance eligibility are desirable.

Skills

SOC Operations
Cybersecurity Incident Response
Security Incident Investigation
Team Leadership
Coaching And Mentoring
SIEM
SOAR
EDR/XDR
Next-Generation Firewalls
Cyber Threat Intelligence Platforms
Security Reporting And SLAs
Security Metrics
Capacity Management And Scheduling
Security Frameworks
Tools Integration And Scripting

Visa sponsorship

Not detected in the job text

Keywords

Security Operations Centre
Cybersecurity Operations
Managed Cybersecurity Services
Security Information And Event Management (SIEM)
Security Orchestration, Automation And Response (SOAR)
Endpoint Detection And Response (EDR)
Extended Detection And Response (XDR)
Cyber Threat Intelligence Platforms (TIP)
NIST Cybersecurity Framework
ISO 27001
PCI-DSS
SOC 2
ITIL
Incident Response
Security Investigations
Security Reporting
Performance Management
Capacity Management
Customer Escalations
Security Governance
Continuous Improvement
API Integration
Custom Scripting
CISSP
OSCP
CySA
GSEC

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