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Added 14 mins ago
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Analyste - Gestion de Prix de Ventes et Analyse de Données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
…analyzing, validating, and developing analytical tools to support business…
Added 15 mins ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
…analyzing, validating, and developing analytical tools to support business…
Added 15 mins ago
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Founding AI Engineer
Kouvre
Montreal, QC
- Full-time
Kouvre is the AI agent for restaurants. Independent owners text it like an employee and it runs the business: promos, menus, prices, reviews, their website, all across UberEats, DoorDash,…
Added 15 mins ago
QR
Agent - Gestion de Prix de Ventes
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
…accuracy, and maintenance of sales pricing data within our systems through the use of various pricing tools and mechanisms. You will contribute to maintaining our pricing strategies by…
Added 15 mins ago
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Technical Project Manager
emergiTEL
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
…Architects, Technical Leads, Developers, Engineering teams, business stakeholders, and…
Added 15 mins ago
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Program Coordinator, Maintenance Excellence
Glencore
Sparwood, BC
- $85,000 to $100,000 CAD / year
- Full-time
Diploma, degree or equivalent experience in Business Administration, Project Administration, Supply Chain, Commerce or a related field
Added 15 mins ago
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Manufacturing Manager
Pentangle Tech Services | P5 Group
Calgary, AB
- Contract
…manufacturing line installations to operational readiness and strategic business initiatives. The successful candidate will serve as a key partner to Operations Leadership, providing…
Added 15 mins ago
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Home Equity Referral Specialist- EN
RBC
Montreal, QC
- Full-time
…expertise in analyzing client credit profiles, building compelling business cases for external lenders, and structuring appropriate lending solutions ensures clients access the right…
Added 15 mins ago
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Proposal Engineer
ABB E-mobility
Montreal, QC
- Full-time
…that support the transition to zero-emission mobility. The business delivers innovative, scalable fast-charging systems, intelligent digital platforms, and advanced services such as asset…
Added 15 mins ago
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Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
- $108,205 to $129,846 CAD / year
- Full-time
Added 15 mins ago
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Manager, Board Services & Corporate Governance
ZSA Canada
Toronto, ON
- Full-time
Administer Diligent and other Board and governance information systems.
Added 15 mins ago
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Back End Developer
VySystems
Toronto, ON
- Full-time
Design, build, and maintain backend financial and payments systems flows (e.g., core banking, ACH, wire, card, and digital asset transaction processing).
Added 15 mins ago
RP
Manager, Research Program
RRC Polytech
Winnipeg, MB
- $96,865 to $136,510 CAD / year
- Full-time
Graduate Degree in a related field of study such as Business, Innovation, Science or Engineering. Combination of education and experience may be considered
Added 15 mins ago
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Senior Product Designer, Customer Growth
Priceline
Toronto, ON
- Full-time
…venture, without the struggles and chaos that can come with a business that hasn’t…
Added 15 mins ago
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AI Tooling Developer (1897) 90-100hr
Direct IT Recruiting Inc.
Toronto, ON
- $90 to $100 CAD / hour
- Contract
The AI Tooling Developer is a hands-on technical role within the AI team, responsible for supporting enterprise assistant platforms and the systems that connect them to organizational data…
Added 15 mins ago
MP
Data Engineer
Michael Page
Winnipeg, MB
- $80,000 to $100,000 CAD / year
- Full-time
…operational teams to deliver scalable data solutions and support business…
Added 15 mins ago
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Coordinator, Marketing Operations
Glencore
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
Process and maintain sales contracts, shipment orders and required approvals within internal systems
Added 16 mins ago
Benefits, Perks & Leaves Manager
SALT XC
Toronto, ON
…partnering with People & Culture, Payroll, Finance, Legal, business leaders, brokers, insurers, and external vendors to deliver consistent, compliant, and employee-focused…
Added 16 mins ago
HR Specialist (Bilingual)
First Nations Financial Management Board
Montreal, QC
A degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
Added 16 mins ago
Industrial Engineer
JB Poindexter & Co
Bolton, ON
Travel & Flexibility - Travel up to 60% based on business needs; support additional duties as required.
Added 16 mins ago
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Lab Patient Technician - Part Time Regular (Float) - Woodstock, ON
LifeLabs
Woodstock, ON
- Part-time
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 16 mins ago
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Lab Patient Technician - Part Time (Float) - Delhi, ON
LifeLabs
Norfolk, ON
- Part-time
…laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate…
Added 16 mins ago
Supervisor, Operations
Postmedia Network Inc.
Moncton, NB
Conduct business with honesty, trustworthiness and respect in all actions and behaviour
Added 16 mins ago
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Specialist Engineer - Mechanical Tooling
AtkinsRéalis
Mississauga, ON
- Full-time
…developed relationships with customers through their consulting and business…
Added 16 mins ago
CO
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
- Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

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More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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