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Added 14 mins ago
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Cencora

Drug Safety Associate

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities

Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation
Work directly with internal and external clients to request additional information or clarification as necessary; Review of source data documents (includes visit report/PIR review) and triaging adverse event information and product, quality complaints as per client needs;
Data entry and submission of adverse event information and product quality complaints into program specific databases.
Sorting and filing of incoming documents.
Perform quality check on adverse event reports as directed by the work instructions
Assist with and/or perform source data verification checks
Screening medical and scientific literature for safety information
Preparation of Reconciliation (weekly, monthly etc.) reports, transcription translations and redaction activities.
Preparation and conducting solicited follow-up letters and data clarifications.
Assist and participate in the non-conformance/CAPA process.
The Drug Safety Associate will also be assigned other duties and tasks as required from time to time.

Education

Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a strong asset.

Work Experience

1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields.
Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines of Health Canada, US FDA, EMEA and ICH.
Adaptability to change and to learn new skills as required
Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset.
Bilingual, English/French is an asset.

Skills & Knowledge

Strong analytical skills.
Ability to communicate effectively both orally and in writing.
Effective interpersonal skills.
Effective organizational skills; ability to multitask
Superior, proven attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently.
Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs)
Good internet required for remote work.

What Cencora Offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

This posting is intended to fill an existing vacancy for our Drug Safety Associate role.

Affiliated Companies

Affiliated Companies: Innomar Strategies

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More about this job

Responsibilities

Receive, review, document, and enter clinical safety information, adverse events, and product quality complaints in accordance with applicable procedures and regulations. Coordinate follow-ups and data clarifications, conduct quality checks and source data verification, screen medical literature, prepare reconciliation reports, and support non-conformance and CAPA processes.

Requirements

A minimum college-level education is required; a Life Sciences diploma or degree is an asset. The role seeks 1–3 years of related experience in medical information, clinical research, drug safety, pharmacy, or pharmaceuticals, along with pharmacovigilance knowledge, strong communication and analytical skills, attention to detail, and Microsoft Office proficiency.

Skills

Pharmacovigilance
Adverse Event Triage
Product Quality Complaint Processing
Clinical Information Documentation
Medical Literature Screening
Source Data Verification
Data Entry
Quality Checks
Reconciliation Reporting
Medical Terminology
Analytical Skills
Written and Oral Communication
Organization and Multitasking
Attention to Detail
Problem-Solving
Microsoft Office

Benefits

Medical Insurance
Dental Insurance
Vision Care
Backup Dependent Care
Adoption Assistance
Infertility Coverage
Family Building Support
Behavioral Health Support
Paid Parental Leave
Paid Caregiver Leave
Training Programs
Professional Development
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Drug Safety
Pharmacovigilance
Health Canada Guidelines
US FDA Guidelines
EMA Guidelines
ICH Guidelines
Adverse Events
Product Quality Complaints
Clinical Information
Medical Information
Clinical Research
Source Data Documents
Source Data Verification
Medical Literature Screening
Safety Information
Reconciliation Reports
Data Clarification
Transcription
Translation
Redaction
Non-Conformance
CAPA
Standard Operating Procedures
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Medical Terminology

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