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Added 2 mins ago
PS
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- Full-time
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Added 2 mins ago
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Cellcom Communications - Cellcom.ca

Sales Specialist

Sarnia, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description Cellcom Communications (Cellcom.ca) is a long-established wireless dealer, founded in 1985 as one of Bell’s earliest partners in Canada’s cellular industry. The company operates over 60 stores across Quebec and Ontario and supports both retail and corporate customers. With significant investment in the wireless sector, Cellcom continues to grow steadily and has built a strong reputation in both consumer and enterprise markets. Today, Cellcom serves more than 1,700 corporate clients and 600,000 consumer customers, actively contributing to the expansion of Bell’s customer base. Team members join a dynamic, customer-focused environment with opportunities to grow alongside a leading wireless provider.

Role Description This full-time, on-site Sales Specialist role is based at a Cellcom location in Sarnia, ON. The Sales Specialist is responsible for engaging with walk-in customers, understanding their wireless and mobility needs, and recommending appropriate products, plans, and services. This role includes explaining features and benefits of wireless devices, accessories, and service plans, preparing sales quotations, processing transactions, and managing follow-ups to ensure customer satisfaction. The Sales Specialist also supports store merchandising, maintains product knowledge, and participates in promotions and sales campaigns to help achieve individual and store targets. Collaboration with colleagues, adherence to company policies, and consistent, professional customer interactions are essential to success in this role.

Qualifications

Candidates should possess strong Communication skills to clearly explain products, actively listen to customer needs, and interact professionally with diverse customers and team members.
Candidates should possess excellent Customer Service skills to provide a positive in-store experience, handle inquiries and issues, and build long-term customer relationships.
Candidates should possess solid Sales skills, including consultative selling, closing techniques, and the ability to meet or exceed sales targets in a retail environment.
Candidates should possess Training and Sales Management-related abilities, such as mentoring peers, supporting onboarding of new team members, and contributing to the achievement of store sales objectives.
Additional beneficial qualifications include prior retail or telecom experience, comfort working with point-of-sale systems and mobile technology, strong organizational and time-management skills, and the ability to work flexible hours, including evenings and weekends.

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More about this job

Responsibilities

Engage walk-in customers to understand their wireless and mobility needs, recommend suitable devices, accessories, plans, and services, and process sales transactions and quotations. Maintain product knowledge, support merchandising and promotional campaigns, follow up with customers, and collaborate with colleagues to meet sales targets and provide a positive customer experience.

Requirements

Candidates should have strong communication, customer service, and retail sales skills, including consultative selling and the ability to meet sales targets. Retail or telecommunications experience, familiarity with point-of-sale systems and mobile technology, organizational skills, and flexibility to work evenings and weekends are beneficial; mentoring and onboarding support abilities are also valued.

Skills

Communication
Customer Service
Consultative Selling
Sales
Closing Techniques
Product Knowledge
Customer Relationship Building
Sales Target Achievement
Peer Mentoring
Training and Onboarding
Point-of-Sale Systems
Mobile Technology
Organization
Time Management
Follow-Up
Merchandising

Visa sponsorship

Not detected in the job text

Keywords

Wireless Communications
Telecommunications
Retail Sales
Corporate Customers
Consumer Customers
Wireless Devices
Mobile Technology
Accessories
Service Plans
Sales Quotations
Transaction Processing
Point-of-Sale Systems
Consultative Selling
Closing Techniques
Customer Follow-Up
Customer Satisfaction
Product Knowledge
Store Merchandising
Promotions
Sales Campaigns
Sales Targets
Peer Mentoring
Team Onboarding
Customer Relationship Building

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