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Added 2 mins ago
H
HR Coordinator
Houle
Burnaby, BC
- Full-time
…onboarding, HRIS administration, maintaining employee records, and coordinating training programs. You will serve as an important resource for employees and contribute to creating a…
Added 3 mins ago
AI
Business Development Coordinator - Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
- $40,000 to $60,000 CAD / year
Company-wide appreciation events and contests throughout the calendar year
Added 3 mins ago
BC
Project Manager
BELFOR CANADA INC.
Hamilton, ON
- $75,000 CAD / year
- Full-time
…branch. This position’s primary responsibility is to manage and oversee all emergency and restoration related services provided by Belfor Property Restoration. This position attends job…
Added 18 mins ago
CL
Resident Experience Coordinator - Integris
Campus Living Centres
Toronto, ON
- $20 to $22 CAD / hour
- Full-time
The Resident Experience Coordinator is responsible for supporting both front‑of‑house operations and leasing functions within the community. This role includes providing exceptional…
Added 48 mins ago
VH
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Etobicoke, ON
- Full-time
…providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a…
Added 1 hour ago
HR
Project Coordinator
Hitachi Rail
Toronto, ON
- Full-time
Coordinate project team building activities, celebrations, and events.
Added 2 hours ago
EC
Quality Coordinator
Eaton Corporation
Milton, ON
- Full-time
Eaton’s ES AMER PCS division is currently seeking a Quality Coordinator. Eaton’s Milton, Ontario site is Eaton's largest manufacturing facility in Canada. Known for our large-scale custom…
Added 2 hours ago
M
New Business Coordinator, Life Insurance
MNP
Toronto, ON · North York, ON
- Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 2 hours ago
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Community Engagement Coordinator
Hines
Toronto, ON
- Full-time
Reporting to the Community Engagement Manager, the Community Engagement Coordinator directly supports the marketing, communications and events programming of CIBC SQUARE. They will play a…
Added 2 hours ago
TU
Hospitality Coordinator
The University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
Reports to the manager, administration and finance, with a dotted line to the assistant principal, programs. Provides essential support to the principal, and also supports the events and…
Added 2 hours ago
TU
Program Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
Reports to the Manager, Business Operations, with additional direction from the Associate Head, Graduate Affairs, and other departmental staff as required. Day-to-day work will be assigned…
Added 3 hours ago
AH
Casual Crisis Responder (Experiential) - CRCL Comox Valley
AVI Health and Community Services
BC · Comox Valley, BC
- $36.06 to $37.75 CAD / hour
- Temporary
…community-based organization providing HIV, hepatitis C, harm reduction and mental health services on Vancouver Island. AVI works within a social justice and health promotion framework to…
Added 3 hours ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
Reporting to the Manager of PRO, the Program Coordinator plays a key role in developing and coordinating PRO program operations from candidate intake, selection and assessment. The Program…
Added 3 hours ago
TT
Recruiting Coordinator
Tundra Technical Solutions
Vancouver, BC
- Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 3 hours ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Winnipeg, MB
- Full-time
Helping kids realize their dreams and overcome school challenges is passionate work. Oxford Learning Winnipeg is looking for a dynamic and motivated Education Coordinator to help students…
Added 3 hours ago
OL
Part-Time Teacher Administrator
Oxford Learning Centres Inc.
AB · Edmonton, AB
- Part-time
Assist with monitoring student programs and communicate concerns to the Education Coordinator.
Added 4 hours ago
JF
Program Coordinator, Children & Youth
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
- Full-time
The Program Coordinator, Children & Youth, is responsible for planning and implementing programs and services for children and youth (ages 0–12). Programming must be engaging, safe, and…
Added 4 hours ago
RT
Executive Operations Coordinator
RZOLV Technologies Inc.
Vancouver, BC
- Full-time
Our technical, commercial and international activities are growing quickly, and we are looking for an exceptional Executive Operations Coordinator to help keep our leadership team…
Added 4 hours ago
CH
Teacher
Crofton House School
Vancouver, BC · Greater Vancouver, BC
- $69,541 to $123,242 CAD / year
- Full-time
Contributing to the team-based approach to pastoral care by working closely and meeting regularly with Advisors, Pastoral Care Coordinator, Assistant Director, Learning Strategist and…
Added 5 hours ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $4,582 to $4,816 CAD / month
- Full-time
Reports to the Manager, Business Operations, with additional direction from the Associate Head, Graduate Affairs, and other departmental staff as required. Day-to-day work will be assigned…
Added 5 hours ago
NF
Senior Sales Coordinator
Northbridge Financial
Mississauga, ON
- Full-time
Reporting to the SVP, Sales, the Senior Sales Coordinator provides administrative, event coordination, communication, and operational support to the Sales team. This role is responsible for…
Added 5 hours ago
KB
CNA District Recruitment Coordinator- 6 Week Work Term (Fall 2026)
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Participate in job fairs, community events, and other outreach initiatives to promote KENT as an employer of choice.
Added 5 hours ago
R
Executive Assistant
RBC
Toronto, ON
- Full-time
…You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team. In addition, you will liaise…
Added 6 hours ago
UO
Specialist, Volunteer Engagement
University of Alberta Students' Union
Edmonton, AB
- Full-time
Experience in volunteer based programs; experience as a team leader, volunteer coordinator or a role involving onboarding and training is an asset.
Added 6 hours ago
UO
Hospitality Coordinator
University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
Reports to the manager, administration and finance, with a dotted line to the assistant principal, programs. Provides essential support to the principal, and also supports the events and…

Centah Inc.

Client Services Coordinator, Bilingual

Toronto, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 2+ years of customer service experience, ideally in a technical environment involving multiple systems
Posting language: English
Posted: Oct 5, 2026

Original job description

Who we are:

We're a Toronto-based SaaS company with over 15 years of experience helping businesses establish, maintain, and optimize their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that large operations demand.

Centah Flint, our field lead capture app, lets teams capture leads and book appointments on the spot from real-time availability, and our North American Contact Center supports clients across the United States and Canada. We're more than a software provider - we're an end-to-end partner to make your home service program run smarter and more efficiently.

About the role:

We are a team responsible for making our Client's operation efficient and easy. If you like to help people, you are responsible by nature, enjoy problem solving and are a team player who has a great attitude, this is a job for you.

Your role will be to take care of all the back-end processes and systems to ensure a smooth operation. You will be in charge of updating/configuring the different systems and keeping all the parties involved in the operation informed so they can complete their own processes with the information you provide. In addition, you will suggest ways to improve the operation.

What you'll be doing:

Intake and manage service requests submitted by system users.
Provide concierge administrative support
Execute onboarding activities and deliver training for the systems users.
Develop business process documentation
Contribute to the department optimization and business process improvement initiatives.
Assist with user account management activities (e.g., onboarding and offboarding of employees)
Contribute to maintaining SLAs at 95%
Execute back-up Contact Centre Agent responsibilities, as required

Who you are:

Strong communication skills; able to speak with a variety of stakeholders with confidence, adjusting message and delivery to meet the relevant audience
Possesses a highly collaborative working style and demonstrated experience excelling in a cross-functional role
Positively contribute to our company culture: embrace and embody our core values, promote a culture of inclusivity and belonging and celebrate wins together

Requirements

2+ years of customer service experience, ideally in a technical environment involving multiple systems
Bilingual fluency in French and English is required
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace (Docs, Sheets, Slides)
A proactive and persistent approach to challenges, with the drive to help the company achieve its goals
Ability to address issues with a sense of urgency and prioritize tasks effectively
Dedication to producing high-quality work that aligns with the organization's standards
Capacity for analytical thinking, sound judgment, and the ability to make decisions considering various levels of risk and complexity
A commitment to delivering exceptional service to both internal and external clients

Benefits

Winner of Canada's Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:

An award-winning culture with a collaborative & inclusive team
Competitive pay and performance-based bonus:

Annual Base Salary: $55,000 - $60,000
Annual Bonus: 20%

Committed to flexible work arrangements, offering hybrid workplace options
Comprehensive medical, dental and vision coverage + Lifestyle Account
RRSP Matching and Parental Leave Top UP Program
In office massage, meditation & workout sessions
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
Career learning and development programs

Next Steps:

If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you are selected to move forward in the process.

Centah is an equal opportunity employer. We celebrate diverse backgrounds and perspectives because we know they make our team stronger and our product better. We hire based on talent, potential, and culture add - no matter your background, identity, or life experience, you are welcome here.

We may use AI to support our hiring process. While these tools assist our team, applications are ultimately reviewed and assessed by our recruiters. If you require accommodation at any stage of the recruitment process, please let our People Success team know. Please note that this posting is for an existing vacancy, and all employment offers are contingent upon a successful background and credit check, among other verifications.

Apply About employer

More about this job

Responsibilities

Manage service requests, provide administrative support, configure systems, and keep stakeholders informed to support smooth client operations. Onboard and train users, document and improve business processes, assist with account management, help maintain service-level agreements, and provide backup contact center support as needed.

Requirements

Requires at least two years of customer service experience, ideally in a technical environment involving multiple systems, and fluency in both French and English. Candidates should be proficient with Microsoft Office or Google Workspace and demonstrate strong communication, collaboration, analytical judgment, prioritization, initiative, and commitment to high-quality service.

Skills

Customer Service
French-English Bilingual Communication
Stakeholder Communication
Administrative Support
System Configuration
Service Request Management
User Onboarding and Training
Process Improvement
User Account Management
Microsoft Office Suite
Google Workspace
Analytical Thinking
Problem Solving
Task Prioritization
Cross-Functional Collaboration

Benefits

Competitive Pay
Performance-Based Bonus
Hybrid Work Options
Medical Coverage
Dental Coverage
Vision Coverage
Lifestyle Account
RRSP Matching
Parental Leave Top-Up
In-Office Massage, Meditation, and Workout Sessions
Virtual Events and Team Activities
Career Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Home Services
Lead Management Software
Lead Capture
Contact Center
Client Services
Service Requests
System Configuration
Administrative Support
User Onboarding
User Training
Process Improvement
User Account Management
Service-Level Agreements
Customer Service
French
English
Microsoft Office Suite
Excel
PowerPoint
Word
Google Workspace
Docs
Sheets
Slides
Stakeholder Communication
Cross-Functional Collaboration
Risk Assessment
Appointment Booking

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