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Added 5 mins ago
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Cellcom Communications - Cellcom.ca

Account Manager, Inside Sales - Toronto, ON

Toronto, ON, Canada
North York, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: Minimum of 3 years of experience in account management, inside sales, business services, or business development.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Cellcom Communications has officially been ranked #1 among Quebec's 300 largest SMEs 🏆. And the good news? Our team is growing!

We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.

Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!

Key Responsibilities 📌

As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:

Manage and grow an existing portfolio of business customers.
Drive customer retention, contract renewals, and revenue growth within assigned accounts.
Build and maintain strong client relationships in order to understand their business needs and objectives.
Conduct regular follow-ups with customers to ensure satisfaction and long-term loyalty.
Identify upselling and cross-selling opportunities across the full portfolio of products and services.
Prepare contract renewals and negotiate commercial terms to maintain and grow revenue.

Qualifications / Requirements ✅

Minimum of 3 years of experience in account management, inside sales, business services, or business development.
Demonstrated experience managing and retaining B2B customer accounts.
Strong relationship-building skills and the ability to develop trusted partnerships.
Excellent communication and negotiation skills.
Ability to identify growth opportunities within an existing customer portfolio.
Proactive, results-oriented mindset.
Strong problem-solving skills and the ability to develop solutions tailored to customer needs.
Positive attitude and strong team spirit.
Ability to thrive in a target-driven and performance-based environment.

Skills 💼

Excellent verbal and written communication skills in English.
Strong organizational and time-management skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Experience with CRM systems (Salesforce, Dynamics, or equivalent) is considered an asset.
📡 Experience in telecommunications, technology, or B2B services is considered an asset.
🎓 College diploma or university degree in Business Administration, Sales, Marketing, or a related field is considered an asset.

#P2

Compensation & Benefits ✨

Start date: As soon as possible.
Competitive base salary plus commissions.
Top performers typically earn a total annual compensation ranging from $90,000 to $110,000, including commissions and incentive bonuses.
Comprehensive group insurance available from day one.
Three weeks of vacation.
Company-provided laptop, headset, and complete work-from-home equipment.
Ongoing training and professional development opportunities.
Dynamic work environment featuring corporate events, recognition programs, team-building activities, and career advancement opportunities.

Apply About employer

More about this job

Responsibilities

Manage and grow an existing portfolio of business customers by building strong relationships, supporting retention and renewals, and increasing revenue. Follow up to ensure customer satisfaction, identify upselling and cross-selling opportunities, and negotiate commercial terms for contract renewals.

Requirements

At least three years of experience in account management, inside sales, business services, or business development, with demonstrated success managing and retaining B2B accounts. Requires strong communication, relationship-building, negotiation, organization, and problem-solving skills, along with a proactive, results-oriented approach; CRM, telecommunications, and relevant postsecondary education are assets.

Skills

Account Management
Inside Sales
B2B Account Management
Customer Retention
Relationship Building
Communication
Negotiation
Upselling
Cross-Selling
Revenue Growth
Problem-Solving
Microsoft Office
CRM Systems
Time Management
Customer Service

Benefits

Comprehensive Group Insurance
Three Weeks of Vacation
Company-Provided Laptop and Headset
Work-From-Home Equipment
Ongoing Training and Professional Development
Corporate Events
Recognition Programs
Team-Building Activities
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Inside Sales
B2B
Business Development
Customer Retention
Contract Renewals
Revenue Growth
Client Relationships
Upselling
Cross-Selling
Commercial Negotiation
Customer Satisfaction
Microsoft Office
Excel
Word
PowerPoint
CRM
Salesforce
Microsoft Dynamics
Telecommunications
Technology
B2B Services
Sales
Business Administration
Marketing

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