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Added 3 mins ago
SF
Assistant Showroom Manager
Smitty’s Furniture
Kitchener, ON
- Full-time
…home, the Assistant Showroom Manager works alongside the Sales team to support the Company’s purpose to ensure that every customer who enters our store is given the best possible customer…
Added 33 mins ago
G
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
- Full-time
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services…
Added 33 mins ago
AI
Senior Software Engineer-React Native
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 1 hour ago
S
Technical Group Leader
Sanofi
Toronto, ON
- Full-time
Join Sanofi's pioneering B200 operations in Upstream team as a Technical Group Leader, spearheading innovation in pharmaceutical manufacturing. Collaborate with industry experts to drive…
Added 1 hour ago
VE
Senior Project Manager
VINCI Energies
BC · British Columbia, Canada
- Full-time
Lead project planning, budgeting, scheduling and execution activities.
Added 1 hour ago
GS
The Sitka Foundation - Program Officer
Gerard Search
Vancouver, BC
- Full-time
Outline of Position: Sitka is looking to fill a new, permanent, full-time position to join the philanthropy team. The Program Officer (Grants and Impact) will work with the Foundation’s…
Added 1 hour ago
N
Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
We are seeking a Director, Software Engineering to lead the engineering teams building and operating customer-facing SaaS product capabilities from our India engineering hub. This leader is…
Added 2 hours ago
A
Database Platform Engineer
AppDirect
Montreal, QC
- Full-time
The Data Platform team supports 80+ data stores across the organization and operates against four quality pillars: resiliency and capacity, security, operational excellence, and performance…
Added 2 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the…
Added 2 hours ago
H
Senior Electrical Power Engineer
HDR
Calgary, AB
- Full-time
…power system studies, construction and equipment specification development, and balance of plant designs such as raceway, lighting, and grounding systems. In addition, the candidate will be…
Added 2 hours ago
C
Senior QA Analyst – API Testing (Insurance/GRS)
Cognizant
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
Understanding of software development, software testing, and defect-management lifecycles.
Added 2 hours ago
E
Senior Financial Accountant
EY
Toronto, ON
- Full-time
…across both the partner talent and financial life cycles. As a team of problem solvers, we are committed to resolving complex business issues and providing comprehensive support from…
Added 2 hours ago
V
Senior Project Manager
VINCI
BC · British Columbia, Canada
- Full-time
Lead project planning, budgeting, scheduling and execution activities.
Added 2 hours ago
IG
Lead Java Developer
Insight Global
Toronto, ON
- $75 to $90 CAD / hour
- Contract
Insight Global is seeking a lead Java developer in Toronto for a Canadian Tier 1 Bank, working on its Rates Derivative Pricing System. You will be the primary point of contact for traders,…
Added 2 hours ago
Android XR Application Compatibility AI Technical Lead
Google
Waterloo, ON
5 years of software development experience with one or more general purpose programming languages including but not limited to: GO, Java, Python, C/C++, C#, Objective C, Python, JavaScript,…
Added 3 hours ago
P
Business Development Representative
PheedLoop
Toronto, ON
- Full-time
…conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we…
Added 3 hours ago
B
Engineering Manager, Runtime Fabric (Storage Products)
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
As Engineering Manager of the Runtime Fabric team, you will lead this work, setting technical direction, growing a world-class team of systems engineers, and ensuring the team's output…
Added 3 hours ago
E
Intermediate Engineer (Distribution Design)
EllisDon
Calgary, AB
- Full-time
Lead design and development of distribution projects (new extensions, upgrades, and feeder enhancements).
Added 3 hours ago
E
Senior Engineer (Distribution Design)
EllisDon
Calgary, AB
- Full-time
Lead design and development of distribution projects (new extensions, upgrades, and feeder enhancements).
Added 4 hours ago
MW
Backend Engineer (Golang)
Mai Wealth
Engineer, BC
- Full-time
Join the Anfin Team: Welcome to Anfin! We are a dynamic and innovative company committed to transforming the financial sector and helping individuals and businesses achieve their financial…
Added 4 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
The Real Assets team advises governments and businesses in the delivery of complex infrastructure and capital projects and programs. As part of our team, you'll leverage your technical…
Added 4 hours ago
A
Manager, Software Engineering
AltaML
Toronto, ON
- Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Added 5 hours ago
AN
Senior/Lead Software Engineer (Packet Forwarding Engines)
Arista Networks
Vancouver, BC
- Full-time
Arista Networks is looking for world-class software engineers to join our Packet Forwarding Engines (PFE) and System software development team. As a core member of the PFE software and…
Added 5 hours ago
AN
Senior/Lead Software Engineer
Arista Networks
Vancouver, BC
- Full-time
Arista Networks is looking for world-class Senior/Lead software engineers to join our Extensible Operating System (EOS) software development team. As a core member of the EOS team, you will…

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

Apply About employer

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

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More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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