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Added 4 mins ago
SC
Field Sales Representative
Sagewise Capital Corporation
Vaughan, ON
- Other
Application Review & Assessment: Qualified applicants will receive an online skills and situational judgment assessment evaluated with the assistance of AI technology.
Added 4 mins ago
A
Senior Incident and Problem Manager
Aviso
Toronto, ON
- $115,000 to $125,000 CAD / year
- Full-time
We're looking to fill an opening for a Senior Incident and Problem Manager to join our Technology Ops & Support Partners team.
Added 4 mins ago
WI
Lead Archaeologist
WSP in Canada
Ottawa, ON
- Full-time
Lead with Purpose - As a Lead Archaeologist, you will guide multi‑phase archaeological programs, shape technical strategies, and contribute to culturally responsible project delivery across…
Added 4 mins ago
CL
Architectural Technologist
CKDESIGN Licensed Interior Design Inc.
AB · Edmonton, AB
- Full-time
…inspiration, vision, and collaboration. Our studio is Design Director Lead, ensuring every project from concept to completion exceeds expectations. The firm’s expertise is hospitality and…
Added 4 mins ago
B&
Lead, AI Engineering
Bain & Company
Zurich, ON
- Full-time
…from building AI as part of an integrated system that combines technology with redesigned processes, operating model changes, and adoption at scale across the…
Added 4 mins ago
FN
Senior Technical Analyst Full-time
First Nations University of Canada
Regina, SK
- Full-time
Contribute to development and implementation of the Technology Program Identify opportunities, conduct research and recommend new hardware and software products that produce optimal system…
Added 4 mins ago
IT Team Lead - Helpdesk-KW
Indwell
Kitchener, ON
Information Technology Team Lead, Helpdesk- Full Time
Added 20 mins ago
J
People Experience Specialist - Manufacturing & Distribution
Jobgether
Canada
- Full-time
Workplace Investigations: Lead thorough, objective investigations involving bullying, harassment, workplace violence, fitness for work, misconduct, and other employee concerns, maintaining…
Added 20 mins ago
X
Sales Manager
Xello
Remote, Canada
- Full-time
- Remote
Lead and develop a team of education sales consultants (ESCs), driving achievement of revenue targets, healthy pipeline development, and consistent sales execution.
Added 20 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 20 mins ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Toronto, ON · Ottawa, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
As a Dynamics 365 CRM Solution Engineer, you will lead AI transformation engagements with deep CRM domain expertise. Your role involves owning the technical win strategy and supporting AI…
Added 20 mins ago
Q
Camera Frontend Implementation Engineer
Qualcomm
Vancouver, BC
- Full-time
You will lead the frontend implementation of complex, large-scale Camera -ISP designs in advanced technology nodes, with a focus on achieving aggressive power, performance, and area (PPA)…
Added 34 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 34 mins ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
E.G. Penner is looking for a Vice President of Operations to join its Executive Leadership Team and lead this critical part of the business.
Added 34 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…coaching, and Agile delivery. The successful candidate will lead Agile teams, facilitate Scrum ceremonies, remove impediments, support Product Owners, manage stakeholder relationships,…
Added 34 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…coaching, and Agile delivery. The successful candidate will lead Agile teams, facilitate Scrum ceremonies, remove impediments, support Product Owners, manage stakeholder relationships,…
Added 34 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 34 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 34 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…business, technical, support, and healthcare stakeholders to lead and participate in the analysis, design, development, implementation, testing, and stabilization of technical…
Added 34 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…business, technical, support, and healthcare stakeholders to lead and participate in the analysis, design, development, implementation, testing, and stabilization of technical…
Added 34 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…business, technical, support, and healthcare stakeholders to lead and participate in the analysis, design, development, implementation, testing, and stabilization of technical…
Added 34 mins ago
P
Account Manager, Physician Relations
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Vancouver, BC
- Full-time
…across our domestic and global clinics, have allowed us to lead the change against "we caught it too late…
Added 34 mins ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…coaching, and Agile delivery. The successful candidate will lead Agile teams, facilitate Scrum ceremonies, remove impediments, support Product Owners, manage stakeholder relationships,…
Added 34 mins ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 34 mins ago
ES
Development Manager - EA Sports FC
EA SPORTS
Vancouver, BC
- Full-time
3+ years of Project Management or Project Lead Experience with production lifecycles, processes and project planning.

Centah Inc

Client Services Coordinator, Bilingual

Remote, Canada

Remote

Annual Base Salary: $55,000 - $60,000 · Full-time

Apply About employer

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Job details

Pay: Annual Base Salary: $55,000 - $60,000
Job type: Full-time
Workplace: Remote
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We’re a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We’re more than a software provider - we’re an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client’s operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support.
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation.
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees).
Contribute to maintaining SLAs at 95%.
Execute back-up Contact Centre Agent responsibilities, as required.

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

2+ years of customer service experience, ideally in a technical environment involving multiple systems.
Bilingual fluency in French and English is required.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides).
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals.
Ability to address issues with a sense of urgency and prioritize tasks effectively.
Dedication to producing high-quality work that aligns with the organization's standards.
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity.
A commitment to delivering exceptional service to both internal and external clients.

Winner of Canada’s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

Apply About employer

More about this job

Responsibilities

The Client Services Coordinator manages back-end processes, configures systems, and provides concierge administrative support to ensure operational efficiency. They are also responsible for onboarding users, delivering training, and contributing to business process improvement initiatives.

Requirements

Candidates must have at least 2 years of customer service experience in a technical environment and possess bilingual fluency in French and English. Proficiency in Microsoft Office or Google Workspace is required, along with strong communication and analytical skills.

Skills

Customer service
Technical support
Bilingualism
French
English
Microsoft Office Suite
Google Workspace
Administrative support
Onboarding
Training
SLA management
Communication
Problem solving
Analytical thinking
Stakeholder management

Benefits

Performance-based bonus
Medical coverage
Dental coverage
Vision coverage
Lifestyle account
RRSP matching
Parental leave top up program
In-office massage
Meditation sessions
Workout sessions
Career learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Lead management
Home services industry
Contact center
Administrative support
Onboarding
Offboarding
SLA
Process improvement
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Google Docs
Google Sheets
Google Slides
Stakeholder management
Customer service
Technical support
Bilingual
French
English
Operations
Hybrid work
Performance bonus
RRSP matching
Professional development

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