Account Associate

Company Description: Cellntell Distribution Inc. is a wholesale provider of mobile devices, tablets, accessories, spare parts, and repair services for businesses and enterprises. The company focuses on delivering the latest technology at competitive prices, sourcing from leading brands such as Apple, Samsung, LG, Alcatel, ZTE, Motorola, and Huawei. Through strong procurement processes, Cellntell ensures its customers receive some of the lowest prices in the market. In addition to mobile products, the company supplies a broad range of home electronics, including security cameras, smart home devices, laptops, and gaming consoles. This diverse product portfolio supports organizations seeking reliable, value-driven technology solutions.

Role Description: The Account Associate is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing bank transactions, banking wires, and accounts by responding to inquiries, confirming processing orders, and ensuring timely and accurate entries of customers in the ERP system. The role includes maintaining regular contact with clients, preparing quotes, updating account information, and coordinating with internal teams such as sales, inventory, and logistics. The Account Associate monitors account entry and cheque transfers, and helps resolve any account issues. Daily activities also involve documenting interactions in company systems, supporting account reporting, and upholding a high standard of customer service and professionalism.

Qualifications

• Strong interpersonal skills and accounts or banking experience
• Clear and professional communication skills, both verbal and written, for client interaction and internal collaboration.
• Analytical skills to review account activity, identify trends, and support data-driven recommendations.
• Account management experience or skills in handling multiple accounts, tracking orders, and following up on client needs.
• Basic knowledge of mobile devices, consumer electronics, or wholesale distribution is an asset.
• Proficiency with office and CRM software for data entry, reporting, and account documentation.
• Ability to prioritize tasks, manage time effectively, and work accurately in a fast-paced environment.
• Relevant post-secondary education in business, sales, or a related field, or equivalent practical experience.