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Added 4 hours ago
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Manager, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Manager, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 5 hours ago
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Manager, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
The Manager, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 8 hours ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 1 Homeroom
York Region District School Board
Markham, ON
- Full-time
Added 15 hours ago
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Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Empowered to exercise discretion to deliver effective case closure, including making financial decisions, when unique circumstances require thoughtful adaptation.
Added 17 hours ago
Machine Operator
Give and Go Prepared Foods
Brampton, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 19 hours ago
M
Manager, Member Education
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As Manager of the Member Education Consultant (MEC) team, you will play a dual role: leading a subset of communication consultants while managing your own portfolio of large national…
Added 20 hours ago
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CASE MANAGER
McMan Youth, Family and Community Services Association of Calgary & Area
Calgary, AB
- Full-time
Help young people find home and find their footing. As a Case Manager on the Wicihitowin team, you’ll walk alongside Indigenous youth aged 16–24 who are experiencing or at risk of…
Added 21 hours ago
AH
Physiotherapist I
Alberta Health Services
Red Deer, AB
- Full-time
…physical function and independence in development, disease, disability, chronic conditions, illness and functional decline. You will provide intervention (i.e. prevention, triage,…
Added 21 hours ago
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(CAN) Asset Protection Associate PT
Walmart
Vancouver, BC
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 22 hours ago
Manager
Konrad
Toronto, ON
Konrad is looking for an experienced Manager to lead strategy and consulting engagements. You've successfully managed cross-functional teams of consultants, designers and developers through…
Added 1 day ago
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Field and Infusion Nurse (RPN/LPN)
Cencora
Winnipeg, MB
- Full-time
…collective bargaining agreement, those documents shall prevail in case of any…
Added 1 day ago
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Senior AEM Architect
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…lifecycle including analysis, requirement specification, use case and data modeling, development, testing, and implementation as well as educating and leading others in the form of code…
Added 1 day ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
…Client-Partner organizations through the development of business case analysis, functional space programming and other…
Added 1 day ago
NS
Community Home Visitor - Public Health
Nova Scotia Health Authority
Elmsdale, NS
- Full-time
Reporting to the Public Health Early Years Manager, the Community Home Visitor (CHV) works in collaboration with the Early Years Consultant and others as appropriate to ensure Early Years…
Added 1 day ago
NS
Health Care Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Program Manager of the Medical-Surgical and Cancer Care department within the Rehabilitation & Supportive Care Services portfolio, the Healthcare Social Worker provides a…
Added 1 day ago
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Senior Recreational Support Worker- Part Time (Contract, Winter Session)
Reena
Toronto, ON · GTA, Ontario
- $21.76 CAD / hour
- Part-time
- Temporary
Reports all injuries and near misses immediately to the appropriate Direct Support Supervisor/Manager, designate or On-Call Direct Support Supervisor/Manager.
Added 1 day ago
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Senior Recreational Support Worker- Contract, Winter Break)
Reena
Toronto, ON · GTA, Ontario
- $21.76 CAD / hour
- Temporary
Reports all injuries and near misses immediately to the appropriate Direct Support Supervisor/Manager, designate or On-Call Direct Support Supervisor/Manager.
Added 1 day ago
WC
Asset Protection Associate
Walmart Canada
Portage la Prairie, MB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 day ago
WC
Loss Prevention Investigator
Walmart Canada
Langford, BC
- Full-time
Prepares thorough investigative reports, maintains accurate case file notes and communicates findings to leadership.
Added 1 day ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Pointe-Claire, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 day ago
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Senior Customer Success Manager
Staffbase
Canada
- $100,000 to $110,000 CAD / year
Staffbase is looking for a Senior Customer Success Manager to join our North America team and own a portfolio of mid-to-large enterprise customers. You’ll be their strategic partner,…
Added 1 day ago
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Senior Customer Success Manager
Staffbase
Toronto, ON
- $100,000 to $110,000 CAD / year
Staffbase is looking for a Senior Customer Success Manager to join our North America team and own a portfolio of mid-to-large enterprise customers. You’ll be their strategic partner,…
Added 1 day ago
SI
Lead Product Manager, Everand
Scribd, Inc.
Vancouver, BC · Toronto, ON
- Full-time
We're hiring a Lead Product Manager to own the Everand app. You'll set its long-term vision, own the experience across every surface, and lead execution from strategy to launch. The goal is…
Added 1 day ago
FH
Social Worker, MSW - Surrey Memorial Hospital and Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Operations, provides comprehensive social worker services and therapeutic…
Added 1 day ago
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Software Implementation Specialist
CATALIS
AB · Edmonton, AB
- Full-time
Communicate with aligned Catalis Project Manager(s), Business Analysts, and Development teams throughout the implementation process to collaborate on solution design and issue resolution.

Closed listing

Cencora

Field Case Manager (12-month Contract)

Edmonton, AB, Canada
AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

POSITION SUMMARY:

The AbbVie Care Field Case Manager (FCM) plays a vital role in guiding patients, healthcare providers, and program partners throughout the patient’s journey on medication. Working primarily from a dedicated home office, the FCM also visits healthcare professionals and clinics as needed, offering a balance of remote work and meaningful in-person connections.

As an FCM, you will ensure every step of the patient journey is well-coordinated and truly patient-centered. You will collaborate with healthcare providers, tackle challenges, and advocate for patients, using your communication and organizational skills to make a real impact. This is a dynamic role where you will solve real-world problems, build strong professional relationships, and make a genuine difference in people’s lives – all while enjoying a stable and flexible work environment.

PRIMARY DUTIES AND RESPONSIBILITIES:

Serves as the primary contact for physicians.
Communicates with patient as needed and program stakeholders, building and maintaining trusted relationships in your designated area.
Educates healthcare providers and their staff on program services, patient support resources, and help navigate therapy, reimbursement, and enrollment processes.
Reviews patient charts and ensure completion of all required documentation, including special authorizations, enrollment forms, and prescription renewals.
Takes full ownership of the special authorization process, ensuring timely, accurate submissions and expert guidance for reimbursement.
Provides ongoing communication, updates, and guidance to physicians regarding patient status and any program changes or best practices.
Adapts program elements to meet the unique needs of healthcare providers, personalize support for both in-clinic and remote care, and proactively identify and address areas for quality improvement.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Registered Nurse (RN) or related degree (BSc in Pharmacy or other Science degrees) or equivalent transferable skills.
Knowledge of public or private third-party reimbursement arena.
Bilingualism is an asset (requirement for province of Quebec).
Previous Case Manager experience is an asset.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Exceptional customer service and interpersonal skills
Ability to manage multiple tasks and priorities at once
Comprehension of medical terminology
Strong analytical and organizational skills
Ability to engage with a physician and his/her staff as a trusted and well-informed medical counterpart
Excellent time management skills & sense of urgency
Ability to collaborate effectively with program associates
Ability to work autonomously in a remote setting
Ability to communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces
Detail and results oriented
Ability to adapt to change and ambiguity
Strong computer skills and knowledge of Microsoft Office
Ability to attend Continuous Healthcare Education (CHE) events with HCPs, which may occur outside regular business hours
Hold and maintain a valid, non-expired, unrestricted driver’s license and possess a car
Adhere to Performance Standards and Procedures required by the program
Must have a private, dedicated home office space that accommodates equipment supplied by Innomar Strategies

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Affiliated Companies:

Affiliated Companies: Innomar Strategies

About employer

More about this job

Responsibilities

The Field Case Manager serves as the primary contact for physicians and patients, guiding them through medication therapy, reimbursement, and enrollment processes. They are responsible for reviewing patient charts, ensuring accurate documentation, and maintaining strong professional relationships within their designated area.

Requirements

Candidates must hold a Registered Nurse degree, a BSc in Pharmacy, or a related science degree, along with knowledge of public or private third-party reimbursement. Strong organizational, communication, and computer skills are required, as well as a valid driver's license and a dedicated home office space.

Skills

Case management
Customer service
Interpersonal skills
Medical terminology
Analytical skills
Organizational skills
Time management
Communication
Reimbursement knowledge
Microsoft Office
Problem solving
Relationship building

Benefits

Medical care
Dental care
Vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Field Case Manager
Patient Support
Healthcare
Reimbursement
Registered Nurse
Pharmacy
Patient Journey
Medical Terminology
Documentation
Special Authorization
Customer Service
Remote Work
Microsoft Office
Clinical Support
Healthcare Providers
Therapy Navigation
Enrollment
Case Management

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