Gestionnaire de comptes, Ventes internes
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Account Manager, Inside Sales
Cellcom Communications has officially been ranked #1 among Quebec's 300 largest SMEs 🏆. And the good news? Our team is growing!
We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.
Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!
Key Responsibilities 📌
As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:
- Manage and grow an existing portfolio of business customers.
- Drive customer retention, contract renewals, and revenue growth within assigned accounts.
- Build and maintain strong client relationships in order to understand their business needs and objectives.
- Conduct regular follow-ups with customers to ensure satisfaction and long-term loyalty.
- Identify upselling and cross-selling opportunities across the full portfolio of products and services.
- Prepare contract renewals and negotiate commercial terms to maintain and grow revenue.
Qualifications / Requirements ✅
- Minimum of 3 years of experience in account management, inside sales, business services, or business development.
- Demonstrated experience managing and retaining B2B customer accounts.
- Strong relationship-building skills and the ability to develop trusted partnerships.
- Excellent communication and negotiation skills.
- Ability to identify growth opportunities within an existing customer portfolio.
- Proactive, results-oriented mindset.
- Strong problem-solving skills and the ability to develop solutions tailored to customer needs.
- Positive attitude and strong team spirit.
- Ability to thrive in a target-driven and performance-based environment.
Skills 💼
- Excellent verbal and written communication skills in both French and English.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with CRM systems (Salesforce, Dynamics, or equivalent) is considered an asset.
- 📡 Experience in telecommunications, technology, or B2B services is considered an asset.
- 🎓 College diploma or university degree in Business Administration, Sales, Marketing, or a related field is considered an asset.
#P2
Compensation & Benefits ✨
- Start date: As soon as possible.
- Competitive base salary plus commissions.
- Top performers typically earn a total annual compensation ranging from $90,000 to $110,000, including commissions and incentive bonuses.
- Comprehensive group insurance available from day one.
- Three weeks of vacation.
- Company-provided laptop, headset, and complete work-from-home equipment.
- Ongoing training and professional development opportunities.
- Dynamic work environment featuring corporate events, recognition programs, team-building activities, and career advancement opportunities.
Read the full bilingual original
English version to follow...
Cellcom Communications est officiellement classée n° 1 parmi les 300 plus grandes PME du Québec 🏆. Et la bonne nouvelle? Notre équipe est en pleine croissance!
Nous sommes à la recherche d'un(e) Gestionnaire de comptes, Ventes internes, prêt(e) à évoluer dans une culture axée sur la performance, la collaboration et l'excellence du service à la clientèle.
Vous aimez bâtir des relations durables, maximiser la satisfaction des clients et identifier des opportunités de croissance au sein d'un portefeuille existant? Joignez-vous à une équipe n°1 au sein d'une entreprise n°1!
Responsabilités principales 📌
En Tant Que Gestionnaire De Comptes, Ventes Internes, Vous Relèverez Du Directeur Général, Ventes Corporatives. Vos Principales Responsabilités Seront Les Suivantes
Conditions et avantages ✨
Cellcom Communications has officially been ranked #1 among Quebec's 300 largest SMEs 🏆. And the good news? Our team is growing!
We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.
Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!
Key Responsibilities 📌
As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:
Compensation & Benefits ✨
Cellcom Communications est officiellement classée n° 1 parmi les 300 plus grandes PME du Québec 🏆. Et la bonne nouvelle? Notre équipe est en pleine croissance!
Nous sommes à la recherche d'un(e) Gestionnaire de comptes, Ventes internes, prêt(e) à évoluer dans une culture axée sur la performance, la collaboration et l'excellence du service à la clientèle.
Vous aimez bâtir des relations durables, maximiser la satisfaction des clients et identifier des opportunités de croissance au sein d'un portefeuille existant? Joignez-vous à une équipe n°1 au sein d'une entreprise n°1!
Responsabilités principales 📌
En Tant Que Gestionnaire De Comptes, Ventes Internes, Vous Relèverez Du Directeur Général, Ventes Corporatives. Vos Principales Responsabilités Seront Les Suivantes
- Gérer et développer un portefeuille de clients commerciaux existants.
- Assurer la rétention, le renouvellement et la croissance des comptes qui vous sont assignés.
- Établir et maintenir des relations solides avec les clients afin de bien comprendre leurs besoins d'affaires et leurs objectifs.
- Effectuer des suivis réguliers auprès des clients afin d'assurer leur satisfaction et leur fidélisation.
- Identifier les opportunités de ventes additionnelles et croisées à travers l'ensemble du portefeuille de produits et services.
- Préparer les renouvellements de contrats et négocier les conditions commerciales afin de maintenir et développer les revenus.
- Minimum de 3 années d'expérience en gestion de comptes, ventes internes, service aux entreprises ou développement des affaires.
- Expérience démontrée dans la gestion et la fidélisation de clients B2B.
- Solides compétences en relation client et capacité à développer des partenariats de confiance.
- Excellentes capacités de négociation et de communication.
- Capacité à identifier des opportunités de croissance au sein d'un portefeuille existant.
- Approche proactive et orientée vers les résultats.
- Forte capacité à résoudre les problèmes et à trouver des solutions adaptées aux besoins des clients.
- Attitude positive et esprit d'équipe.
- Grande aptitude à travailler dans un environnement axé sur les objectifs et la performance.
- Excellentes aptitudes en communication orale et écrite en français et en anglais.
- Capacité à gérer efficacement les priorités et son temps.
- Maîtrise de Microsoft Office (Excel, Word, PowerPoint).
- Expérience avec les systèmes CRM (Salesforce, Dynamics ou équivalent) : un atout.
- 📡 Expérience dans les télécommunications, les technologies ou les services B2B : un atout.
- 🎓 Diplôme d'études collégiales ou universitaires en administration, ventes, marketing ou domaine connexe : un atout.
Conditions et avantages ✨
- Date de début : dès que possible.
- Rémunération : salaire de base concurrentiel + commissions.
- Les employés les plus performants atteignent en moyenne une rémunération totale de 90 000 $ à 110 000 $ par année, incluant commissions et bonifications.
- Assurance collective : disponible dès le premier jour.
- Vacances : 3 semaines.
- Équipement fourni : ordinateur portable, casque d'appel et outils de travail complets.
- Formation continue et accompagnement professionnel.
- Environnement stimulant : événements corporatifs, concours de reconnaissance, activités d'équipe et occasions d'avancement.
Cellcom Communications has officially been ranked #1 among Quebec's 300 largest SMEs 🏆. And the good news? Our team is growing!
We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.
Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!
Key Responsibilities 📌
As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:
- Manage and grow an existing portfolio of business customers.
- Drive customer retention, contract renewals, and revenue growth within assigned accounts.
- Build and maintain strong client relationships in order to understand their business needs and objectives.
- Conduct regular follow-ups with customers to ensure satisfaction and long-term loyalty.
- Identify upselling and cross-selling opportunities across the full portfolio of products and services.
- Prepare contract renewals and negotiate commercial terms to maintain and grow revenue.
- Minimum of 3 years of experience in account management, inside sales, business services, or business development.
- Demonstrated experience managing and retaining B2B customer accounts.
- Strong relationship-building skills and the ability to develop trusted partnerships.
- Excellent communication and negotiation skills.
- Ability to identify growth opportunities within an existing customer portfolio.
- Proactive, results-oriented mindset.
- Strong problem-solving skills and the ability to develop solutions tailored to customer needs.
- Positive attitude and strong team spirit.
- Ability to thrive in a target-driven and performance-based environment.
- Excellent verbal and written communication skills in both French and English.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with CRM systems (Salesforce, Dynamics, or equivalent) is considered an asset.
- 📡 Experience in telecommunications, technology, or B2B services is considered an asset.
- 🎓 College diploma or university degree in Business Administration, Sales, Marketing, or a related field is considered an asset.
Compensation & Benefits ✨
- Start date: As soon as possible.
- Competitive base salary plus commissions.
- Top performers typically earn a total annual compensation ranging from $90,000 to $110,000, including commissions and incentive bonuses.
- Comprehensive group insurance available from day one.
- Three weeks of vacation.
- Company-provided laptop, headset, and complete work-from-home equipment.
- Ongoing training and professional development opportunities.
- Dynamic work environment featuring corporate events, recognition programs, team-building activities, and career advancement opportunities.
More about this job
Responsibilities
Manage and grow an assigned portfolio of business customers by building strong relationships, ensuring satisfaction and retention, and securing contract renewals. Identify upselling and cross-selling opportunities, negotiate commercial terms, and grow revenue across assigned accounts.
Requirements
At least three years of experience in account management, inside sales, business services, or business development, with demonstrated success managing and retaining B2B accounts. Strong communication, negotiation, relationship-building, organizational, and problem-solving skills are required; bilingual French and English proficiency is specified, while CRM, telecommunications, technology, and relevant postsecondary education are assets.
Skills
- Account Management
- Inside Sales
- B2B Customer Retention
- Client Relationship Building
- Contract Renewals
- Negotiation
- Upselling
- Cross-Selling
- Business Development
- Customer Satisfaction
- Problem-Solving
- Communication
- Time Management
- Microsoft Office
- CRM Systems
- Salesforce
Benefits
- Group Health Insurance
- Three Weeks Of Vacation
- Company-Provided Laptop And Headset
- Work Equipment
- Ongoing Training
- Professional Development
- Recognition Programs
- Team-Building Activities
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Management & Leadership
- Technology
Keywords
- Account Management
- Inside Sales
- B2B
- Business Development
- Customer Retention
- Contract Renewals
- Revenue Growth
- Client Relationships
- Customer Satisfaction
- Upselling
- Cross-Selling
- Commercial Negotiation
- Telecommunications
- Technology
- Microsoft Office
- Excel
- Word
- PowerPoint
- CRM
- Salesforce
- Microsoft Dynamics
- French
- English
- Sales Targets
- Customer Service