Jobs in Canada

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Added 1 min ago
E
US Corporate Tax - Calgary - Manager
EY
Calgary, AB
- Full-time
cross-border tax issues and drafting technical memos related to specific client matters
Added 1 min ago
OM
Lead de pratique, Programmatique
Omnicom Media
Montreal, QC
- Full-time
Added 1 min ago
PM
Manager Integrated Talent Management
Philip Morris International
Toronto, ON
- $126,888 CAD / year
- Full-time
First rotation (Manager Integrated Talent Management)
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IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
As Product Manager, Investment Product Management, you will be responsible for the lifecycle management and operational oversight of the retail mutual funds offered through ivari’s…
Added 1 min ago
VB
Manager, Exploration
Vale Base Metals
Toronto, ON
- Full-time
We are currently seeking a Manager, Exploration to join our Exploration team in Voisey’s Bay, Labrador, a fly-in fly-out operation · Professional Geoscientist (P.Geo.) designation or eligibility for registration is required
Added 1 min ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 1 min ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 min ago
CC
Retail Store Manager
Canna Cabana
Midnapore, AB
- Full-time
Must have valid SellSafe Certification
Added 16 mins ago
CM
Pregnancy Outreach Worker
Canadian Mothercraft Society
Toronto, ON
- Full-time
Reporting to the Manager of Early Intervention Programs, you'll work alongside a team of dedicated staff and community partners, collaborating to provide the highest quality support to our…
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Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
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Operator
Sterigenics
ON · Ontario, Canada
- Full-time
Must have forklift driving experience
Added 16 mins ago
CO
Tax & Water Coordinator
City of St. Catharines
St. Catharines, ON
- Full-time
About the Role: Reporting to the Revenue and Collections Manager, the Tax & Water Coordinator coordinates specialized property tax and water revenue administration, including tax…
Added 16 mins ago
TI
Business Development Manager - Safety
Techtronic Industries Canada Inc. - TTI Canada
BC · British Columbia, Canada
- Full-time
Must possess effective business communication skills, broad business perspective and market savvy
Added 16 mins ago
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General Manager, Eastern Ontario
Reliance Home Comfort
ON · Durham, ON
- Full-time
By joining Reliance as a General Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.…
Added 16 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Repentigny, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 16 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Repentigny, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
WM
General Labourer - Meat Processing
Westfine Meats Inc.
Innisfail, AB
- Full-time
Other duties assigned by supervisor or manager
Added 16 mins ago
EG
Office Administrator/Scale Operator
Emterra Group
Niagara Falls, ON
- Full-time
…addition, the role is responsible for operating the scale system to process inbound and outbound loads, maintaining accurate records, and supporting financial and operational reporting. The…
Added 16 mins ago
MI
Project Manager, Supply Chain Optimization
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Position Title: Project Manager, Supply Chain Optimization
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Part-Time Manager - St Laurent
Claire's
Ottawa, ON
- $17 to $19 CAD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 16 mins ago
S
Commercial Credit Operations Manager
Stripe
Toronto, ON
- Full-time
As a Credit Operations Manager, you will lead and develop a team of credit operations analysts while setting a strategic vision for scalable, high-quality operations. You will help enable…
Added 16 mins ago
LS
Food Services Manager
Lev Senior Living
Toronto, ON · Scarborough, ON
- Full-time
All managers rotate weekend coverage as Manager on Duty.
Added 16 mins ago
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Financial Services Manager - Northland Volkswagen
AutoCanada
Calgary, AB
- $150,000 to $180,000 CAD / year
- Other
The Automotive Finance Manager (FSM) is a key leader in the customer experience and a driving force behind the dealership's success. This role goes far beyond arranging financing. It is…
Added 16 mins ago
RT
Events & Field Marketing Manager
Rival Technologies
Vancouver, BC
- Full-time
Reporting to CMO, we're looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you'll help deliver high-quality trade…

Cencora

Bilingual Caseworker Support Associate

AB, Canada
Edmonton, AB, Canada

$43,400 CAD - 67,980 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $43,400 CAD - 67,980 CAD
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities

Sort and review incoming patient information/documentation in database(s); documentation types include the following, but are not limited to: insurance information, enrollment forms, prescriptions, etc.
Review patient information in database and ensure accurate documentation as per client needs, as well as data entry of pertinent information received (e.g. test results, prescriptions).
Information management and pharmacovigilance: Recognize and report adverse and other reportable events received alone or in combination with a product complaint or medical information question in compliance with SOP/protocol; document activities in program specific database.
Interpret documentation received from physicians’ offices, clinics, etc. (e.g. medical directives, consult notes, test results).
Attach post-injection/infusion reports to patient database(s) to ensure proper documentation for patient assistance and drug safety program needs.
Review post-injection/infusion reports and identifying and reporting all adverse events indicated.
Faxing post-injection/infusion reports to physicians’ offices, as required.
Updating patients’ files in respective database(s) to indicate patients’ next injection/infusion appointment dates.
Following-up with field nurses for missing and/or incomplete post-injection/infusion reports, as required.
Work directly with internal clients to request additional information or clarification, as necessary.
Assist in team-specific training of new hires.
Attend on-going and specialized training courses for products or programs, as deemed appropriate by Program Manager.
Provide reports and complete other tasks assigned by Program Manager, as needed

Experience

A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical, and/or insurance industry is a strong asset
Fluency in English and French, verbal and written
Highly organized with strong attention to detail
Proficiency in Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working in a call centre environment an asset
Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients
Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
Able to work any 8-hour shift (between 8:00AM- 8:00PM)
Minimum University Degree in a related field or equivalent

Skills And Knowledge

A minimum of two (2) years experience in customer service; experience in medical, pharmaceutical, and/or insurance industry is a strong asset
Fluency in English and French, verbal and written
Highly organized with strong attention to detail
Proficiency in Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working in a call centre environment an asset
Strong communication and interpersonal skills: written and verbal including effective phone etiquette to diverse audiences i.e. internal, healthcare professionals and patients
Proven ability to manage time, set priorities and multi-task in order to meet various competing work deadlines
Experience in the medical and/or pharmaceutical field(s) and medical terminology an asset
Able to work any 8-hour shift (between 8:00AM- 8:00PM)
Minimum University Degree in a related field or equivalent

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

$43,400 CAD - 67,980 CAD

This posting is intended to fill an existing vacancy for our Bilingual Caseworker Support Associate role.

Affiliated Companies

Affiliated Companies: Innomar Strategies

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More about this job

Responsibilities

Review, interpret, and enter patient and medical documentation in program databases, ensuring accurate records and compliance with pharmacovigilance procedures. Track injection and infusion reports and appointments, follow up on missing information, coordinate with internal clients and field nurses, and support training and reporting tasks.

Requirements

Requires at least two years of customer service experience, fluency in written and spoken English and French, strong organizational and communication skills, and proficiency with Microsoft Office applications. A related university degree or equivalent is required; medical, pharmaceutical, insurance, call center, and medical terminology experience are assets.

Skills

English-French Fluency
Customer Service
Attention To Detail
Organization
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Data Entry
Medical Documentation Review
Pharmacovigilance
Medical Terminology
Written Communication
Verbal Communication
Time Management
Multitasking

Benefits

Medical, Dental, and Vision Care
Backup Dependent Care
Adoption Assistance
Infertility Coverage
Family-Building Support
Behavioral Health Solutions
Paid Parental Leave
Paid Caregiver Leave
Training Programs
Professional Development Resources
Mentorship Programs
Employee Resource Groups
Volunteer Activities

Visa sponsorship

Not detected in the job text

Keywords

Patient Support
Provider Support
Pharmaceutical Services
Innomar Strategies
Patient Documentation
Insurance Information
Enrollment Forms
Prescriptions
Database Management
Data Entry
Pharmacovigilance
Adverse Events
Product Complaints
Medical Information
Medical Directives
Consult Notes
Test Results
Injection Reports
Infusion Reports
Patient Assistance Programs
Drug Safety Programs
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Call Center
Medical Terminology
Customer Service
English-French Bilingual

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Work requirements

Jobs in Canada