Jobs in Canada

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Added 50 mins ago
S
Center Supervisor- FT- Windsor
Serco
Windsor, ON
- Full-time
To Be Successful In This Role, You Must Have
Added 50 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Victoria, BC
- $46.95 to $63.61 CAD / hour
- Full-time
Robust onboarding and supervised new grad program.
Added 50 mins ago
LH
Physiotherapist
Lifemark Health Group
Victoria, BC
- $100,000 to $131,000 CAD / year
- Full-time
Robust onboarding and supervised a new grad program.
Added 50 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Victoria, BC
- $60 to $72 CAD / hour
- Full-time
…Occupational Therapist in our Customized Recovery and Return to Work Program, you will play a key role in assessing and treating clients who have sustained workplace injuries and requiring…
Added 1 hour ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 1 hour ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 1 hour ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Concord, ON
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.ca.
Added 1 hour ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Support the Industrial Segment Marketing Manager in executing integrated marketing programs for MMM, heavy industries, and other priority industrial markets.
Added 1 hour ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Support the Industrial Segment Marketing Manager in executing integrated marketing programs for MMM, heavy industries, and other priority industrial markets.
Added 2 hours ago
LH
Occupational Therapist
Lifemark Health Group
Oshawa, ON
- $69,826 to $102,411 CAD / year
- Full-time
Our OTs provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries. They also play a pivotal role in…
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Robust onboarding and supervised new grad program.
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Trenton, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Robust onboarding and supervised new grad program.
Added 2 hours ago
RJ
Compliance Officer, RJLU
Raymond James Ltd.
Toronto, ON
- Full-time
RJLU is a cross-border firm registered in the U.S · broker-dealer or Canadian cross-border dealer highly desired
Added 2 hours ago
RU
Senior Manager, Canadian National Tax Centre
RSM US LLP
Toronto, ON
- Full-time
RSM’s Canadian National Tax Centre (CNTC) is looking for a dynamic Senior Manager to join our team. CNTC supports tax practitioners across the firm by providing tax technical advice,…
Added 2 hours ago
K
DevOps Engineer
Kablamo
Toronto, ON
- Full-time
…security controls, escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security…
Added 2 hours ago
UG
Recruitment Communications Officer
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Reporting to the Finance and Data Analysis Manager, the Recruitment Communications Officer is responsible for developing, writing, designing, and maintaining recruitment communications and…
Added 2 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
Added 3 hours ago
CO
Tax & Water Coordinator
City of St. Catharines
St. Catharines, ON
- Full-time
About the Role: Reporting to the Revenue and Collections Manager, the Tax & Water Coordinator coordinates specialized property tax and water revenue administration, including tax…
Added 3 hours ago
C
Bilingual Caseworker Support Associate
Cencora
AB · Edmonton, AB
- Full-time
Attend on-going and specialized training courses for products or programs, as deemed appropriate by Program Manager.
Added 3 hours ago
Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
The Sr. Manager serves as the functional lead for the Enterprise Field Marketing pod, providing day-to-day direction, prioritization, coaching, and quality oversight for the supporting…
Added 3 hours ago
CB
Bakery Manager
COBS Bread
Chilliwack, BC
- $42,000 to $46,000 CAD / year
- Full-time
Right now, we are looking for a Bakery Manager who is looking for the next challenge in their career to lead and develop a strong bakery team. Working as part of the production and sales…
Added 3 hours ago
CB
Bakery Manager
COBS Bread
Mission, BC
- $42,000 to $46,000 CAD / year
- Full-time
Right now, we are looking for a Bakery Manager who is looking for the next challenge in their career to lead and develop a strong bakery team. Working as part of the production and sales…
Added 3 hours ago
GF
Performance Coach - HYROX - her GoodLife Fitness Mississauga Erin Mills Town Centre - NEW CLUB
GoodLife Fitness
Mississauga, ON
- Part-time
Ensures proper Performance Program (REGYMEN, HYROX, Craft Boxing Co., PEAK, Other Performance Programing) delivery is followed to provide an exceptional and safe Member experience
Added 3 hours ago
YU
Work Integrated Learning Programs Coordinator
York University
Markham, ON
- Contract
…student-employer experience at Markham Campus.Reporting to the Manager, Educational and Employer Partnerships under the leadership of the Director, Educational and Employer Partnerships,…
Added 3 hours ago
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Gérant(e) de magasin – GEOX – Rockland Centre
Geox
Montreal, QC
- Full-time

Cencora

Bilingual Caseworker Support Associate

AB, Canada
Edmonton, AB, Canada

$43,400 CAD - 67,980 CAD · Full-time

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Job details

Pay: $43,400 CAD - 67,980 CAD
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities

Sort and review incoming patient information/documentation in database(s); documentation types include the following, but are not limited to: insurance information, enrollment forms, prescriptions, etc.
Review patient information in database and ensure accurate documentation as per client needs, as well as data entry of pertinent information received (e.g. test results, prescriptions).
Information management and pharmacovigilance: Recognize and report adverse and other reportable events received alone or in combination with a product complaint or medical information question in compliance with SOP/protocol; document activities in program specific database.
Interpret documentation received from physicians’ offices, clinics, etc. (e.g. medical directives, consult notes, test results).
Attach post-injection/infusion reports to patient database(s) to ensure proper documentation for patient assistance and drug safety program needs.
Review post-injection/infusion reports and identifying and reporting all adverse events indicated.
Faxing post-injection/infusion reports to physicians’ offices, as required.
Updating patients’ files in respective database(s) to indicate patients’ next injection/infusion appointment dates.
Following-up with field nurses for missing and/or incomplete post-injection/infusion reports, as required.
Work directly with internal clients to request additional information or clarification, as necessary.
Assist in team-specific training of new hires.
Attend on-going and specialized training courses for products or programs, as deemed appropriate by Program Manager.
Provide reports and complete other tasks assigned by Program Manager, as needed

Experience

A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical, and/or insurance industry is a strong asset
Fluency in English and French, verbal and written
Highly organized with strong attention to detail
Proficiency in Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working in a call centre environment an asset
Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients
Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
Able to work any 8-hour shift (between 8:00AM- 8:00PM)
Minimum University Degree in a related field or equivalent

Skills And Knowledge

A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical, and/or insurance industry is a strong asset
Fluency in English and French, verbal and written
Highly organized with strong attention to detail
Proficiency in Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working in a call centre environment an asset
Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients
Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
Able to work any 8-hour shift (between 8:00AM- 8:00PM)
Minimum University Degree in a related field or equivalent

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

$43,400 CAD - 67,980 CAD

This posting is intended to fill an existing vacancy for our Bilingual Caseworker Support Associate role.

Affiliated Companies

Affiliated Companies: Innomar Strategies

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More about this job

Responsibilities

Review, interpret, and enter patient and medical documentation in program databases, ensuring accurate records and compliance with pharmacovigilance procedures. Track injection and infusion reports and appointments, follow up on missing information, coordinate with internal clients and field nurses, and support training and reporting tasks.

Requirements

Requires at least two years of customer service experience, fluency in written and spoken English and French, strong organizational and communication skills, and proficiency with Microsoft Office applications. A related university degree or equivalent is required; medical, pharmaceutical, insurance, call center, and medical terminology experience are assets.

Skills

English-French Fluency
Customer Service
Attention To Detail
Organization
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Data Entry
Medical Documentation Review
Pharmacovigilance
Medical Terminology
Written Communication
Verbal Communication
Time Management
Multitasking

Benefits

Medical, Dental, and Vision Care
Backup Dependent Care
Adoption Assistance
Infertility Coverage
Family-Building Support
Behavioral Health Solutions
Paid Parental Leave
Paid Caregiver Leave
Training Programs
Professional Development Resources
Mentorship Programs
Employee Resource Groups
Volunteer Activities

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Provider Support
Pharmaceutical Services
Innomar Strategies
Patient Documentation
Insurance Information
Enrollment Forms
Prescriptions
Database Management
Data Entry
Pharmacovigilance
Adverse Events
Product Complaints
Medical Information
Medical Directives
Consult Notes
Test Results
Injection Reports
Infusion Reports
Patient Assistance Programs
Drug Safety Programs
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Call Center
Medical Terminology
Customer Service
English-French Bilingual

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Work requirements

Jobs in Canada