Client Advisor
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.
To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
YOUR IMPACT:
Meet individual and store sales targets and consignment goals
Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
Adhere to all company policies
Capture all relevant customer information for entry in database
Promote store events through email, phone, and personalized notes
Maintain and expand a client book
Consistently follow up with any shipping, alteration, or other issues related to clients
Assist in general housekeeping and the maintenance of the store image
Support shipping and receiving and inventory control as requested
KEYS FOR SUCCESS
Experience:
Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
Computer literate; learn and use various software packages
Competencies:
Candidates with client books strongly preferred
Desire to work in a retail setting, with a focus on sales
Passion for luxury product with an appreciation for design
Tech Savvy - ability to learn and utilize various software programs
Service orientation and customer focused
Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
Languages: Foreign Languages a plus
Workplace: Oakridge Park, Vancouver, BC, CANADA
OTHER INFORMATION
Potential starting date: As soon as possible
OUR COMMITMENT
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
More about this job
Responsibilities
Meet individual and store sales targets by using product knowledge to increase sales and transaction value, while building and maintaining client relationships and records. Promote store events, follow up on client needs, maintain the store image, and support shipping, receiving, and inventory control.
Requirements
Requires at least three years of retail experience focused on sales, preferably in a luxury setting, along with computer literacy and the ability to learn software. Candidates with an established client book are strongly preferred; customer focus, an appreciation for design, tech savviness, and schedule flexibility are also expected.
Skills
- Sales
- Luxury Product Knowledge
- Client Book Development
- Customer Service
- Sales Target Achievement
- Product Presentation
- Customer Database Management
- Event Promotion
- Client Follow-Up
- Retail Operations
- Inventory Control
- Shipping And Receiving
- Computer Literacy
- Software Proficiency
- Flexible Scheduling
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Luxury Retail
- Leather Goods
- Couture
- Sales Targets
- Consignment Goals
- Product Knowledge
- Client Book
- Customer Database
- Store Events
- Client Follow-Up
- Alterations
- Store Image
- Housekeeping
- Shipping And Receiving
- Inventory Control
- Retail Sales
- Customer Service
- Luxury Products
- Design
- Software Packages