Jobs in Canada

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Added 39 mins ago
PC
Independence Manager
Pwc Canada
Toronto, ON
- Full-time
As an Independence Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 hour ago
MF
Senior Project Manager
Magnet Forensics
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
The Senior Project Manager will play a key role in driving complex, high-visibility initiatives across Magnet Forensics. Working across teams and functions, you’ll bring structure to…
Added 2 hours ago
F
Project Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
In the role of Project Manager, you will have full accountability for overall project delivery of medium-sized or large-sized EPCM projects or to manage a significant and complex scope on a…
Added 2 hours ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Victoria, BC
- $46.95 to $63.61 CAD / hour
- Full-time
…rehabilitation, multidisciplinary treatment and mental health programs. Working across WorkSafeBC, ICBC, PCVRS, LTD and private-pay services, our shared focus is helping each client work…
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Victoria, BC
- $100,000 to $131,000 CAD / year
- Full-time
…daily function. In addition to working with the concussion programs, you will have the opportunity to participate in other work streams such as FCEs, Community OT services and Veterans…
Added 2 hours ago
L
Territory Manager - Healthcare
Linde
Moncton, NB
- Full-time
Territory Manager - Healthcare (14 Monthcontract)
Added 3 hours ago
Director, Talent Development
Liberty Utilities
Oakville, ON
Build integrated talent programs that connect attraction, development, performance, succession, and internal mobility into a cohesive employee experience.
Added 3 hours ago
WC
(CAN) Manager, Business Operations eCommerce
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Manager, Business Operations eCommerce drives strategy, execution, and growth of omni-channel programs. Responsibilities include vendor management, operational…
Added 3 hours ago
OP
Associate, Marketing & Communications
Oxford Properties Group
Toronto, ON
- Full-time
Our flexible hybrid work guideline requires teams to come to the office a minimum of 4 days per week
Added 3 hours ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 3 hours ago
A
Merchandiser Feed Products
ADM
Montreal, QC
- Full-time
Reporting to the Commercial Manager of Wheat Midds, this position will be responsible for the merchandising and position management of Wheat Midds for ADM’s Montreal Mills. This position…
Added 3 hours ago
OP
Supervisor, Property Operations
Oxford Properties Group
Toronto, ON · Scarborough, ON
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 3 hours ago
LH
Physiotherapist
Lifemark Health Group
Trenton, ON
- $36.92 to $54.14 CAD / hour
- Full-time
…vehicle accidents, delivering individualized rehabilitation programs focused on restoring function and returning patients to their daily activities. We offer an exciting opportunity for…
Added 3 hours ago
CL
Resident Advisor
Campus Living Centres
Welland, ON
- Full-time
Must possess superior verbal communication skills · Must possess above average customer service skills
Added 3 hours ago
IW
Plan Manager
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 3 hours ago
IW
Plan Manager
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 4 hours ago
A
Regional Marketing Manager- Edmonton Store Support Centre Office
AutoCanada
Calgary, AB
- Other
AutoCanada is one of Canada's largest automotive dealership groups, representing a broad portfolio of OEM brands across our 60+ stores from coast-to-coast. Our National Marketing team…
Added 4 hours ago
AC
Finance Manager, Academic
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Director, Academic Finance Operations, the Finance Manager provides cross departmental leadership in financial strategy, budget development, quarterly budget…
Added 4 hours ago
EL
Sr. Director, Medical Affairs - Neuroscience
Eli Lilly and Company
Toronto, ON
- Full-time
…and direction for the TA and to partner with cross-functional groups to provide independent medical and scientific input to the peri-launch, launch, and lifecycle management of NS assets –…
Added 4 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
Assess and quantify the resource, headcount, productivity, and capacity impacts of individual projects and programs across the organization.
Added 4 hours ago
C
Bilingual Caseworker Support Associate
Cencora
AB · Edmonton, AB
- Full-time
Attend on-going and specialized training courses for products or programs, as deemed appropriate by Program Manager.
Added 4 hours ago
Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
Design and execute targeted programs across priority prospect accounts and buying groups, including digital, in-person, executive, and/or integrated campaigns.
Added 5 hours ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
…employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all…
Added 5 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Burlington, ON
- $40,000 to $90,000 CAD / year
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 5 hours ago
L
Healthcare Professional (RRT-Full Time)
Linde
Calgary, AB
- Full-time
…develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to…

Cencora

Bilingual Caseworker Support Associate

AB, Canada
Edmonton, AB, Canada

$43,400 CAD - 67,980 CAD · Full-time

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Job details

Pay: $43,400 CAD - 67,980 CAD
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities

Sort and review incoming patient information/documentation in database(s); documentation types include the following, but are not limited to: insurance information, enrollment forms, prescriptions, etc.
Review patient information in database and ensure accurate documentation as per client needs, as well as data entry of pertinent information received (e.g. test results, prescriptions).
Information management and pharmacovigilance: Recognize and report adverse and other reportable events received alone or in combination with a product complaint or medical information question in compliance with SOP/protocol; document activities in program specific database.
Interpret documentation received from physicians’ offices, clinics, etc. (e.g. medical directives, consult notes, test results).
Attach post-injection/infusion reports to patient database(s) to ensure proper documentation for patient assistance and drug safety program needs.
Review post-injection/infusion reports and identifying and reporting all adverse events indicated.
Faxing post-injection/infusion reports to physicians’ offices, as required.
Updating patients’ files in respective database(s) to indicate patients’ next injection/infusion appointment dates.
Following-up with field nurses for missing and/or incomplete post-injection/infusion reports, as required.
Work directly with internal clients to request additional information or clarification, as necessary.
Assist in team-specific training of new hires.
Attend on-going and specialized training courses for products or programs, as deemed appropriate by Program Manager.
Provide reports and complete other tasks assigned by Program Manager, as needed

Experience

A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical, and/or insurance industry is a strong asset
Fluency in English and French, verbal and written
Highly organized with strong attention to detail
Proficiency in Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working in a call centre environment an asset
Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients
Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
Able to work any 8-hour shift (between 8:00AM- 8:00PM)
Minimum University Degree in a related field or equivalent

Skills And Knowledge

A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical, and/or insurance industry is a strong asset
Fluency in English and French, verbal and written
Highly organized with strong attention to detail
Proficiency in Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working in a call centre environment an asset
Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients
Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
Able to work any 8-hour shift (between 8:00AM- 8:00PM)
Minimum University Degree in a related field or equivalent

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

$43,400 CAD - 67,980 CAD

This posting is intended to fill an existing vacancy for our Bilingual Caseworker Support Associate role.

Affiliated Companies

Affiliated Companies: Innomar Strategies

Apply on LinkedIn About employer

More about this job

Responsibilities

Review, interpret, and enter patient and medical documentation in program databases, ensuring accurate records and compliance with pharmacovigilance procedures. Track injection and infusion reports and appointments, follow up on missing information, coordinate with internal clients and field nurses, and support training and reporting tasks.

Requirements

Requires at least two years of customer service experience, fluency in written and spoken English and French, strong organizational and communication skills, and proficiency with Microsoft Office applications. A related university degree or equivalent is required; medical, pharmaceutical, insurance, call center, and medical terminology experience are assets.

Skills

English-French Fluency
Customer Service
Attention To Detail
Organization
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Data Entry
Medical Documentation Review
Pharmacovigilance
Medical Terminology
Written Communication
Verbal Communication
Time Management
Multitasking

Benefits

Medical, Dental, and Vision Care
Backup Dependent Care
Adoption Assistance
Infertility Coverage
Family-Building Support
Behavioral Health Solutions
Paid Parental Leave
Paid Caregiver Leave
Training Programs
Professional Development Resources
Mentorship Programs
Employee Resource Groups
Volunteer Activities

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Provider Support
Pharmaceutical Services
Innomar Strategies
Patient Documentation
Insurance Information
Enrollment Forms
Prescriptions
Database Management
Data Entry
Pharmacovigilance
Adverse Events
Product Complaints
Medical Information
Medical Directives
Consult Notes
Test Results
Injection Reports
Infusion Reports
Patient Assistance Programs
Drug Safety Programs
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Call Center
Medical Terminology
Customer Service
English-French Bilingual

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Work requirements

Jobs in Canada