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Cellar Insights

Hardware & IoT Lead

Calgary, AB, Canada

Job type: Full-time
Apply by: Mar 22, 2027
Posting language: English
Posted: Sep 23, 2026

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Original job description

Hardware and IoT Operations Lead

Company: Cellar Insights Inc.

Location: Calgary, AB, Canada, Hybrid (Travel Required ~10-25% of time)

Experience: 3-5 years

Employment Type: Full-Time

Position Overview

Join Cellar Insights as a Hardware & IoT Operations Lead and play a crucial role in deploying, supporting, maintaining, and advancing cutting-edge IoT hardware systems for agricultural storage. This position is perfect for those who excel at managing procurement, provisioning, installation, troubleshooting, and even a little designing of devices - all while driving improvements, scaling solutions, and streamlining automation in a fast-evolving environment.

Why Cellar Insights

Founded in 2023, Cellar Insights Inc. improves perishable-crop storage-starting with potatoes. Our smart storage monitoring and early spoilage detection help growers and processors reduce shrink, protect fry colour, and optimize movement timing across multi-site operations. Deployed across North America, the platform analyzes 1.5M+ storage datasets and (publicly reported) monitors 900M+ lb of potatoes. Web and mobile dashboards deliver timely alerts and trend analytics; advanced analytics and AI refine predictions behind the scenes - so teams act earlier, waste less, and increase crop value.

Step into a collaborative team that values technical expertise, innovation, and a growth mindset as you support essential IoT solutions from the field to the cloud. In your role you will:

Drive hands-on field impact: Your installs, commissioning, and troubleshooting keep storages healthy across North America - real sites, real results.
Build better deployments: Standardize, and streamline setup flows;
Understand the complete product stack: From devices and connectivity to cloud dashboards - work with product/software/data teams to validate end-to-end integrity.

Key Responsibilities

As the Hardware and IoT Operations Lead, you own the end-to-end operations of the Cellar Insights hardware fleet. Our customers love us because you are exceptional at making sure our deployed systems just work. You are responsible for:

Source & Configure Hardware: Set up and provision IoT networks, devices, sensors, and supporting systems.
Manage Supplier Relationships: Build strong vendor partnerships to source reliable, high-quality IoT components.
Deliver White-Glove Support: Provide exceptional hardware and IT assistance to ensure total customer satisfaction.
Lead On-Site Deployments: Plan, schedule, and execute site installations, commissioning, and hands-on troubleshooting.
Ensure Field Connectivity: Oversee active IoT devices to maintain seamless cellular and LoRaWAN network performance.
Optimize Workflows: Standardize deployment procedures, document processes, and automate repetitive tasks.
Partner with Engineering: Collaborate with development teams to verify data flow, system reliability, and overall integrity.
Track Operations & Inventory: Keep detailed, organized records of device inventory, provisioning, and support history.
Engage with Clients: Travel to client facilities to offer direct support and build strong working relationships.
Scale the Team: Grow and guide the hardware installation team with supportive, effective leadership.

Qualifications

3–5 years of hands-on experience setting up, provisioning, deploying, and troubleshooting IoT hardware, sensors, and embedded systems in real-world environments.
Proven track record of managing active IoT device fleets utilizing cellular connectivity and LoRaWAN communication networks.
Demonstrated passion for delivering white-glove field service and outstanding technical support directly to end users.
Skilled at translating frontline customer feedback into actionable insights for the product lifecycle.
Strong problem-solving mindset with enthusiasm for travel and hands-on field deployments.
Valid driver's license and readiness for site visits.

Nice to Have

Basic embedded programming (C/C++ or Python).
Experience scripting or automating deployment/configuration tasks.
Knowledge of industrial or agricultural IoT.
Experience designing and implementing stand-alone IoT hardware, including cellular-enabled devices.

What We Offer:

Competitive salary, benefits, & opportunities for professional growth and development within a rapidly growing company.
Access to equity in an up and coming startup
A collaborative and innovative work environment where your contributions make a tangible impact.

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining Cellar Insights Inc
Send your application to apply@cellarinsights.com and include the role you're applying for in the subject line.

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More about this job

Responsibilities

Own end-to-end operations for the IoT hardware fleet, including sourcing and provisioning devices, managing suppliers and inventory, and planning and carrying out customer-site installations, commissioning, and troubleshooting. Maintain field connectivity and customer support, improve and automate deployment workflows, collaborate with engineering teams to validate system integrity, and guide the installation team.

Requirements

Requires 3–5 years of hands-on experience deploying, provisioning, and troubleshooting IoT hardware, sensors, and embedded systems, including managing device fleets using cellular and LoRaWAN networks. Candidates should have strong customer-facing technical support and problem-solving skills, be willing to travel for field deployments, and hold a valid driver's license; embedded programming and automation experience are advantageous.

Skills

IoT Hardware Deployment
Hardware Provisioning
Sensor Configuration
Cellular Connectivity
LoRaWAN
Field Installation And Commissioning
Hardware Troubleshooting
Technical Support
Inventory Management
Workflow Standardization
Process Documentation
Task Automation
Cross-Functional Collaboration
Customer Service
Team Leadership

Benefits

Competitive Salary
Benefits
Professional Growth And Development Opportunities
Equity
Collaborative And Innovative Work Environment

Visa sponsorship

Not detected in the job text

Keywords

IoT
Hardware Fleet Operations
Sensors
Embedded Systems
Cellular Networks
LoRaWAN
Device Provisioning
Hardware Procurement
Supplier Management
Field Deployments
Installation
Commissioning
Troubleshooting
Technical Support
Inventory Tracking
Workflow Automation
Process Documentation
Data Flow Validation
System Reliability
Cloud Dashboards
Agricultural IoT
Industrial IoT
C/C++
Python
Customer Feedback
Team Leadership

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