Change Management Manager

Cella by Randstad Digital is seeking an experienced and strategic Change Management Director to join our client's team and lead a high-visibility, enterprise-wide transformation initiative. In this role, you will be instrumental in driving organizational readiness, stakeholder adoption, culture change, and business transformation across a global enterprise. The ideal candidate is a consultative leader with deep expertise in managing complex digital and technology implementations within large-scale matrixed environments, possessing the executive presence to influence senior leadership and align cross-functional teams toward shared business outcomes.

As the Change Management Director, you will design and direct the comprehensive organizational change management (OCM) and adoption strategy for a multi-faceted enterprise Learning Management System (LMS) implementation. Operating across multiple business units and geographies supporting over 25,000 employees, you will serve as a strategic partner to HR, Talent, Technology, Communications, Operations, and executive leadership. You will establish robust governance frameworks, conduct end-to-end readiness and impact assessments, lead adoption initiatives, and oversee post-implementation stabilization to minimize organizational disruption, reduce risk, and maximize long-term business value.

This is a 1 year contract, which requires the talent to work onsite at our client's office 3 days per week (Tuesday, Wednesday & Thursday).

Advantages

• Lead a highly visible enterprise-wide transformation initiative

• Direct exposure to executive leadership and key stakeholders

• Opportunity to shape change strategy, culture transformation, and employee experience across a global organization

• Strategic leadership role with significant organizational impact

Responsibilities

• Develop and execute comprehensive, enterprise-wide change management, readiness, and adoption strategies tailored to a global matrixed workforce.

• Conduct detailed stakeholder analyses, business impact assessments, and organizational readiness assessments across diverse business units.

• Establish and nurture trusted relationships with executive sponsors, senior business leaders, and cross-functional project teams.

• Define and implement change governance frameworks, risk mitigation strategies, and executive-level reporting mechanisms.

• Partner closely with HR, Talent Development, Technology, Communications, and Operations teams to align messaging, training, and operational workflows.

• Design, lead, and facilitate strategic workshops, leadership alignment sessions, and change champion networks.

• Define, track, and analyze key adoption metrics, stakeholder feedback, and business readiness milestones to proactively address resistance and optimize engagement.

• Oversee go-live support, cutover change readiness, post-implementation stabilization, and long-term sustainment activities.

Qualifications

• 8+ years of progressive experience in Change Management, Organizational Effectiveness, Organizational Development, Business Readiness, or Enterprise Transformation.

• Demonstrated leadership experience operating at a Director or senior advisory level leading large-scale, enterprise-wide transformational technology initiatives.

• Large-Scale Enterprise Experience: Proven background leading change within large, global, matrixed organizations (25,000+ employees).

• Certifications: Change Management Certification (Prosci strongly preferred) and/or Project Management Professional (PMP) Certification.

• Education: Bachelor’s degree required; Master’s degree preferred.

• Core Competencies: Deep expertise in change governance, risk management, executive reporting, readiness planning, stakeholder mapping, and adoption strategy development.

• Communication & Executive Presence: Exceptional communication, facilitation, consulting, and negotiation skills with a demonstrated ability to influence at the C-suite and executive levels.

• Direct experience leading change for LMS, HR Technology, or Talent Platform implementations.

• Background operating within Financial Services, Insurance, Banking, Healthcare, or other heavily regulated industries.

• Proven track record leading enterprise culture transformation, behavioral change, and mindset-shift programs across global regions.

Summary

If you are a strategic Change Management leader who thrives on delivering complex, high-impact enterprise transformations, we encourage you to apply today! Submit your resume to take the next step in shaping the employee experience and organizational culture for a world-class enterprise.

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.