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Added 13 mins ago
MEP Coordinator
Pomerleau
Burnaby, BC
Execute the role of MEP Operations Coordinator by:
Added 13 mins ago
NC
Human Resources Business Advisor - Ottawa (1 Year Term)
NAV CANADA
Ottawa, ON
- Full-time
Partners with the HR Business Partner to assist the National Capital Region to meet its strategic goals and objectives through management and enhancement of existing HR programs and…
Added 13 mins ago
CE
Inclusion Coordinator
Childventures Early Learning Academy
Toronto, ON · Burlington, ON
- $32 to $36 CAD / hour
- Full-time
- Contract
We are looking for a Inclusion Coordinator to join our team at Childventures Early Learning Academy, where we spark a lifelong love of learning by nurturing each child's confidence,…
Added 13 mins ago
EC
Fund Development Coordinator
enCompass Community Safety Agency Society
Edmonton, AB
- $48,000 to $56,000 CAD / year
- Full-time
Working closely with enCompass leadership and communications, the Fund Development Coordinator will help turn our fund development strategy into action. The role will support donor and…
Added 42 mins ago
W(
Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
Review portfolio-level service demand, staffing capacity, and program utilization using Coordinator reporting and service data, and recommend or approve adjustments within the Manager’s…
Added 43 mins ago
YS
Bilingual Diversion Case Manager
Youth Services Bureau of Ottawa
Ottawa, ON
- $66,646.6 to $77,604.8 CAD / year
- Full-time
Under the general direction of the Director of Community Services and the immediate supervision of the Coordinator of Downtown Services and Drop-in, the Diversion Case Manager will complete…
Added 1 hour ago
BO
BD3 Project Coordinator
Black Opportunity Fund
Toronto, ON
- Full-time
…motivated professional to fill the position of BD3 Project Coordinator for a national capacity-building initiative supporting Black disability-led, Black disability-serving, and Black…
Added 1 hour ago
MS
Inventory Control Coordinator
Metro Supply Chain
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Added 2 hours ago
RH
Payroll Coordinator
Robert Half
AB · Edmonton, AB
- Full-time
Partner closely on the implementation of ADP, taking the lead on user acceptance testing (UAT), parallel runs, and troubleshooting (starting with Phase 1 rollout for salaried/office staff).
Added 2 hours ago
W
Proposal Coordinator (RFQ)
Webuild
Toronto, ON
- Full-time
The Proposal Coordinator manages the development, organization and delivery of RFQ (prequalification) and RFP submissions. The role keeps the bid on schedule and compliant, coordinates…
Added 2 hours ago
BE
Talent Acquisition Coordinator
BFG Enterprise Services
Markham, ON
- $48,000 to $56,000 CAD / year
- Full-time
The Talent Acquisition Coordinator is a key entry-level role within our HR team, with primary responsibility for full-cycle recruitment across our national workforce. Approximately 70% of…
Added 2 hours ago
CD
Gestionnaire principal(e) des ventes | Senior Sales Manager
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
…Marketing, you will lead a team of Group Sales Managers and a Sales Coordinator, with the mandate to turn strategy into measurable results, market by…
Added 2 hours ago
RH
Casual Community Connections Coordinator
Responsive Health Management
Belle River, ON
- Up to $20.43 CAD / hour
The Community Connections Coordinator reports to the Community Connections Manager and participates as a member of the interdisciplinary team creating a sense of belonging for every person…
Added 4 hours ago
NC
HR Business Advisor - Ottawa (1 Year Term)
NAV CANADA
Ottawa, ON
- Temporary
Partners with the HR Business Partner to assist the National Capital Region to meet its strategic goals and objectives through management and enhancement of existing HR programs and…
Added 6 hours ago
PH
Coordinator, Workplace Health
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Manager, Workplace Health, the Workplace Health Coordinator provides effective case management and administrative support for the Disability Management process for an…
Added 8 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Candidates teaching in the BScN program must have a minimum BScN degree; a Masters degree in Nursing is preferred.
Added 14 hours ago
CC
Christmas Share Intake Worker
Chilliwack Community Services
Chilliwack, BC
- Up to $24.34 CAD / hour
3. Conduct duplicate screening using available partner lists and program records before completing intake.
Added 15 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 16 hours ago
S
Stage Experience and Services Lead - Full Time
sephora.com
Red Deer, AB
- $20 to $23.55 CAD / hour
- Full-time
…day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product, category and…
Added 16 hours ago
JF
Senior Operations Coordinator, Regional Communities
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
The Senior Operations Coordinator, Regional Communities serves as the operational hub for Federation's team of Community Connectors working throughout British Columbia. Acting as the…
Added 17 hours ago
GD
Sr. Coordinator, Procurement
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
We are currently seeking a highly skilled and detail-oriented Senior Coordinator within our Indirect Procurement Department. This role plays a pivotal part in supporting the efficient…
Added 17 hours ago
TT
Recruiting Coordinator
Tundra Technical Solutions
Vancouver, BC
- Full-time
As a Recruiting Coordinator, you’ll play a key role in delivering a best-in-class Direct Source Candidate Experience program for a Global 500 client. You’ll support strategic recruiting…
Added 19 hours ago
A
Audiologist or Hearing Instrument practitioner
Amplifon
Carbonear, NL
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 19 hours ago
A
Audiologist or Hearing Instrument Practitioner
Amplifon
Carbonear, NL
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 19 hours ago
DH
Warranty Coordinator
Daytona Homes
Edmonton, AB
- Full-time
…warranty service activities in line with Alberta New Home Warranty Program (ANHWP)…

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

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More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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