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Added 14 mins ago
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CenerTech Canada Ltd.

Camp Front Desk Clerk

Fort McMurray, AB, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: 2+ years Front-desk experience in remote camp or hotel/hospitality industries.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Position Summary

CenerTech Canada Ltd. provides camps and logistics management services to our client, focusing on safety, transparency, and cost effectiveness. We custom fit our services to the specific needs our client's project, providing or securing and managing the most appropriate equipment, products, services, people, and timing on their behalf.

Reporting to the Camp Manager, the Front Desk Clerk plays a vital role as the first point of contact for guests and any visitor of the camp. The successful candidate always provides the highest level of professionalism and ensure the guest experience is of the highest quality throughout the entirety of their stay. You will be working a 14 on – 14 off shift, days and nights (subject to change).

Key Responsibilities

In this role, the successful candidate should have significant experience in the hospitality industry with a strong knowledge of operations and excellent customer service skills to assist CenerTech and our client in maintaining the Remote Camp. This role will be based on rotations per the operational needs.

Greet, check in, and check out guests when they arrive and leave the premises, distribute keys, and assign rooms.
Manage room bookings in person and through incoming calls.
Work with the housekeeping staff to ensure rooms are ready for new guests.
Manage room keys (lost, replacement).
Follow camp site policies and procedures to authorize clients staying.
Maintain an inventory of reservations and vacancies and assign rooms.
Answer inquiries about the camp services through the telephone, email, or in person.
Collect and maintain records on clients’ name, company, contact information, propose of visiting.
Being knowledgeable of all camp facilities and services.
Handling all guest complaints and concerns in a timely and professional manner, keeping the appropriate Manager informed or involving Manager as needed.

Qualifications

2+ years Front-desk experience in remote camp or hotel/hospitality industries.
Must possess excellent communication, interpersonal, managerial, leadership, organizational and supervisory skills.
Must be fluent in the English language with reading and writing competency.
Must comply with the company drug & alcohol, and background screening procedures
Ability and willingness to travel/work long rotations away from home.

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More about this job

Responsibilities

Greet and assist camp guests, manage check-ins, check-outs, room assignments, reservations, keys, and records, and respond to inquiries. Coordinate with housekeeping, address guest concerns professionally, and follow camp policies and procedures.

Requirements

Requires at least two years of front-desk experience in a remote camp, hotel, or hospitality setting, along with strong communication, customer service, organizational, leadership, and supervisory skills. Candidates must be fluent in English, pass company drug and alcohol and background screening, and be willing to travel and work long rotations away from home.

Skills

Guest Check-In and Check-Out
Room Reservations
Room Assignment
Customer Service
Guest Relations
Complaint Resolution
Telephone and Email Communication
Record Keeping
Inventory Management
Housekeeping Coordination
Communication
Interpersonal Skills
Organization
Leadership
Supervision
English Reading and Writing

Visa sponsorship

Not detected in the job text

Keywords

Remote Camp
Hospitality
Front Desk
Guest Services
Check-In
Check-Out
Room Reservations
Room Assignments
Room Keys
Housekeeping
Customer Service
Guest Complaints
Camp Policies and Procedures
Reservation Inventory
Guest Records
Telephone Communication
Email Communication
14-On-14-Off Rotation
Drug and Alcohol Screening
Background Screening
Oil and Gas

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