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Added 2 mins ago
IE
Accounts Receivable Accounting Clerk
ILSC Education Group
Toronto, ON
- Full-time
…but are not limited to; ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting…
Added 2 mins ago
Sr. Manager Operations, Field Readiness & Standards
UFA Co-operative Ltd.
Calgary, AB
The Sr. Manager Operations, Field Readiness & Standards is a key contributor to UFA’s operational success, working closely with Regional Managers, Agents, Site Managers, and Field…
Added 2 mins ago
I
Corporate Buyer
Innergex
Longueuil, QC
- Full-time
Reporting to the Director of Procurement - Operations, the Corporate Buyer is responsible for the day-to-day management of administrative activities related to the company’s procurement.…
Added 2 mins ago
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Facility Services Manager
BGIS
Markham, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 mins ago
SL
Information Technology Audit Manager
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Toronto, ON · Sun Life Toronto One York
- Full-time
Understand the company’s technology strategy, operations and regulatory environment to proactively identify areas of emerging and heightened risk related to technology that affect the…
Added 2 mins ago
Business Analysis Specialist - AML Risk PMO (Toronto, ON)
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Added 2 mins ago
Employee Services Consultant (6-month contract)
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Added 2 mins ago
Sr Associate Platform Engineer
Scotiabank
Toronto, ON
Support Kubernetes platforms by assisting with Cluster operations, deployments, upgrades and troubleshooting
Added 2 mins ago
M
Director of Food and Beverage
Marriott
Toronto, ON
- Full-time
Added 16 mins ago
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Operations Officer II
TD
Mississauga, ON
- Full-time
Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.
Added 16 mins ago
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Pricing Analyst / Analyste de la tarification
Carrier Enterprise Canada
Brampton, ON
- $85,000 to $105,000 CAD / year
- Full-time
Partner cross-functionally with Sales, Finance, and Operations teams to align pricing strategies with business objectives
Added 16 mins ago
ML
General Manager
Metta Lifestyles
Toronto, ON · North York, ON
- Full-time
Reporting to the Vice President of Operations, the General Manager provides overall leadership for the residence, with accountability for resident and employee experience, occupancy,…
Added 16 mins ago
OH
Purchasing Manager
Omega Holdings
Hamilton, ON
- Full-time
Manage the procurement of materials, components, equipment, supplies, and services required for production and company operations.
Added 16 mins ago
WL
Financial Services Administrator
Wagner, Livock & Associates Financial Services Inc.
Kitchener, ON
- $45,000 to $60,000 CAD / year
- Full-time
Familiarity with CIRO-regulated dealer operations or managing general agency (MGA) workflows.
Added 17 mins ago
NH
Production Engineer-In-Training
Novara Human Capital Solutions
Calgary, AB
- Full-time
…in production optimization, well performance analysis, field operations support, and regulatory compliance while working toward professional engineering…
Added 17 mins ago
CH
District Administrator IS
Clean Harbors
Sarnia, ON
- Full-time
…clerical support to our East district to ensure efficient district operations, including reception, general administration, and project-based activities at the…
Added 17 mins ago
CH
District Administrator IS
Clean Harbors
Edmonton, AB
- Full-time
…clerical support to our West district to ensure efficient district operations, including reception, general administration, and project-based activities at the…
Added 17 mins ago
CH
District Administrator IS
Clean Harbors
Fort McMurray, AB
- Full-time
…support to our Oil Sands district to ensure efficient district operations, including reception, general administration, and project-based activities at the…
Added 17 mins ago
D
Advisory Agent, Member and Client Experience
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Montreal, QC
- Full-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Added 17 mins ago
D
Account Manager, Real Estate Market
Desjardins
Montreal, QC · Quebec, QC · Desjardins Entreprises - Caisses de Groupes
- Full-time
Execute various promotional activities as part of the centre's business operations. Participate in targeted public relations activities and participate actively in the business community.
Added 17 mins ago
D
Advisory Agent - Member and Client Experience
Desjardins
Laval, QC · Caisse Desjardins de l'Ouest de Laval
- Part-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own
Added 17 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC
- Full-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own
Added 17 mins ago
C
Applications Support Sr Analyst - Asst. Vice President
Citi
Mississauga, ON
- Full-time
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Added 17 mins ago
C
Director, Capital Markets Accounting
CIBC
Toronto, ON
- Full-time
…policies/requirements are implemented in a controlled manner. Work with Chief Accountant’s Group to ensure policy as mandated and agreed with other governance partners to ensure CIBC…
Added 17 mins ago
CB
Estimator - Intermediate/Senior (CB)
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Edmonton, AB
- Full-time
…(GC/GRs) study and site logistics and Building LIFE as prepared by…

Cella

User Experience Writer

Toronto, ON, Canada

$63 to $68 CAD / hour · Contract

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Job details

Pay: $63 to $68 CAD / hour
Job type: Contract
Apply by: Nov 5, 2026
Experience: 3–5 years of professional experience, preferably in digital, conversational, or content design.
Posting language: English
Posted: Oct 6, 2026

Original job description

Our banking client is seeking a talented and detail-oriented Content Designer to deliver high-quality content designs across multiple digital projects. In this role, you will create, evaluate, and modify the language used on digital tools, applications, prototypes, and websites. You will lead and participate in ideation sessions, develop user-centered concepts, and innovate using design thinking methodologies.

Working independently from end to end, you will solve complex problems involving multiple variables and stakeholders, applying user-centered design principles to ensure content is accessible, engaging, and aligned with customer needs throughout the product development lifecycle.

This role is a 12 month contract that requires the talent to work onsite at our client's office 4 days per week.

Responsibilities

Conceptualize, design, and execute future-state and near-term cross-channel content experiences.
Participate in all phases of the product development lifecycle, including product ideation and definition, user research, feature team scoping/planning, effort estimation, design, post-launch evaluation, and stakeholder communication.
Apply user-centered design methodologies to ensure content is fully accessible and directly addresses customer needs.
Collaborate closely with Experience Design Leads, Product Owners, Tech Leads, and Engineers to develop and deliver optimal solutions.
Conduct internal and external content projects, as well as support the development and delivery of presentations and communications to management and broader audiences.
Participate in cross-functional and enterprise initiatives as a content design expert, helping to identify risks and provide guidance for complex situations.
Consistently exercise discretion in managing correspondence, information, and matters of confidentiality, escalating issues where appropriate.
Ensure business operations and respective programs, policies, and practices comply with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
Take direction from the Content Design Lead while maintaining alignment with Product Owners, Tech Leads, Experience Design Leads, and Control Partners.

Requirements

3–5 years of professional experience, preferably in digital, conversational, or content design.
Background or degree in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus.
Proven expertise in plain language writing, editing, and proofreading.
Demonstrated experience writing WCAG/Accessibility-compliant content.
Hands-on experience securing regulatory approvals.
Strong willingness to collaborate within cross-functional teams.
Self-motivated, flexible, organized, and highly accountable.
A strong passion for great experience design.
Experience in the Financial Services (FI) industry.
Experience writing and designing content for public-facing websites.

If you are a passionate Content Designer ready to create seamless digital experiences and drive user-centric solutions, we want to hear from you! Please submit your application and resume to be considered for this time sensitive opportunity today!

Note: This posting is for existing and upcoming vacancies.

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.

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More about this job

Responsibilities

Create and refine accessible, user-centered content experiences across digital products and channels, contributing throughout the product development lifecycle from ideation and research to post-launch evaluation. Collaborate with design, product, technology, and control partners, while supporting content initiatives, stakeholder communications, and compliance with applicable requirements.

Requirements

Requires 3–5 years of professional experience, preferably in digital, conversational, or content design, along with strong plain-language writing, editing, proofreading, and accessibility-compliant content skills. Financial services experience, public-facing website content experience, regulatory approval experience, and a design-related educational background are preferred or advantageous.

Skills

Content Design
User Experience Writing
Plain Language Writing
Editing
Proofreading
WCAG
Regulatory Approvals
User-Centered Design
Design Thinking
Cross-Functional Collaboration
Content Strategy
Digital Content
Public-Facing Website Content
Stakeholder Communication
Financial Services

Visa sponsorship

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Keywords

Content Design
User Experience Writing
Digital Content
Conversational Design
Plain Language
Editing
Proofreading
WCAG
Accessibility
Regulatory Approvals
User-Centered Design
Design Thinking
Product Development Lifecycle
User Research
Cross-Channel Content
Experience Design
Financial Services
Banking
Public-Facing Websites
Stakeholder Communication
Feature Team Planning
Effort Estimation
Compliance
Financial Controls
Confidentiality

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