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Added 13 mins ago
PM
Home Care Attendant
Prairie Mountain Health
Dauphin, MB
- Full-time
Organizes work according to client’s needs and the assigned service request.
Added 13 mins ago
PM
Home Care Attendant
Prairie Mountain Health
Roblin, MB
- Full-time
Organizes work according to client’s needs and the assigned service request.
Added 43 mins ago
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Home Care Attendant - Repost
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 43 mins ago
TS
Christmas Worker
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 43 mins ago
TS
Food Bank Supervisor
The Salvation Army in Canada
Penticton, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 59 mins ago
EN
QHSE Administrator (Contract position up to 18 months)
Echo NDE
AB · Red Deer County, AB
- Temporary
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 59 mins ago
SH
Client Services Coordinator, PT
Spectrum Health Care
Toronto, ON
- $19 to $20 CAD / hour
- Part-time
We are hiring Part Time Client Services Coordinators to work at our Toronto office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service…
Added 1 hour ago
K
Partner Administrative Assistant, Deals Advisory
KPMG
ON · Toronto, Ontario
- Full-time
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high-quality…
Added 1 hour ago
RP
Paralegal and Governance Coordinator
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Paralegal and Governance Coordinator to provide legal, governance, and administrative support within a private family office environment. Working closely with senior…
Added 1 hour ago
Project Coordinator
Pomerleau
Delta, BC
As a Civil Project Coordinator working on our infrastructure project within Pomerleau Construction’s Infrastructure team, you will manage multiple activities and deadlines to develop a…
Added 1 hour ago
VC
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
Come work as a Coordinator, Patient Care (Acute & Ambulatory Care) with Vancouver Coastal Health (VCH) at UBC Hospital in Vancouver, BC! Apply now to join the team!
Added 2 hours ago
NL
logistics coordinator
National Logistics Services
Mississauga, ON
- $45,000 to $55,000 CAD / year
- Full-time
- On-site
…general merchandise.</p><p>We have been delivering superior service to the retail industry since 1967.</p><p>Our services extend to both distributed Brand retailers and retail chains alike,…
Added 2 hours ago
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Facilities Coordinator (12 month contract)
BGIS
Toronto, ON
- Full-time
The Facility Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the life cycle of work orders. This is…
Added 2 hours ago
O
Market Sales Representative
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- $40,000 to $45,000 CAD / year
- Full-time
We are seeking a Market Sales Coordinator with experience in customer service and technology utilization. You will be part of a dynamic Sales Coordination team responsible for supporting…
Added 2 hours ago
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Dealer Relations Coordinator
OPENLANE
Paradise, NL · St. John's, NL · CAN - NL - Paradise (St. John's)
- Full-time
Employer paid Leap into Service Day to volunteer
Added 2 hours ago
M
Settlement Outreach Worker (Punjabi, Hindi, Urdu Speaking)
MOSAIC
Surrey, BC
- Full-time
The Settlement Outreach Worker provides direct client service and program delivery support.
Added 2 hours ago
TS
Food Bank Supervisor
The Salvation Army Canada and Bermuda Territory
Penticton, BC
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 2 hours ago
GW
Group Experience and Event Coordinator - Whistler, BC
Gibbons Whistler
Whistler, BC
- $50,000 to $55,000 CAD / year
- Full-time
Love creating unforgettable moments? As our Group Experience & Event Coordinator, you’ll be the magic-maker behind some of Whistler’s best group experiences. From après-ski gatherings to…
Added 2 hours ago
BB
Workplace Experience & Operations Coordinator
Bond Brand Loyalty
Toronto, ON
- $53,000 to $65,000 CAD / year
We are looking for a dynamic and organized Workplace Experience & Operations Coordinator who will be integral to ensuring smooth office operations, optimal space utilization, and a safe,…
Added 2 hours ago
F
Marketing & Business Development Specialist (Marketing Department)
Fasken
AB · Calgary, AB
- Full-time
Having a strong client service approach – you’re ready, willing, and able to put our clients first and exceed their expectations.
Added 3 hours ago
PT - Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
…maintain the goals of supportive recovery and individualized service…
Added 3 hours ago
TS
Christmas Worker
The Salvation Army Canada and Bermuda Territory
St. John's, NL · Ches Penney Centre of Hope
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 3 hours ago
FH
Community Respiratory Therapist
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $40.19 to $50.2 CAD / hour
- Full-time
…Gathers and reports data to assess the effectiveness of the service. Makes recommendations for change the Coordinator or…
Added 3 hours ago
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Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 3 hours ago
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Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health Authority
New Westminster, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…achieved in a timely manner. Within the context of a patient service culture, screens and assesses patients to develop care plans. Collaborates with Emergency Department Nurses, other…

Centah Inc.

Client Services Coordinator, Bilingual

Toronto, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We're a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We're more than a software provider - we're an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client's operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees)
Contribute to maintaining SLAs at 95%
Execute back-up Contact Centre Agent responsibilities, as required

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

Requirements

2+ years of customer service experience, ideally in a technical environment involving multiple systems
Bilingual fluency in French and English is required
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides)
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals
Ability to address issues with a sense of urgency and prioritize tasks effectively
Dedication to producing high-quality work that aligns with the organization's standards
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity
A commitment to delivering exceptional service to both internal and external clients

Benefits

Winner of Canada's Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options
Comprehensive medical, dental and vision coverage + Lifestyle Account
RRSP Matching and Parental Leave Top UP Program
In office massage, meditation & workout sessions
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
Career learning and development programs

Next Steps:

If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

Apply About employer

More about this job

Responsibilities

Manage service requests, provide administrative support, configure systems, and keep stakeholders informed to support smooth client operations. Onboard and train users, document and improve business processes, assist with account management, help maintain service-level agreements, and provide backup contact center support as needed.

Requirements

Requires at least two years of customer service experience, ideally in a technical environment involving multiple systems, and fluency in both French and English. Candidates should be proficient with Microsoft Office or Google Workspace and demonstrate strong communication, collaboration, analytical judgment, prioritization, initiative, and commitment to high-quality service.

Skills

Customer Service
French-English Bilingual Communication
Stakeholder Communication
Administrative Support
System Configuration
Service Request Management
User Onboarding and Training
Process Improvement
User Account Management
Microsoft Office Suite
Google Workspace
Analytical Thinking
Problem Solving
Task Prioritization
Cross-Functional Collaboration

Benefits

Competitive Pay
Performance-Based Bonus
Hybrid Work Options
Medical Coverage
Dental Coverage
Vision Coverage
Lifestyle Account
RRSP Matching
Parental Leave Top-Up
In-Office Massage, Meditation, and Workout Sessions
Virtual Events and Team Activities
Career Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Home Services
Lead Management Software
Lead Capture
Contact Center
Client Services
Service Requests
System Configuration
Administrative Support
User Onboarding
User Training
Process Improvement
User Account Management
Service-Level Agreements
Customer Service
French
English
Microsoft Office Suite
Excel
PowerPoint
Word
Google Workspace
Docs
Sheets
Slides
Stakeholder Communication
Cross-Functional Collaboration
Risk Assessment
Appointment Booking

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