Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 10 mins ago
W
Meat Associate
Walmart
Oakville, ON
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 10 mins ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Parry Sound, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 10 mins ago
W
OMNI Customer Fulfillment Associate
Walmart
Ottawa, ON
- Full-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 10 mins ago
W
(CAN) Asset Protection Associate
Walmart
Winnipeg, MB
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 17 mins ago
PT
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
PHX Trois-Rivieres (Gestion Guiltre Inc)
Trois-Rivières, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 17 mins ago
PT
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
PHX Trois-Rivieres (Gestion Guiltre Inc)
Trois-Rivières, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 17 mins ago
WC
(CAN) Food & Consumables Team Lead
Wal-Mart Canada Corp
Yellowknife, NT
- Full-time
Added 17 mins ago
WC
(CAN) Part-Time Grocery Associate
Wal-Mart Canada Corp
Stratford, ON
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 17 mins ago
WC
(CAN) Part-Time Grocery Associate
Wal-Mart Canada Corp
Stratford, ON
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 17 mins ago
WC
Deli Bakery Team Associate
Wal-Mart Canada Corp
Oakville, ON
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 17 mins ago
WC
(CAN) Asset Protection Associate
Wal-Mart Canada Corp
Waterloo, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 40 mins ago
SS
Quality Source Inspector - Mechanical - Level II
SQA Services, Inc.
Quebec, QC
- $30 to $34 CAD / hour
- Full-time
The schedule is for the first shift, part-time, 20 - 30 hours a week, 1-2 days per week on an as-needed basis
Added 1 hour ago
W
Full Time (CAN) Deli Bakery Team Associate
Walmart
Charlottetown, PE
- Full-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 1 hour ago
W
Meat Associate
Walmart
Selkirk, MB
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 1 hour ago
W
Stocking 1 Team Associate
Walmart
Cochrane, AB
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
W
(CAN) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
Added 1 hour ago
TH
Flooring & Decor Sales Specialist Part -Time - 7062 Clareview
The Home Depot
Canada
- Part-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 1 hour ago
SC
Sales Associate
Staples Canada
Brampton, ON
- Part-time
Added 1 hour ago
HF
Seasonal Sales Associate
Hickory Farms
Newmarket, ON
- Temporary
Must have a flexible availability
Added 1 hour ago
SP
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Picton ()
Picton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SH
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Hunt Club Centre (B Thomas Pharmacy Ltd)
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SE
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
SDM Edmundston Hebert (TD Taylor Pharmacy Ltd)
Edmundston, NB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SE
Assistant Front Store Manager, Hourly Full Time Day
SDM Edmonton 153 NW (1770650 ALBERTA LTD)
Edmonton, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SU
Pharmacist, Hourly Full Time Flexible Shifts
SDM Uxbirdge Toronto S (Shahed Sonia Pharmacy Ltd)
Uxbridge, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
W
(CAN) Associé des rayons de la mode
Walmart
Val-d'Or, QC
- Full-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…

Cencora

Caseworker - Bilingual - French

Edmonton, AB, Canada
Québec, QC, Canada

Full-time

Apply on careers.cencora.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities:

The management of the assigned projects and/or cases. Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on: funding and access issues, including private, public and special access programs; compliance programs
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals.
All patient programs are based on casework methods and include a significant number of out-bound calls.
Document each activity in program specific database.
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager.
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships.
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences.
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.
Responsible to report all Adverse Events to the assigned units/departments
The Caseworker will also be assigned other duties and tasks as required from time to time

Education:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.

Work Experience:

A minimum of one (1) year experience in customer service
Experience in the medical and pharmaceutical field is an asset.
Ability to multitask
Attention to detail
Strong problem solving skills

Skills and Knowledge:

Bilingual (French/English) is required
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Excellent presentation skills
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

The successful candidate may have daily contacts with both bilingual (French) and unilingual English-speaking customers, patients or peers from cross-functional teams.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Apply on careers.cencora.com About employer

More about this job

Responsibilities

The caseworker at Cencora will manage assigned patient cases, handle calls with patients, providers and funding bodies, and follow up on treatment and compliance. They will also document activities, report adverse events and help train new caseworkers.

Requirements

Candidates need bilingual French and English, at least one year of customer service experience, and a two-year associate's degree or equivalent experience in business or a related field. Strong organization, problem-solving, analytical and Microsoft Office skills are expected.

Skills

Case management
Telephone support
Outbound calling
Adverse event reporting
Clinical monitoring
Data collection
Patient follow-up
Pharmaceutical distribution knowledge
Automated warehouse operating system
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Problem solving
Attention to detail
Multitasking
Written and oral communication
Bilingual French and English
Analytical and mathematical skills
Business and financial acumen
Interpersonal skills
Training new staff

Benefits

Medical, dental and vision care
Paid parental leave
Paid caregiver leave
Backup dependent care
Adoption assistance
Infertility coverage
Behavioral health solutions
Training and professional development
Mentorship programs

Keywords

caseworker
patient support
bilingual French English
customer service
call centre
case management
adverse event reporting
pharmaceutical
pharmacy distribution
patient programs
Innomar Strategies
Cencora
Microsoft Excel
Microsoft Word
PowerPoint
market research
healthcare
full time

Seniority

Entry level

Perks

Parental leave
Paid training

Tools

Microsoft Word
Microsoft Excel
Microsoft PowerPoint
automated warehouse operating system

Languages

French
English

Fields of study

business administration
accountancy
sales
marketing
computer sciences

Report this job

Work requirements

Jobs in Canada