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Added 20 mins ago
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Administrative Assistant
Ha-Shilth-Sa
Port Alberni, BC
- Full-time
Arrange phones, faxes, office equipment changes/set ups with Program Delivery Coordinator;
Added 20 mins ago
AH
Casual Community Crisis Responder - CRCL Comox Valley
AVI Health and Community Services
BC · Comox Valley, BC
- $36.06 to $37.75 CAD / hour
- Temporary
The AVI Crisis Response, Community Led (CRCL) is funded by the Province of British Columbia and the Canadian Mental Health Association. CRCL is a peer-assisted care program and a mobile…
Added 20 mins ago
AH
Casual Crisis Responder (Experiential) - CRCL Comox Valley
AVI Health and Community Services
BC · Comox Valley, BC
- $36.06 to $37.75 CAD / hour
- Temporary
…community-based organization providing HIV, hepatitis C, harm reduction and mental health services on Vancouver Island. AVI works within a social justice and health promotion framework to…
Added 50 mins ago
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PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
Reporting to the Manager of PRO, the Program Coordinator plays a key role in developing and coordinating PRO program operations from candidate intake, selection and assessment. The Program…
Added 50 mins ago
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Education Coordinator
Oxford Learning Centres Inc.
Winnipeg, MB
- Full-time
Helping kids realize their dreams and overcome school challenges is passionate work. Oxford Learning Winnipeg is looking for a dynamic and motivated Education Coordinator to help students…
Added 1 hour ago
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Program Coordinator, Children & Youth
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
- Full-time
The Program Coordinator, Children & Youth, is responsible for planning and implementing programs and services for children and youth (ages 0–12). Programming must be engaging, safe, and…
Added 1 hour ago
VA
Veterinary Assistant , Client Care, Uniacke Lakes Animal Hospital
VCA Animal Hospitals
Mount Uniacke, NS
- Internship
At Uniacke Lakes Animal Hospital, we welcome a dependable and caring Veterinary Assistant, Client Care Coordinator to join our team in Mt. Uniacke, Nova Scotia. From creating a welcoming…
Added 1 hour ago
VA
Veterinary Reception, Client Care, 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Internship
404 Veterinary Emergency and Referral Hospital welcomes a Veterinary Client Care Coordinator to join our team. This part-time or casual opportunity includes a range of responsibilities…
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals (RFPs), ensuring submissions are accurate, compliant, and delivered on time. This role…
Added 1 hour ago
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Receptionist (Maternity Leave Replacement)
Stingray
Montreal, QC
- Full-time
Are you a positive, organized, and professional individual who thrives on being the central hub of a dynamic office? Stingray is a passionate team dedicated to music and technology, and we…
Added 1 hour ago
AM
Operations Coordinator
Advanced Medical Solutions
Yellowknife, NT
- Full-time
We’re looking for an organized, proactive, and solutions-focused Operations Coordinator to join our Yellowknife headquarters and help keep the equipment, vehicles, systems, and operational…
Added 1 hour ago
CO
Coordinator, Corporate Records
City of Medicine Hat
Medicine Hat, AB
- Full-time
The Corporate Records Coordinator leads the City's Records and Information Management program, ensuring electronic and physical records are effectively managed throughout their lifecycle.…
Added 2 hours ago
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HUMAN RESOURCES & PAYROLL COORDINATOR
Cold Lake First Nations
Cold Lake, AB
- Full-time
This position provides day-to-day support across recruitment, employee onboarding, payroll, benefits and pension administration, and employee records. Working closely with management,…
Added 2 hours ago
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Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $4,582 to $4,816 CAD / month
- Full-time
The role is responsible for supporting graduate admissions, advising, awards, records, student engagement activities, and human resources processes. In addition, the position contributes to…
Added 2 hours ago
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Audiologist or Hearing Instrument practitioner
Amplifon
Carbonear, NL
- Full-time
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Added 2 hours ago
CO
Administrative Assistant I (ID: 56182)
City of Edmonton
Edmonton, AB
- Full-time
As the Administrative Assistant, you will manage day-to-day office operations, track priority initiatives, and oversee workflows for the Building Great Neighbourhoods Branch. Reporting to…
Added 2 hours ago
A
Audiologist or Hearing Instrument Practitioner
Amplifon
Carbonear, NL
- Full-time
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Added 2 hours ago
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Senior Sales Coordinator
Northbridge Financial
Mississauga, ON
- Full-time
Reporting to the SVP, Sales, the Senior Sales Coordinator provides administrative, event coordination, communication, and operational support to the Sales team. This role is responsible for…
Added 2 hours ago
Administrative Assistant I
City of Edmonton
AB
As the Administrative Assistant, you will manage day-to-day office operations, track priority initiatives, and oversee workflows for the Building Great Neighbourhoods Branch. Reporting to…
Added 2 hours ago
CO
Aquafit Instructor - Certified
City of Brampton
Brampton, ON
- Temporary
Reporting to the Recreation Programmer/Recreation Coordinator, Instructors are responsible for planning, organizing and implementing a high quality program that is stimulating and enjoyable…
Added 2 hours ago
CD
AI Integration and Digital Innovation Specialist
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Located in Saint-Laurent, the Head Office brings together the administrative teams that support all CSSMB establishments. We work with rigor, collaboration, and a constant concern for…
Added 2 hours ago
GD
Sr. Coordinator, Procurement
Groupe Dynamite
Mont-Royal, QC
- Full-time
We are currently seeking a highly skilled and detail-oriented Senior Coordinator within our Indirect Procurement Department. This role plays a pivotal part in supporting the efficient…
Added 2 hours ago
BC
Guest Services Agent
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Provide proper information and service to guests regarding their program or conference
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RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
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Executive Assistant
RBC
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

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More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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