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TS
Program Co-ordinator
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Part-time
…ensure the safety of residents and staff; responds initially to client…
Added 1 min ago
NC
Quantitative Developer
Nymbus Capital
Montreal, QC
- Full-time
Lead AI-native development: Evolve how the team works with AI coding agents (repository context, guardrails, automated testing and review workflows) to ship faster without lowering the bar.
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D
Practice Leader, Management support and expertise support
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to…
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SI
Licensed Practical Nurse (LPN)
Seabird Island Band
BC · Agassiz, British Columbia
- Full-time
Under the direction of the LPN & Home Care Team Lead the Licensed Practical Nurse provides culturally informed routine care, observing patients’ health, assisting doctors and registered…
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C
Director - Production Application Support
CIBC
Toronto, ON
- Full-time
…prevent chronic issues, ensuring workloads are balanced to meet client requirements and improve performance. The Director guides a team in achieving operational objectives and work plans,…
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Head of Marketing Creative and Content
CIBC
Toronto, ON
- Full-time
You know how to lead in agile environments. You have hands-on experience integrating creative functions into agile operating models and understand methodologies such as Scrum, Kanban,…
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BILINGUAL SENIOR BUSINESS ADVISOR, FINANCIAL MANAGEMENT, BUSINESS TRANSITION AND STRATEGY - Montreal
BDC
Montreal, QC
- Full-time
Experience managing client-facing advisory or consulting engagements.
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Toronto Premium Outlet Halton Hills - Mandarin Speaking Sales Associate PT 20-29 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client…
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Toronto Premium Outlet Halton Hills - Holiday Sales Associate PT Under 20 hours
Tumi
Toronto, ON
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
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Operations Manager
BGIS
Edmonton, AB
- Full-time
…ensures safe, compliant, efficient, technology-enabled, and client-focused facilities management services while maintaining strong financial controls, contractual compliance, operational…
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Supervisor, Transitional Housing
CityofOttawa
Ottawa, ON
…accommodation well connected to essential resources. Supervise and lead the shelter case worker team in the delivery of case management services to clients, and the shelter support worker…
Added 3 mins ago
MS
Home child care provider
Maninder singh
Calgary, AB
- From $21 CAD / hour
- Full-time
- On-site
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Licensed Esthetician
Chatters Limited Partnership
Winnipeg, MB
- Full-time
Lead with professionalism while ensuring each client experience feels warm and engaging
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Project Manager
Rally Engineering
Sherwood Park, AB
- Full-time
…with a strong process or mechanical engineering background to lead EPC projects from design to completion. This role is critical in ensuring successful project delivery, client…
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IT - AML Developer IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
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Senior Marketing Advisor
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Toronto, ON
- $85,000 to $98,000 CAD / year
- Full-time
Turn expertise into market influence. Use client and market insight to sharpen how CPCS positions its services, builds thought leadership, raises leader visibility and pursues meaningful…
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Spécialiste marketing
Fuze HR Solutions
Montreal, QC · Greater Montreal Metropolitan Area
- $70,000 to $85,000 CAD / year
- Full-time
Experience in content creation, digital campaigns, SEO and lead generation;
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Senior PM
SynergyLoft
AB · Edmonton, AB
- $95 to $102 CAD / hour
- Contract
Our client, is seeking an experienced Senior Project Manager to lead complex technology and business transformation initiatives within the Supply Chain Management environment.
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RH
Credit Team Lead
Robert Half
AB · Edmonton, AB
- $85,000 to $90,000 CAD / year
- Full-time
Our client in Edmonton is seeking a detail-oriented and analytical Credit Team Lead to join their finance team. This role is responsible for evaluating credit risk, reviewing customer…
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AC
Custodial Services Worker Lead
Aramark Canada
Bridgewater, NS
- Full-time
The Custodial Services Lead Worker cleans and maintains assigned area(s) to meet customer and client satisfaction and may be responsible for oversight or delegation of responsibilities…
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Project Manager - Construction and Energy Efficiency at Toronto!
Equans Services Canada & US
Toronto, ON
- Full-time
Deliver an exceptional client experience through proactive communication, collaborative problem-
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Data Scientist
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for "Data Scientist"
Added 15 mins ago
NC
Quantitative Developer
Nymbus Capital
Montreal, QC
- Full-time
Lead AI-native development: Evolve how the team works with AI coding agents (repository context, guardrails, automated testing and review workflows) to ship faster without lowering the bar.
Added 15 mins ago
AC
Operations Manager - EVS: housekeeping, and resident laundry
Aramark Canada
Lethbridge, AB
- Full-time
Lead day-to-day Environmental Services operations within a healthcare environment
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TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Experience supporting cloud transformation initiatives, solutioning, RFP responses, effort estimation, and client-facing architecture discussions.

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

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More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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