Jobs in Canada

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Added 35 mins ago
S
Produce - Clerk Produce
Sobeys
Winnipeg, MB
- Full-time
Loading and unloading of product for the sales floor
Added 35 mins ago
C
Part-time Key Holder - Claire's Premium Outlet Edmonton
Claire's
Leduc, AB
- $16 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 56 mins ago
LI
Service et caisses Assistant Gérant/Superviseur temps plein jour
Loblaws Inc.
La Tuque, QC
- Full-time
Added 1 hour ago
BC
General Manager
BuildKing Components Ltd
Ilderton, ON
- Full-time
The General Manager runs the overall operations of the business. You will lead every department: sales, office and administration, design, manufacturing and shipping. You will also build…
Added 1 hour ago
IF
Gestionnaire principal de la location/Senior Manager Rental
Impact Fulfillment Services
Montreal, QC
- Full-time
…exécution des ventes, responsabilités financières, leadership, opérations et gestion de flotte, fidélisation et développement de la clientèle, ainsi que communication. Ce poste relève…
Added 1 hour ago
LC
CA-Business Development Manager
LEON CYCLE
Toronto, ON
- Full-time
Leon Cycle is looking for a Business Development Manager in Toronto to join our growing team! The Business Development Manager is a true business partner to MD of Leon Cycle North America.…
Added 2 hours ago
CE
Part-time Key Holder - Claire's Premium Outlet Edmonton
Claires Essentials LLC
Leduc, AB
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 2 hours ago
C-
Sales Manager
CaribbeanFood.ca - IFBC
Toronto, ON
- Full-time
Role Description The Sales Manager is a full-time, on-site role based in Toronto, ON, responsible for driving revenue growth across retail and wholesale channels. This role includes…
Added 2 hours ago
BG
Scheduler
Bidell Gas Compression
Calgary, AB
- Full-time
In this role, you will work directly under the guidance of the Manager Projects and supported by Operations Planner to maintain, update, and optimize project schedules and provide input and…
Added 2 hours ago
LH
Senior Account Manager
Leda Health Innovations Inc.
Toronto, ON · North York, ON
- Full-time
Hybrid work: 3 days per week in our North York office
Added 3 hours ago
MO
Framing Manager
Michaels of Canada, ULC.
Canada
- Full-time
…creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.Major…
Added 4 hours ago
A
Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations
ABB
Québec, QC
- Full-time
As the Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations, you will lead the successful execution of ABB's Space & Defense Systems business, ensuring the…
Added 4 hours ago
A
Order-to-Delivery Business Lead
ABB
AB · ON
- $119,000 to $190,400 CAD / year
- Full-time
Main stakeholders are the Installation Products business sponsor, Supply Chain, Manufacturing Operations, Distribution and Customer Service, Sales, Finance, and Information Systems.
Added 4 hours ago
O
Channel manager
Oqitor
Vancouver, BC
- Full-time
Role Description The Channel Manager is a full-time, on-site role based in Vancouver, BC, responsible for building, managing, and growing Oqitor’s network of channel partners, including…
Added 5 hours ago
ES
National Account Manager
Essex Solutions
ON · Simcoe, ON
- Full-time
Adaptable and collaborative, with the ability to work effectively across sales, manufacturing, engineering, and operations.
Added 7 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 7 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 9 hours ago
W
(CAN) Health and Beauty Team Associate
Walmart
Winnipeg, MB
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 10 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 11 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 11 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Kingston, ON
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 11 hours ago
W
(CAN) Health and Beauty Team Associate
Walmart
Kingston, ON
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 12 hours ago
Customer Success Manager - Fashion/General Retail, Hospitality
United Services Group
Toronto, ON · Oshawa, ON · Kingston, ON · Pickering, ON
Overall Store Operations Mgmt. (Including quality audits, store budgets, profitability & KPI’s).
Added 12 hours ago
SC
store manager, Varennes to Saint-Hyacinthe Area, QC
Starbucks Coffee Company
Varennes, QC · Saint-Hyacinthe, QC · Beloeil, QC
- $59,400 to $78,450 CAD / year
Contribute to the growth of a multi-million dollar business: Generate sales by leveraging your business acumen, efficiency, and problem-solving skills.
Added 13 hours ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…

Cencora

Customer Service Representative - Bilingual - French

ON, Canada

Full-time

Apply on careers.cencora.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years' experience in a customer service role
Posting language: English
Posted: Nov 12, 2026

Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities:

The Customer Service Representative will be responsible for taking incoming calls, taking and completing client and pharmacy orders, and answering client inquiries with the highest degree of courtesy and professionalism.
Process orders received via fax, e-mail and phone on a daily basis and provide confirmation when requested
Process pick tickets through the ERP System selecting the appropriate carrier ensuring timely delivery
Bilingualism is required (French/English)
Communicate with multiple external and internal customers
Adhere to all procedures and work instructions in performing the job
Communicate with various internal departments on a regular basis for customer/product related issues, including backorders, emergency shipments, customer account status, invoices, shipment discrepancies, returns processing, credits, debits, etc.
Maintain accurate information regarding backorders
Responsible for providing customers and clients with accurate answers to questions and complaints regarding shipments and services in a courteous manner and escalates issues to the appropriate person as required.
Responsible for customer account setup and customer file maintenance
Makes suggestions and recommendations to the Supervisor/Manager in an effort to continually improve customer service operations

Education:

Post-secondary education or equivalent in a related discipline;
0-2 years' experience in a customer service role

Skills and Knowledge:

Strong work ethic, sense of responsibility, high level of attention to detail;
Proactive customer focus;
Ability to work in a team and independently as well as with minimal supervision;
Ability to multi-task in a fast-paced environment;
Self-starter, efficient, organized;
Capable of consistently producing high quality work under pressure and in a timely fashion;
Strong proficiency in Microsoft applications (Outlook, Word, Excel, Internet Explorer, PowerPoint);
Strong proficiency in order entry systems;
Excellent problem-solving ability
Mandatory ability to communicate clearly in English and French required

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

This posting is intended to fill an existing vacancy for our Customer Service Representative - Bilingual - French role.

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Apply on careers.cencora.com About employer

More about this job

Responsibilities

The customer service representative will take calls, process orders from fax, email and phone, and answer client questions about shipments and accounts. The role also coordinates with internal teams on backorders, returns, invoices and account setup.

Requirements

Candidates need post-secondary education or equivalent, 0-2 years of customer service experience, and the ability to communicate clearly in both French and English. Strong Microsoft Office skills, order entry system proficiency, and attention to detail under time pressure are also required.

Skills

ERP systems
Order entry systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Internet Explorer
Bilingual communication (French/English)
Customer service
Problem solving
Attention to detail
Multitasking
Order processing
Account setup
Customer file maintenance
Shipment tracking
Carrier selection
Telephone communication

Benefits

Medical, dental and vision care
Paid parental leave
Backup dependent care
Behavioral health solutions
Training and professional development
Mentorship programs

Keywords

Customer Service Representative
bilingual French English
order entry
ERP system
pick tickets
order processing
backorders
customer account setup
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Internet Explorer
pharmacy orders
pharma commercialization
Innomar Strategies
Cencora
customer support
inside sales
order management

Seniority

Entry level

Perks

Parental leave
Paid training

Tools

ERP System
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Internet Explorer
Order entry systems

Languages

English
French

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Work requirements

Jobs in Canada