Closed listing
Account Manager, Inside Sales - Toronto, ON
- Toronto, ON, Canada
- North York, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- Minimum of 3 years of experience in account management, inside sales, business services, or business development.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Cellcom Communications has officially been ranked #1 among Quebec's 300 largest SMEs 🏆. And the good news? Our team is growing!
We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.
Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!
Key Responsibilities 📌
As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:
Compensation & Benefits ✨
We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.
Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!
Key Responsibilities 📌
As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:
- Manage and grow an existing portfolio of business customers.
- Drive customer retention, contract renewals, and revenue growth within assigned accounts.
- Build and maintain strong client relationships in order to understand their business needs and objectives.
- Conduct regular follow-ups with customers to ensure satisfaction and long-term loyalty.
- Identify upselling and cross-selling opportunities across the full portfolio of products and services.
- Prepare contract renewals and negotiate commercial terms to maintain and grow revenue.
- Minimum of 3 years of experience in account management, inside sales, business services, or business development.
- Demonstrated experience managing and retaining B2B customer accounts.
- Strong relationship-building skills and the ability to develop trusted partnerships.
- Excellent communication and negotiation skills.
- Ability to identify growth opportunities within an existing customer portfolio.
- Proactive, results-oriented mindset.
- Strong problem-solving skills and the ability to develop solutions tailored to customer needs.
- Positive attitude and strong team spirit.
- Ability to thrive in a target-driven and performance-based environment.
- Excellent verbal and written communication skills in English.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with CRM systems (Salesforce, Dynamics, or equivalent) is considered an asset.
- 📡 Experience in telecommunications, technology, or B2B services is considered an asset.
- 🎓 College diploma or university degree in Business Administration, Sales, Marketing, or a related field is considered an asset.
Compensation & Benefits ✨
- Start date: As soon as possible.
- Competitive base salary plus commissions.
- Top performers typically earn a total annual compensation ranging from $90,000 to $110,000, including commissions and incentive bonuses.
- Comprehensive group insurance available from day one.
- Three weeks of vacation.
- Company-provided laptop, headset, and complete work-from-home equipment.
- Ongoing training and professional development opportunities.
- Dynamic work environment featuring corporate events, recognition programs, team-building activities, and career advancement opportunities.
More about this job
Responsibilities
Manage and grow an existing portfolio of business customers by building strong relationships, supporting retention and renewals, and increasing revenue. Follow up to ensure customer satisfaction, identify upselling and cross-selling opportunities, and negotiate commercial terms for contract renewals.
Requirements
At least three years of experience in account management, inside sales, business services, or business development, with demonstrated success managing and retaining B2B accounts. Requires strong communication, relationship-building, negotiation, organization, and problem-solving skills, along with a proactive, results-oriented approach; CRM, telecommunications, and relevant postsecondary education are assets.
Skills
- Account Management
- Inside Sales
- B2B Account Management
- Customer Retention
- Relationship Building
- Communication
- Negotiation
- Upselling
- Cross-Selling
- Revenue Growth
- Problem-Solving
- Microsoft Office
- CRM Systems
- Time Management
- Customer Service
Benefits
- Comprehensive Group Insurance
- Three Weeks of Vacation
- Company-Provided Laptop and Headset
- Work-From-Home Equipment
- Ongoing Training and Professional Development
- Corporate Events
- Recognition Programs
- Team-Building Activities
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Management & Leadership
- Technology
Keywords
- Account Management
- Inside Sales
- B2B
- Business Development
- Customer Retention
- Contract Renewals
- Revenue Growth
- Client Relationships
- Upselling
- Cross-Selling
- Commercial Negotiation
- Customer Satisfaction
- Microsoft Office
- Excel
- Word
- PowerPoint
- CRM
- Salesforce
- Microsoft Dynamics
- Telecommunications
- Technology
- B2B Services
- Sales
- Business Administration
- Marketing