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LA
Materials Purchasing Coordinator
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
We’re looking for an organized and proactive Materials Purchasing Coordinator to support day-to-day purchasing at our Windsor facility. This role keeps materials flowing smoothly to support…
Added 4 mins ago
TT
Training & Development Coordinator
TTM Technologies
Toronto, ON
- Full-time
We are looking for an experienced and highly organized Training Coordinator to support the coordination, development, delivery, and continuous improvement of employee training and…
Added 4 mins ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 15 mins ago
MB
COORDONNATEUR(TRICE) DU DÉVELOPPEMENT DE PRODUITS (Business Development Coordinator)
MADE BY GATHER
Montreal, QC
- Full-time
The Product Development Coordinator supports the Product Development team by managing day-to-day coordination and ensuring key information, documents, and samples are properly maintained.…
Added 18 mins ago
HR Coordinator
Hatch
Mississauga, ON
Hatch Ltd. is seeking a highly motivated and energetic Human Resources Coordinator to join our HR Shared Services team in Mississauga! In this role, you will report to the HR Service Center…
Added 18 mins ago
UC
Customer Insights Project Coordinator
Uniqlo Canada
Toronto, ON
- $84,000 to $92,000 CAD / year
- Full-time
Job Title: Customer Insights Project Coordinator
Added 30 mins ago
RU
Office Services Coordinator
Ricoh USA, Inc.
Mississauga, ON
- Full-time
Excellent interpersonal skills with the ability to quickly develop business relationships
Added 30 mins ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 30 mins ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
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Toronto, ON
- Contract
This is not a development or coding position. We are looking for someone who knows D365 Finance extremely well from a functional perspective and can quickly understand an issue, determine…
Added 30 mins ago
M
Purchasing & Process Coordinator
Motion
Toronto, ON
- Full-time
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Added 45 mins ago
IA
Business Intelligence Consultant
Indotronix Avani Group
Calgary, AB
- Contract
Job Title: Business Intelligence Advisor III (Data Governance)
Added 45 mins ago
W
Traffic & Logistics Coordinator
Webuild
Toronto, ON
- Full-time
…pioneers who have been at the forefront of the construction business for 120 years. With over 92,000 employees worldwide representing more than 125 nationalities, we are a global player…
Added 45 mins ago
S
Coordinator Pharmacy Operations Support - Term
Sobeys
Dartmouth, NS
- Full-time
Our Pharmacy team is searching for a teammate to support our operations in Atlantic Canada. The Coordinator of Pharmacy Operations Support will actively participate in the prioritization of…
Added 45 mins ago
N
Coordinateur / Coordinatrice RH
Newrest
Dorval, QC
- $60,000 to $65,000 CAD / year
- Full-time
Newrest, a world leader in the catering and business services sector, is looking for a motivated HR Coordinator to join our dynamic team. If you are passionate about human resources and…
Added 47 mins ago
NG
Underground Supply Chain Logistics Coordinator
New Gold Inc.
Emo, ON
- Full-time
Position: Underground Supply Chain Logistics Coordinator
Added 47 mins ago
U
Customer Insights Project Coordinator
UNIQLO
Toronto, ON · Greater Toronto Area, Canada
- $84,000 to $92,000 CAD / year
- Full-time
Job Title: Customer Insights Project Coordinator
Added 48 mins ago
Learning & Development Coordinator
Manitoba Blue Cross
Winnipeg, MB
The Learning & Development Coordinator supports employee learning and development initiatives by coordinating training activities, maintaining learning systems and records, and providing…
Added 48 mins ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
…of Ontario, in addition to generating revenue through direct business to business contracts seeking competency assessment and learning solution…
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TD
Move Coordinator (Term)
Toronto District School Board
Toronto, ON
- $98,343 to $107,249 CAD / year
- Contract
Reporting to the Senior Manager, Capital Revitalization Services, the Move Coordinator is responsible for planning, coordinating, and overseeing the relocation of school operations to new,…
Added 1 hour ago
WI
Coordinator, Executive Leadership Events & Operations
WSP in Canada
Montreal, QC
- Full-time
We are seeking a highly organized, energetic, and proactive Coordinator to provide planning, coordination, and operational support for the Canadian Executive Team (CET). This role is…
Added 1 hour ago
HH
Marketing Content Coordinator
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
As the Marketing Content Coordinator, you will play a key role in bringing our brand to life by assisting in the development of all consumer marketing content production and seasonal…
Added 1 hour ago
NF
Senior Sales Coordinator
Northbridge Financial Corporation
Mississauga, ON
- Full-time
Excellent written and verbal communication skills, including business writing and presentation development.
Added 1 hour ago
T
Finance Operations Analyst III
TD
Dieppe, NB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Manager, Models & AI Governance
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Bilingual Data Integrity Specialist, temporary 6-month contract
The Canada Life Assurance Company
London, ON · Montreal, QC
Escalating unresolved issues to Team Coordinator.

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

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More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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